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ibis Astana

3.0 star property
3-star hotel in Almaty District

Choose dates to view prices

Photo gallery for ibis Astana

Standard Twin Room, 2 Twin Beds, City View | City view
Exterior
Standard Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk
Meeting facility
Reception
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
38 Tauelsizdik Ave, Astana, 10000
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan15 min walk
  • Popular LocationPalace of Peace and Reconciliation3 min drive
  • Popular LocationBayterek Tower5 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)26 min drive

Room options

View all photos for Premium Twin Room, 2 Twin Beds, View

Premium Twin Room, 2 Twin Beds, View | Premium bedding, down comforters, in-room safe, desk

Premium Twin Room, 2 Twin Beds, View

  • 233 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, View

Premium Room, 1 Double Bed, View | Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 Double Bed, View

  • 233 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, 2 Twin Beds, City View

  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Room
Best Western Plus Astana
Breakfast included
Spa
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4.6 out of 5, Wonderful, (134)
The price is $89
per night
$99 total
includes taxes & fees
May 17 - May 18
Best Western Plus Astana

About the neighborhood

Astana

City center stay.With a stay at this Almaty District hotel, you'll be within half a mile (1 km) of Schoolchildren's Palace and 2 miles (3 km) of The US Embassy and the Consulate in Kazakhstan. Hazret Sultan Mosque and Otan Korgaushylar Monument are also within 2 miles (3 km).

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 15 min walk
  • Palace of Peace and Reconciliation - 3 min drive
  • Kazakhstan Ministry of Foreign Affairs - 4 min drive
  • Bayterek Tower - 5 min drive
  • Parliament of Kazakhstan - 5 min drive

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • Tower Pub - 13 min walk
  • Sато - 17 min walk
  • Starbucks - 6 min walk
  • Nectar Coffee - 17 min walk
  • Zina Restaurant - 13 min walk

About this property

ibis Astana

3-star hotel in Almaty District
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 7 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Astana hotel.

  • 1 building
  • 249 guestrooms or units
  • 15 levels
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 2015
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ibis Astana offers 249 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Russian, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KZT 3,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: KZT 3000 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: KZT 3500 (one-way)
  • Airport shuttle transfer per child: KZT 0 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 3800 per person
  • Airport shuttle fee: KZT 3500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 3000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)

Frequently asked questions

How close is ibis Astana to the airport?

Ibis Astana is 10 mi (26-min drive) away from the Astana (NQZ-Nursultan Nazarbayev Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Astana?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at ibis Astana on May 6, 2024 start from $46.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Astana have an airport shuttle?

Ibis Astana offers an airport shuttle 24 hours a day, on request, for a charge of KZT 3500 per vehicle, one-way.

Does ibis Astana offer free breakfast?

Free breakfast isn’t provided at ibis Astana, but buffet breakfast is offered for a fee of KZT 3800 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at ibis Astana?

No, there is no casino at this hotel.

What time is check-in at ibis Astana?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in.

Is there free parking at ibis Astana?

This hotel offers free self parking.

Does ibis Astana have a pool?

Ibis Astana does not have a pool.

Does ibis Astana have a restaurant?

Ibis Astana is home to Ibis Kitchen, which features international cuisine.

Does ibis Astana have a spa?

There are no spa services available at this hotel.

How close is ibis Astana to downtown Astana?

Ibis Astana is 1.7 mi away from Astana.

ibis Astana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 52 reviews" "
Rating 8 - Good. 15 out of 52 reviews" "
Rating 6 - Okay. 11 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Eduard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. good location. Close to the American embassy.
Stayed 5 nights in Nov 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pavel, Hallandale Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!! 10 stars hotel for the money

4/10 Poor

Olessya

Stayed 2 nights in Aug 2023

6/10 Okay

Anatolii

Traveled with family
Liked: Cleanliness, staff & service
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Stayed 1 night in Jul 2023

10/10 Excellent

Dmitry

Stayed 1 night in Feb 2023

6/10 Okay

Nicholas

Traveled with family
Liked: Amenities
24hr bar service excellent

8/10 Good

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021