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"Could have been nicer if closer to the boardwalk, but was good enough for a day stay. " More

By a verified traveler on Mon 09 Jul 2018

Hotel Description

Beachfront hotel with free breakfast in Norfolk

On the beach

Your stay at this Cottage Line hotel places you within 2 miles (3 km) of Community Beach and Ocean View Beach. Norfolk Botanical Garden and Bon Secours DePaul Medical Center are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. There's no skimping on freebies - guests receive free full breakfast, free WiFi, and free self parking. A 24-hour business center, express check-out, and laundry facilities are also on offer.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 85 guestrooms also offer free WiFi and flat-screen TVs. Free wired Internet, refrigerators, and microwaves are also available.

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max
$67* Per night/room Dec 22 - Dec 23

Suite, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 Queen Bed with Sofa bed, Accessible, Ocean View (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Non Smoking (with Sofabed)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Holiday Sands Inn & Suites ratings based on 61 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Holiday Sands Inn & Suites

Everyone (11) Couples (2) Family (3)
2 out of 5
Musty smell, shopworn furniture including broken table, dirty carpet, dirty bathroom. A rundown beachfront motel. Interestingly Travelocity asked earlier for comments, and apparently shared with the property which responded to Travelocity that stye had resolved issues directly with me: completely untrue. They never contacted me directly

Posted by on Oct 14, 2019

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Comment from Hotel Management

Nov 25, 2019 by General Manager

Please contact the hotel manager directly so that we may assist you.

1 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by General Manager

We appreciate your business and your feedback

4 out of 5
This was our second time staying here! It’s nothing fancy but the room was clean and well equipped. Check in was smooth and quick and they even allowed a late check-out! As with the last time, the location was the major draw. The beach is right there and not super busy. We would definitely stay again.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 19, 2019 by Management

We appreciate your patronage and your feedback.

3 out of 5
Good beach access. Check-in was slow beyond check-in time, room floor not very clean and balcony floor is full of sand, bathroom space is tight, breakfast food is typical. overall it is reasonable.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Aug 19, 2019 by Management

We appreciate your patronage and your valuable feedback.

5 out of 5
I recommend this location and hotel. Everything in place and a good place to stay.

Posted by on Jun 17, 2019

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4 out of 5
The staff was very nice. Check in was easy. I locked myself out of the room and I recieved a replacement key quickly and with a smile. I spoke with housekeeping about check out procedure 30 minutes before the deadline . She was friendly and informative.

Posted by on May 21, 2019

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4 out of 5
It was a little older but It was just fine for a one night stay. Lots of room and clean. It had a funny smell when we walked in, and was missing a shower curtain. Taking a bath was fine after a long traveling day. The staff was very efficient and welcoming.

Posted by on Mar 22, 2019

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5 out of 5

Great location nice comfortable stay!!!

Could have been nicer if closer to the boardwalk, but was good enough for a day stay.

Posted by on Jul 9, 2018

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5 out of 5

Another great stay!!

I have been a return customer to this hotel yearly since 2013. I am never disappointed in the service, location, comforts, and amenities. The staff are friendly, professional, and accommodating. I plan to return with my kids to this family friendly hotel next summer too.

Posted by on Jun 11, 2018

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4 out of 5

Decent Stay

Pros: The location and staff
Cons: An update in décor and furniture
The area was beautiful including the exterior of the motel. They even provide you with services you normally don't get from some of the Best Westerns including a gym, laundry services, café, and small convenience store onsite. The only complaint I had was the heater had a horrible smell and one of the mattresses was worn out. The room was clean without any noticeable issues yet because of the décor, it felt less than clean. All in all for the cost, it was a great stay.

Posted by on Apr 10, 2017

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About the Best Western Plus Holiday Sands Inn & Suites

Location 1330 E Ocean View Ave, Norfolk, VA 23503

Property Features

Best Western Plus Holiday Sands Inn & Suites offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Best Western Plus Holiday Sands Inn & Suites. Limited free parking is available on a first-come, first-served basis. This Norfolk hotel is smoke free.

  • 85 guestrooms or units
  • 5 levels
  • 2 buildings
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Norfolk, VA (ORF-Norfolk Intl.) (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Holiday Sands Inn & Suites offers 85 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome for a fee per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Holiday Inn
  • Best Western Holiday Sands
  • Best Western Holiday Sands Inn
  • Best Western Plus Holiday Sands
  • Best Western Plus Holiday Sands Inn
  • Best Western Plus Holiday Sands Inn Norfolk
  • Best Western Plus Holiday Sands Norfolk
  • Holiday Inn Plus
  • Holiday Inn Sands
  • Best Western Norfolk
  • Norfolk Best Western
  • Best Western Holiday Sands Hotel Norfolk
  • Best Western Plus Holiday Sands Inn Suites
  • Plus Sands & Suites Norfolk
  • Best Western Plus Holiday Sands Inn & Suites Hotel
  • Best Western Plus Holiday Sands Inn & Suites Norfolk
  • Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Norfolk---Virginia-Beach-Hotels-Best-Western-Plus-Holiday-Sands-Inn-&-Suites.h791555-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.