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4.3 out of 5

"I liked how close it is to everything. The suite was perfect " More

By a verified traveler on Sun 27 Oct 2019

Hotel Description

3-star hotel near Norfolk Scope

In Norfolk

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Norfolk Scope and within 2 miles (3 km) of Sentara Norfolk General Hospital. Norfolk State University and Old Dominion University are also within 3 miles (5 km).

Free breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free continental breakfast is served.

Free WiFi, kitchens

The 160 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, dining areas, and TVs with cable channels.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Residence Inn Norfolk Downtown ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn Norfolk Downtown

Everyone (4) Family (2)
4 out of 5

Posted by on Nov 18, 2019

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5 out of 5
I liked how close it is to everything. The suite was perfect

Posted by on Oct 27, 2019

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4 out of 5

Posted by on Aug 4, 2019

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4 out of 5
Great hotel, terrible coffee in the lobby breakfast. I'm not picky at all but that coffee was bad, like really bad. It tasted like it had tabasco sauce in it. It was really bad. Really bad.

Posted by , from Franklin va on Nov 22, 2018

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4 out of 5

Wedding Guests

Pros: It was clean, modern, and convenient.
Cons: The hotel should have given us a call regarding the AC before check in.
Location: Downtown Norfolk, VA is really cool.
We reserved a room two nights for guests to our daughter's wedding. When we checked on our guests upon arrival, they reported there was no AC, but that the hotel team was working on it. We learned the next morning that our guests were moved to the other side of the hotel where the sun had not heated the rooms so much, but still no AC (BTW, the days had been 95+ degrees). Our friends were moved a second time to another room for the second night to a room where the AC was working. The hotel promised our friends that one night's cost would be refunded to my account. I just looked, there have not been any deposits to suit yet.

Posted by , from Norfolk, VA on Jun 30, 2015

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4 out of 5

Room and location were great, parking charge was not.

Pros: Free breakfast, Quiet
Cons: parking charge
The hotel room and location, including the breakfast, were great. However, nowhere on the site did it mention the $18 parking fee! Then I found a random charge for $20 too on my card.

Posted by on Feb 6, 2013

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5 out of 5

Wonderful Weekend Getaway!

Very clean, decor was nice, and Jessica @ the front desk was a gem! We are definitely coming back!!!

Posted by on Aug 23, 2012

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4 out of 5

You should try this one @Norfolk

Pros: Free breakfast, Free Internet
You should try this one @Norfolk downtown. Good value for money!

Posted by on May 30, 2012

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5 out of 5

Amazing stay despite small parking issues

I was on a business trip here for 2 weeks. The hotel is gorgeous inside and out. The rooms are even better, from the large space to the kitchen with stovetop. The bed was quite comfortable and the two tv's were a nice touch. The only issue I had during the stay was with the parking. You park at a parking garage on the other side of the street. That by itself is fine, you are right next to the hotel. But it costs $* a day to park in the garage. Worse, I booked when the fees were $* a day. They validated my garage ticket wrong somehow and sat at the exit gate for 15 minutes one night before an employee could come out to tell them I stay at the hotel. But the manager was very nice and not only refunded the difference, but later my credit card bill showed that they took the rest of the parking charges off. That shows they want your business more, and I liked that. The breakfast buffet in the morning was good, lots of choices. The light reception Tuesday through Thursday was good too, especially the chocolate chip cookies. I also liked how you needed your room card to access the laundry room; more security. I did not go in the pool, but went to check it out, and it could not be clearer. The exercise room was also nice. If I ever stay in Norfolk again, I am definitely booking this hotel!

Posted by on Jun 15, 2010

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About the Residence Inn Norfolk Downtown

Location 227 West Brambleton Avenue, Norfolk, VA 23510

Property Features

Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Norfolk Intl. Airport (ORF) (18.6 km / 11.6 mi)
  • Train station: Norfolk Station (3.2 km / 2 mi)
  • Metro station: York Street-Free Mason Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 5 per pet, per day, plus a one-time cleaning fee of USD 125
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 5 per pet, per day plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Hotel Norfolk Downtown
  • Residence Inn Norfolk Downtown
  • Residence Inn Norfolk Downtown Hotel Norfolk
  • Residence Inn Norfolk Downtown Hotel
  • Resince Inn Norfolk Hotel
  • Norfolk Downtown Norfolk
  • Residence Inn Norfolk Downtown Hotel
  • Residence Inn Norfolk Downtown Norfolk
  • Residence Inn Norfolk Downtown Hotel Norfolk

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.