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Best Western Plus Astana

3.5 star property
3.5-star hotel in Yesil District

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Photo gallery for Best Western Plus Astana

Front of property
Terrace/patio
Premium Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Property amenity
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
13a Dostyk Street, Astana, 010000
  • Place, Kazakhstan Central Concert Hall
    ‪7 min walk‬
  • Place, Bayterek Tower
    ‪9 min walk‬
  • Place, Embassy of the United States, Astana
    ‪4 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Street view

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, laptop workspace

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite With King Bed - Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Executive Suite With King Bed - Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Junior Suite, Air-Conditioned, Wi-Fi, Lcd Television, Mini Bar

  • Sleeps 2

Premium King Room With King Bed - Non-Smoking

  • Sleeps 2

Mini Double Room With Two Single Beds - Non-Smoking

  • Sleeps 2

View all photos for Apartment With King Bed And Kitchen - Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Apartment With King Bed And Kitchen - Non-Smoking

  • Sleeps 2

1 Queen Bed Wifi Mini Bar Coffee Tea Maker Safe Air-Conditioned Non Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Higher Floor, Safe, Wi-Fi, Coffee And Tea Maker, Air-Conditioned

  • Sleeps 2

Standard Queen Room-Non-Smoking

  • Sleeps 2

About the neighborhood

Astana

City center stay.At this Yesil District hotel, you'll be within a 5-minute walk of Parliament of Kazakhstan and Singing Fountain. House of Ministries and Kazakhstan Central Concert Hall are also within half a mile (1 km).

What's nearby

  • Singing Fountain - 3 min walk - 0.2 miles
  • Kazakhstan Central Concert Hall - 7 min walk - 0.4 miles
  • Bayterek Tower - 9 min walk - 0.5 miles
  • Embassy of the United States, Astana - 4 min drive - 2.2 miles
  • Astana Arena - 5 min drive - 2.7 miles

Getting around

  • Astana Railway Station - 24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪MADO - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Lou Lou - ‬2 min walk
  • ‪Чайхана Navat - ‬5 min walk
  • ‪Bao - ‬4 min walk

About this property

Best Western Plus Astana

3.5-star hotel in Yesil District
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Best Western Plus Astana. Parking is available for a fee.

This 3.5-star Astana hotel is smoke free.

  • 108 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Astana offers 108 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers.

Similar properties

Front of property - evening/night
Hilton Garden Inn Astana
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 181 reviews
$88 nightly
The price is $98
Nov 1 - Nov 2
Total with taxes and fees
Hilton Garden Inn Astana

Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (KZT 2,000 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Playground

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Astana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 8900.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: KZT 2000 per day
  • Rollaway bed fee: KZT 8900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

How close is Best Western Plus Astana to the airport?

Best Western Plus Astana is 7.8 mi (19-min drive) away from the Astana (NQZ-Nursultan Nazarbayev Intl.) airport, the closest popular airport to the property.

Does Best Western Plus Astana have an airport shuttle?

Best Western Plus Astana offers an airport shuttle.

Does Best Western Plus Astana offer free breakfast?

Best Western Plus Astana offers free full breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Best Western Plus Astana?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Astana?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Best Western Plus Astana?

Free parking is not available at this hotel. Self parking is available for KZT 2000 per day.

Does Best Western Plus Astana have a pool?

Best Western Plus Astana does not have a pool.

Does Best Western Plus Astana have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Astana have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Astana to downtown Astana?

Best Western Plus Astana is 2.8 mi away from Astana.

Reviews

Best Western Plus Astana Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 116 out of 200 reviews
Rating 8 - Good. 56 out of 200 reviews
Rating 6 - Okay. 18 out of 200 reviews
Rating 4 - Poor. 5 out of 200 reviews
Rating 2 - Terrible. 5 out of 200 reviews

Reviews

8/10 Good

IULIIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garbage bin was full from previous guests and glasses for drinking water were not clean having lipstick stains on them:(( overall room was clean and great bed, hada nice sleep👍
Stayed 1 night in Jun 2025

6/10 Okay

JAY

considering price and location this hotel is good for business purpose.
Stayed 1 night in Jun 2025

10/10 Excellent

Jean-Sébastien

Stayed 3 nights in Jun 2025

10/10 Excellent

Mrs Deborah J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Charles Roy

Stayed 2 nights in Jun 2025

6/10 Okay

Leszek

Business traveler
Liked: Staff & service
Rather average hotel - not horrible and not great. One the positive side: big rooms, cleanliness and perfect location in the city centre. On the negative side: breakfast, noise from outside and frozen pizza in their restaurant.
Stayed 5 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with friendly staff. Nice breakfast and room. Overall a very nice hotel to stay at.
Stayed 1 night in May 2025

6/10 Okay

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jong Oh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

manvel

Stayed 1 night in Feb 2025

10/10 Excellent

Minnur, Oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facility
Stayed 4 nights in Dec 2024

10/10 Excellent

Minnur, Oakdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff and close to everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents enjoyed their stay a lot! The premium room was very spacious and beds were comfortable. Thank you!
Stayed 5 nights in Nov 2024

6/10 Okay

Natalie

Business traveler
Liked: Property conditions & facilities, room comfort
The room was very large and good value for money. The hotel is well situated, but a bit confusing to get to. English speaking staff made the stay easy.
Stayed 1 night in Sep 2024

10/10 Excellent

maritza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, personal very helpful and friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

maritza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024

10/10 Excellent

Wei Yim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Asa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Minnur, Oakdale

Stayed 2 nights in May 2024

10/10 Excellent

DARISSA

Business traveler, Traveled with family
Liked: Property conditions & facilities
Great front desk people! Clean and nice! Will be a returned customer for sure!!!
Stayed 1 night in May 2024

2/10 Terrible

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall I dont recommend this hotel. Cons: 1) you cannot regulate the AC. It was a bit hot in the room and I tried turning the AC on. It would not. I asked reception why AC is not turning on and they said all AC’s are off because “it’s not the season yet”. Yea, there is an AC season in this hotel. Sounds like Communism to me - “no AC for you”. I opened the window but the window face a major road with alot of traffic which is super noisy 2) Sauna is paid not free - I booked my hotel on Expedia which showed sauna as an amenity. I like sauna so thought I’d relax, but come to find out you have to pay extra to use the sauna. Seems like the hotel owner (which is prob local and US chain just operates the hotel) is trying tk save money on everything (no AC, sauna is paid) Pros: 1) good location, besides the noisy street 2) friendly staff, especially a blonde guy manager who let me check in early
Stayed 3 nights in May 2024