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Rusutsu Resort Hotel & Convention

4.0 star property
4-star ski-in/ski-out hotel near Rusutsu Resort

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Photo gallery for Rusutsu Resort Hotel & Convention

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing) | 1 bedroom, in-room safe, free WiFi
Property grounds
Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing) | 1 bedroom, in-room safe, free WiFi
Exterior
Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing) | Living room | 32-inch flat-screen TV with satellite channels, TV, smart speakers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
13, Izumikawa, Abutagun, Rusutsu, Hokkaido, 048-1711
  • Rusutsu Resort
    ‪1 min walk‬
  • Mount Yotei
  • Lake Toya
    ‪24 min drive‬

Room options

View all photos for Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing | 1 bedroom, in-room safe, free WiFi

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Junior Suite, Non Smoking (for 3 People, North Wing)

1 bedroom, in-room safe, free WiFi

Junior Suite, Non Smoking (for 3 People, North Wing)

  • 710 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

1 bedroom, in-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

1 bedroom, in-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room, Non Smoking, For 1 Person, North & South Wing

1 bedroom, in-room safe, free WiFi

Twin Room, Non Smoking, For 1 Person, North & South Wing

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, North & South Wing

1 bedroom, in-room safe, free WiFi

Twin Room, Non Smoking, North & South Wing

9.0 out of 10
Wonderful
(7 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking, For 2 People, North & South Wing

Japanese Style Room, Non Smoking, For 2 People, North & South Wing | 1 bedroom, in-room safe, free WiFi

Japanese Style Room, Non Smoking, For 2 People, North & South Wing

  • 355 sq ft
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese Style Room, Non Smoking, For 3 People, North & South Wing

1 bedroom, in-room safe, free WiFi

Japanese Style Room, Non Smoking, For 3 People, North & South Wing

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 6
  • 3 Twin Futons

View all photos for Japanese Style Room, Non Smoking, For 4 People, North & South Wing

1 bedroom, in-room safe, free WiFi

Japanese Style Room, Non Smoking, For 4 People, North & South Wing

  • 355 sq ft
  • Sleeps 7
  • 4 Twin Futons

View all photos for Kids Friendly Room, Non Smoking (for 4 People, South Wing)

1 bedroom, in-room safe, free WiFi

Kids Friendly Room, Non Smoking (for 4 People, South Wing)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Triple Room with 1 Extra bed, Non Smoking, North & South Wing | 1 bedroom, in-room safe, free WiFi

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Kids Friendly Room, Non Smoking (for 3 People, South Wing)

1 bedroom, in-room safe, free WiFi

Kids Friendly Room, Non Smoking (for 3 People, South Wing)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Non Smoking (for 2 People, North Wing)

1 bedroom, in-room safe, free WiFi

Junior Suite, Non Smoking (for 2 People, North Wing)

  • 710 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

1 bedroom, in-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

  • 710 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, Non Smoking (for 4 People,North Wing)

1 bedroom, in-room safe, free WiFi

Junior Suite, Non Smoking (for 4 People,North Wing)

  • 710 sq ft
  • Sleeps 8
  • 4 Twin Beds

View all photos for Kids Friendly Room, Non Smoking (for 2 People, South Wing)

1 bedroom, in-room safe, free WiFi

Kids Friendly Room, Non Smoking (for 2 People, South Wing)

  • 355 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing) | Room amenity

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 710 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing) | Living room | 32-inch flat-screen TV with satellite channels, TV, smart speakers

Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 1066 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite（4 Single Beds）for 4 People

1 bedroom, in-room safe, free WiFi

Junior Suite（4 Single Beds）for 4 People

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room 2 Occupanacy

1 bedroom, in-room safe, free WiFi

Standard Twin Room 2 Occupanacy

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite-Mountain Side For 4 People

1 bedroom, in-room safe, free WiFi

Junior Suite-Mountain Side For 4 People

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Standard Triple Room With 1 Sofabed

1 bedroom, in-room safe, free WiFi

Standard Triple Room With 1 Sofabed

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Standard Twin Room With Extra Bed

1 bedroom, in-room safe, free WiFi

Standard Twin Room With Extra Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Japanese Room For 4 People

1 bedroom, in-room safe, free WiFi

Japanese Room For 4 People

  • Sleeps 4
  • 4 Twin Futons

View all photos for Kids Friendly Room For 3 People

1 bedroom, in-room safe, free WiFi

Kids Friendly Room For 3 People

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite-Mountain Side For 2 People

1 bedroom, in-room safe, free WiFi

Junior Suite-Mountain Side For 2 People

  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite-Mountain Side For 3 People

1 bedroom, in-room safe, free WiFi

Junior Suite-Mountain Side For 3 People

  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Wellness Room Premium Suite For 2 People

Interior

Wellness Room Premium Suite For 2 People

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Room For 3 People

1 bedroom, in-room safe, free WiFi

Japanese Room For 3 People

  • Sleeps 3
  • 3 Twin Futons

View all photos for Wellness Room Suite For 2 People

1 bedroom, in-room safe, free WiFi

Wellness Room Suite For 2 People

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room For 1 Person

1 bedroom, in-room safe, free WiFi

Standard Twin Room For 1 Person

  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite（4 Single Beds）for 2 People

