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Hotel New Grand

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4 restaurants; breakfast, lunch, dinner, and brunch served
Interior entrance
Exterior
Lobby
Egyptian cotton sheets, premium bedding, down comforters, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
  • Place, Yamashita Park
    ‪1 min walk‬
  • Place, Yokohama Stadium
    ‪12 min walk‬
  • Place, Red Brick Warehouse
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪56 min drive‬

Room options

View all photos for Superior Floor Bay Side Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Floor Bay Side Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Single Room, Main Building

Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room, Main Building

9.0 out of 10
Wonderful
(18 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for [Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(10 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Regular Twin, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for [Check-in 15:00] Tower Regular Twin, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Regular Twin, Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Tower Bay View Double, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Double, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(22 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking

Lobby

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Grand Suite Twin, Non Smoking

  • 573 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Grand Suite Double, Non Smoking

  • 602 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for [Check-in 15:00] Run of the House

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed
  • Free WiFi

View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for [Check-in 15:00] Bayside Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayside Twin, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(38 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for [Check-in 15:00] Bayside Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for [Check-in 15:00] Tower Side Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Side Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Club Floor Premier Double Suite

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Club Floor Premier Double Suite

  • Sleeps 2
  • Free WiFi

View all photos for Grand Club Floor Premier Twin Suite

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Club Floor Premier Twin Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

Yokohama

Central Yokohama getaway .Within a 15-minute walk of this Yokohama City Centre hotel, you'll find Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 2 miles (3 km).

What's nearby

  • Yamashita Park - 1 min walk - 0.1 miles
  • Yokohama Marine Tower - 2 min walk - 0.1 miles
  • Kanagawa Arts Theatre - 3 min walk - 0.2 miles
  • Yokohama Stadium - 12 min walk - 0.7 miles
  • Red Brick Warehouse - 14 min walk - 1.4 miles

Getting around

  • Motomachi-Chukagai station - 4 min walk
  • Ishikawacho station - 13 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪重慶茶楼 本館 - ‬3 min walk
  • ‪江戸清 大通り店 - ‬3 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬2 min walk

About this property

Hotel New Grand

4.5-star luxury hotel near Osanbashi International Passenger Terminal
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4736 square feet (440 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Grand. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 230 guestrooms or units
  • 18 levels
  • 2 buildings
  • 4 dining venues
  • Meeting rooms
  • 4736 sq ft of conference space
  • 440 sq m of conference space
  • Built in 1927
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,000 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

How close is Hotel New Grand to the airport?

Hotel New Grand is 13 mi (25-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Grand?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Hotel New Grand on Jun 28, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Grand have an airport shuttle?

Airport shuttle services are not available at Hotel New Grand.

How close is Hotel New Grand to the beach?

This hotel is 11.4 mi (29-min drive) from Umino Park.

Does Hotel New Grand offer free breakfast?

Hotel New Grand does not offer free breakfast.

Is there a casino at Hotel New Grand?

No, there is no casino at this hotel.

What time is check-in at Hotel New Grand?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel New Grand?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per day.

Does Hotel New Grand have a pool?

Hotel New Grand does not have a pool.

Does Hotel New Grand have a restaurant?

There are 4 onsite restaurants, offering options like French cuisine, ocean views, and al fresco dining.

Does Hotel New Grand have a spa?

There are no spa services available at this hotel.

How close is Hotel New Grand to downtown Yokohama?

Hotel New Grand is 0.7 mi away from Yokohama.

Hotel New Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 957 out of 1239 reviews
Rating 8 - Good. 234 out of 1239 reviews
Rating 6 - Okay. 26 out of 1239 reviews
Rating 4 - Poor. 11 out of 1239 reviews
Rating 2 - Terrible. 11 out of 1239 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Van, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel bar and restaurants were all very nice. The hotel proximity to Chinatown, Yamashita Park, and Minatomirai Line was convenient.
Stayed 2 nights in May 2026

10/10 Excellent

Cynthia

Stayed 2 nights in Mar 2026

8/10 Good

Joy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Old style hotel not for us, very expensive as well we only used it for one night for our guest, overall it was ok.
Stayed 1 night in Feb 2026

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very courteous and very helpful. The room was very clean. This hotel is in an amazing location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Janet, Belconnen

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding experience! My room was spotless and comfortable. The view of Yokohama Bay from my room was fabulous and the service from every staff member at the New Grand was exemplary. I will return as soon as I can - just wonderful!
Stayed 2 nights in Feb 2026

10/10 Excellent

MARGUERITE

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff were very friendly and helpful. We enjoyed The Cafe. Food was great and excellent service.
Stayed 2 nights in Feb 2026

10/10 Excellent

Maria, Hobart

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@
Stayed 2 nights in Feb 2026

10/10 Excellent

Albert M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean and quiet!
Stayed 1 night in Feb 2026

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia and Eduardo

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff are very courteous, room was spotless, People in general are so respectful, i love it
Stayed 2 nights in Feb 2026

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
The staff of the Hotel New Grand was simply outstanding. I had a problem with my Canadian cell phone and the staff was exceptional with their assistance in helping to resolve the problem. Simply the best and "we shall be back".
Stayed 2 nights in Feb 2026

10/10 Excellent

Leonard, Surrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff was wonderful to us and they went above and beyond to provide a great stay. We got the upgraded view room which provided a gorgeous view of the harbor in Yokohama. Thank you for recognizing our 50th Anniversary. ☺️💍👩
Stayed 3 nights in Feb 2026

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Large and lovely room. Check in staff was able to change our room to correct an error I made when booking. Excellent restaurant able to easily accommodate a food allergy
Stayed 1 night in Feb 2026

10/10 Excellent

William

Liked: Staff & service, amenities
The whole experience is great. Wonderful helpful staff. Hotel is in a great location being close to cruise port, chinatown and train line. If you are on a food budget there is a macdonalds very close
Stayed 3 nights in Feb 2026

10/10 Excellent

Henry, Toronto

Traveled with group
Liked: Cleanliness, property conditions & facilities
Hotel is based off of an older harbour theme. Looks pretty amazing inside and out, located right next to Yokohama metro as well.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
We loved the luxurious feel of this hotel, yes its a little dated but it felt lovely. The location was amazing, the view was fantastic and the staff lovely. Free parking was available across the street, but you need to pull in at the front door for the concierge to give you a ticket and direct you to your parking bay. The bathroom felt the oldest of everything.
Stayed 1 night in Jan 2026

10/10 Excellent

benjamin

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice, clean, great view. What really stood out was the service and very classy environment. Honestly, I felt like I was treated like royalty.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lai Sha

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff were excellent and helpful at every instance. Room was always spotless, amenities and location suited our group perfectly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the finest hotel in the World Best of everything
Stayed 4 nights in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Traveled with group
Liked: Cleanliness, staff & service
The hotel is nice, and great location for pre cruise stay for Diamond Princess. However, the night we stayed, the heat was turned on, and there was no way to cool the room. Window only opened a crack. Our first room the window didn't open, so they transferred us to 15th floor, window opened a cracked, but room didn't cool off over next three hours, so hotel transferred us to an older decor room on 7th floor where window opened all the way. We slept well in the third room. Many thanks to the desk clerk on duty who assisted us in finding a room cool enough to sleep in.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 3 nights in Dec 2025

8/10 Good

John

Yes,all was good.
Stayed 2 nights in Nov 2025

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