You'll find Norfolk Scope and Norfolk State University within 2 miles (3 km) of this Norfolk hotel. Waterside Festival Marketplace and St. Paul's Episcopal Church are also within half a mile (1 km).
This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 468 guestrooms offer free WiFi and room service. Premium bedding, coffee/tea makers, and free newspapers are also available. Housekeeping is available on request.
Oct 16, 2019 by HotelMgmt
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.
Sep 12, 2018 by HotelMgmt
While I am glad you appreciate our terrific location, Quentin, I am dismayed to hear that other aspects of your stay fell short of our high standards. We use guest comments as training tools for our teams, and please be assured that we will be discussing your review to see where improvements can be made. Please consider staying with us again so we can leave you with a better impression.
Nov 8, 2017 by HotelMgmt
We appreciate you choosing to stay with us, and loved reading how comfortable you found your bed to be. We know what a difference that can make, especially when you’re traveling away from home. Glad to hear that everything else was to your liking and that you were able to catch up on work when you needed to. Thank you so much for sharing your kind feedback with us, and we hope to see you again soon here at the Sheraton Norfolk Waterside Hotel.
Jan 11, 2017 by HotelMgmt
While we were pleased to read our guest room and property was to your liking we sincerely regret any inconvenience you endured with our parking facility. Many of our guests do find our valet parking the most convenient choice, and as a second option, we have a self-parking lot next door with in and out privileges. We do hope that this didn't detract from enjoying your overall visit to Norfolk. We hope to have the pleasure of welcoming you back again in the future.
Sheraton Norfolk Waterside Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 35005 square feet (3252 square meters) and includes a conference center. The business-friendly Sheraton Norfolk Waterside Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available. This 3.5-star Norfolk hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request.
For a fee, guests can enjoy to-go breakfast daily from 4:00 AM to 1:00 PM.
City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.