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"This is a handy place to stay, especially if you have a pet. The staff is friendly and welcoming. It is next to 101 but the majority of the rooms ar ... " More

By a verified traveler on Sat 25 Feb 2017

Hotel Description

Enjoy free breakfast at this 3-star Novato hotel

Near the airport

Stay at this Novato hotel and you'll be within half a mile (1 km) of The Space Station Museum and 2 miles (3 km) of Pacheco Ranch Winery. Also, Marin Museum of Contemporary Art is within 3 miles (5 km) and Novato History Museum is within 6 miles (10 km).

Free perks

The hotel doesn't skimp on freebies - guests receive free continental breakfast and free self parking. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Free wired Internet, comfy beds

The 70 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with digital channels, and other amenities include free wired Internet and iPod docks.

Standard Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Nov 2 - Nov 3

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Inn Marin and Suites, an Ascend Hotel Collection Member ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Inn Marin and Suites, an Ascend Hotel Collection Member

Everyone (4) Couples (1) Family (5) Other (1)
5 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 6, 2019 by Guest Experience Team

Dear Guest, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards, Fernando Arizaga General Manager

3 out of 5
Hotel is in need of renovation, lighting in rooms is poor. The facility looks run down

Posted by , from Torrance on Jun 24, 2019

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Comment from Hotel Management

Jun 28, 2019 by Customer Care Team

Dear Guest, We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating. Best Regards, Fernando Arizaga General Manager

3 out of 5
Had to ask them to bring us towels. Cleaning our room was emptying trash and taking our towels. Breakfast....bread and fruit.

Posted by on Apr 1, 2019

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2 out of 5
I ordered a King size bed room for my husband and me. Received 2 double bed room . Complained to front desk and was told I shouldn’t expect what’s ordered (used Travelocity). Man at fromt desk rude. I arrived on a cross country flight in middle of night, so I was very tired. Luckily another customer offered to switch rooms because I was calling another hotel to go to. Hotel lobby floors dirt/old. Complimentary breakfast was not at all like other hotels-very poor. Exterior room looks like a slum...some garbage lying around. Inside was just okay. TV suddenly didn’t work when nothing changed on remote-couldn’t get it working again. Maids forgot to leave clean towels, water bottles and coffee pods for Keurig. Had to go to front desk for towels. More hangers needed-3 for 2 people not sufficient. One robe given in room for 2 people staying. 4 night stay. Do NOT recommend this hotel and will not stay here again.

Posted by on Mar 24, 2019

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4 out of 5

Posted by on Nov 10, 2018

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Comment from Hotel Management

Nov 16, 2018 by Guest Experience Team

Dear Guest, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards, Inn Marin Customer Care Team

3 out of 5

Not what it looked like in the pictures

Pros: The parking and breakfast the next morning.
Cons: Customer service and upgraded rooms
Location: We were there for hiking in Point Reyes and the listing said it was only 15.5 miles away. It was more than twice that distance.
This Inn was far from what I expected. It sits right on the freeway and it was kind of like a nicer version of the old style Motel 6s. When we walked in, the person who checked us in was not friendly at all, he wasn't rude, but didn't have the normal pleasantness when you check into a hotel. The facility was not even close to what the pictures looked like in the listing. It was run down and mediocre at best. The beds were really broken down and uncomfortable. It was clean and the breakfast the next morning included waffles you could make yourself. It would never stay there again, they staff wasn't inviting, the rooms were not comfortable, and it wasn't worth what we paid. I did like that you could park outside your room, it made getting our luggage easier.

Posted by on Dec 30, 2017

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4 out of 5

Good place for pets

This is a handy place to stay, especially if you have a pet. The staff is friendly and welcoming. It is next to 101 but the majority of the rooms are away from the freeway. The attached restaurant is quite good as well.

Posted by on Feb 25, 2017

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5 out of 5

Easy access to 101. Very dog friendly

Pros: Location lay out amenities
It was a nice hotel that clearly accommodates dogs. My only criticism (and this is addressed to the travelers not the hotel) was that some people did not pick up after their dogs. I picked up lots of extra "stuff" on the lawn. And we dog owners wonder why it is not easy to find a hotel that will accept dogs? PLEASE! Be a respectful dog owner otherwise all of us are hurt in the process!

Posted by , from Ojai, CA on Sep 14, 2015

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5 out of 5

So peaceful and relaxing! .

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, too many to mention
Not a big chain, free parking at your door, huge, homey courtyard. You must eat at Ricky's their amazing restaurant. We at there 2 nights. We aren't drinkers but the bar wasn't noisy or smokey. We upgraded to the suite and loved it. I will return.

Posted by , from Joplin, MO, USA on Feb 21, 2012

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3 out of 5

Concern about the hotel

Accomodations were clean, room was very small, newly remodeled everything but the masttress which had a large indentation in the middle of the mattress. The staff was very polite. However, when we checked out they charged us a rate adjustment of &7 which we were unable to get an explanation for. This was in addition to the taxes and travel assessments we expected to pay. Otherwise it was a pleasant stay.

Posted by on Nov 27, 2008

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About the Inn Marin and Suites, an Ascend Hotel Collection Member

Location 250 Entrada Dr, Novato, CA 94949

Property Features

Public spaces have free wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1400 square feet (130 square meters) and includes conference space. A spa tub, multilingual staff, and a garden are also featured at the business-friendly Inn Marin and Suites, an Ascend Hotel Collection Member. Free self parking is available. This 3-star Novato hotel is smoke free.

  • 1 floor
  • 70 guestrooms or units
  • 3 buildings
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Built in 1949
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: WiFi (surcharge) , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (74.2 km / 46.1 mi)
  • Parking: Free self parking

Room Amenities

Inn Marin and Suites, an Ascend Hotel Collection Member offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Hotel Names

  • Inn Marin
  • Inn Marin Novato
  • Marin Inn
  • Inn Marin Hotel Novato
  • Marin Hotel Novato
  • Inn Marin Novato, CA - Marin County
  • Inn Marin and Suites, an Ascend Hotel Collection Member Hotel
  • Inn Marin and Suites, an Ascend Hotel Collection Member Novato
url importing https://www.travelocity.com/Novato-Hotels-Inn-Marin-and-Suites,-an-Ascend-Hotel-Collection-Member.h41627-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.