Close to airport
Stay at this Novato hotel and you'll be within half a mile (1 km) of The Space Station Museum and 2 miles (3 km) of Pacheco Ranch Winery. Novato Arts Center at Hamilton Field and Marin Museum of Contemporary Art are also within 3 miles (5 km).
Free perks
This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.
May 3, 2023 by Customer Care Team
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
Jul 10, 2020 by Customer Care Team
Hi Nancy, We are very sorry to hear that you were so disappointed with your stay at our property. Our aim is to provide a comfortable night's rest, and we sincerely apologize for the noise and comfort issues that marred your stay with us. We take guest feedback very seriously, and we will put all your comments to good use for the betterment of the guest experience. We are saddened to read that you feel you wouldn't stay with us again. We are sure that you would not have the same experience on another occasion, and we hope you would reconsider. We know we can do better, and it would be an honor to have another chance to change your perception and restore your faith in our facility and hospitality. Best Regards, Fernando Arizaga General Manager
Jan 2, 2020 by Customer Care Team
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Sep 6, 2019 by Guest Experience Team
Dear Guest, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards, Fernando Arizaga General Manager
Jun 28, 2019 by Customer Care Team
Dear Guest, We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating. Best Regards, Fernando Arizaga General Manager
Inn Marin and Suites, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1400 square feet (130 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Inn Marin and Suites, Ascend Hotel Collection. Self parking is free. This 3-star Novato hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , RV, bus, truck parking
Inn Marin and Suites, Ascend Hotel Collection offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Novato hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6 AM to 10 AM.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).