1 bedroom, in-room safe, free WiFi

Junior Suite（4 Single Beds）for 2 People

  • Sleeps 2
  • 4 Twin Beds

View all photos for Kids Friendly Room For 2 People

Interior

Kids Friendly Room For 2 People

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Room For 2 People

1 bedroom, in-room safe, free WiFi

Japanese Room For 2 People

  • Sleeps 2
  • 2 Twin Futons

View all photos for Junior Suite（4 Single Beds）for 3 People

1 bedroom, in-room safe, free WiFi

Junior Suite（4 Single Beds）for 3 People

  • Sleeps 3
  • 4 Twin Beds

View all photos for Kids Friendly Room For 4 People

1 bedroom, in-room safe, free WiFi

Kids Friendly Room For 4 People

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Rusutsu

Winter getaway.Stay at this Rusutsu hotel and you'll be within 2 miles (3 km) of Rusutsu Resort and 9 miles (15 km) of Road Station Makkari Flower Center. Also within 9 miles (15 km) are Makkarigawa Kasenkoen and Lily Park.

What's nearby

  • Rusutsu Resort - 1 min walk - 0.1 miles
  • Kyogoku Spring Water Village - 17 min drive - 12.5 miles
  • Fukidashi Park - 20 min drive - 13.5 miles
  • Lake Toya - 24 min drive - 11.9 miles
  • Niseko Mountain Resort Grand Hirafu - 42 min drive - 22.7 miles

Getting around

  • Kutchan Station - 30 min drive
  • New Chitose Intl. Airport (CTS) - 104 min drive

Restaurants

  • ‪クラブラウンジ - ‬19 min walk
  • ‪Oktober Fest - ‬11 min walk
  • ‪ルスツピザドゥ - ‬4 min drive
  • カフェテリア スティームボード
  • ‪郷の駅 ホッときもべつ - ‬8 min drive

About this property

Rusutsu Resort Hotel & Convention

4-star ski-in/ski-out hotel near Rusutsu Resort
During the winter, enjoy onsite recreation like snowboarding, snow tubing, and snowshoeing and return when the snow melts for horseback riding and mountain biking. After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a fitness center. Rusutsu Resort Hotel & Convention helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rusutsu hotel.

  • 514 guestrooms or units
  • 9 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
Rusutsu Resort Hotel & Convention offers 514 accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels and smart speakers.

Bathrooms include separate bathtubs and showers with rainfall showerheads, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). There are hot springs open between 2:00 PM and midnight.

Languages

English, Japanese

Similar properties

Lobby

The Westin Rusutsu Resort

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 326 reviews
$232 nightly
The price is $257
Jul 24 - Jul 25
All taxes and fees included in total
The Westin Rusutsu Resort

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 4:30 PM on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 9 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Golf
  • Golf clubhouse
  • Gym
  • Horseback riding/rentals
  • Hot spring
  • Indoor pool
  • Lazy river
  • Mountain biking
  • Playground
  • Rock climbing
  • Shopping mall
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Smart speaker

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children
  • Airport shuttle fee: JPY 4500 per person (one-way)
  • Airport shuttle fee per child: JPY 4500 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

We should mention

  • Pool access available from 2 PM to 5:00 PM.
  • Hot springs access available from 2:00 PM to midnight.
  • Up to 4 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Frequently asked questions

How close is Rusutsu Resort Hotel & Convention to the airport?

Rusutsu Resort Hotel & Convention is 54.1 mi (104-min drive) away from the New Chitose Intl. Airport (CTS) airport, the closest popular airport to the property.

How much does it cost to stay at Rusutsu Resort Hotel & Convention?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Rusutsu Resort Hotel & Convention on Jul 24, 2025 start from $136.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rusutsu Resort Hotel & Convention have an airport shuttle?

Rusutsu Resort Hotel & Convention offers an airport shuttle from 8:30 AM to 4:30 PM, on request, for a charge of JPY 4500. per person, one-way.

Does Rusutsu Resort Hotel & Convention offer free breakfast?

Free breakfast isn’t provided at Rusutsu Resort Hotel & Convention, but buffet breakfast is offered for a fee of JPY 3300 for adults and JPY 2310 for children. It's available every day from 7 AM to 9 AM.

Is there a casino at Rusutsu Resort Hotel & Convention?

No, there is no casino at this hotel.

What time is check-in at Rusutsu Resort Hotel & Convention?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Rusutsu Resort Hotel & Convention?

This hotel offers free self parking.

Does Rusutsu Resort Hotel & Convention have a pool?

Rusutsu Resort Hotel & Convention features an indoor pool. Guests can enjoy pool access from 2 PM to 5:00 PM.

Does Rusutsu Resort Hotel & Convention have a restaurant?

Yes, there are 4 restaurants on site.

Does Rusutsu Resort Hotel & Convention have a spa?

There are no spa services available at this hotel.

How close is Rusutsu Resort Hotel & Convention to downtown Rusutsu?

Rusutsu Resort Hotel & Convention is 2.4 mi away from Rusutsu.

Rusutsu Resort Hotel & Convention Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 345 reviews
Rating 8 - Good. 125 out of 345 reviews
Rating 6 - Okay. 44 out of 345 reviews
Rating 4 - Poor. 12 out of 345 reviews
Rating 2 - Terrible. 3 out of 345 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

10/10 Excellent

Chay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff!
Stayed 6 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good snow area for skiing. Options for hot spring
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Aribelys

Disliked: Cleanliness, staff & service
When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.
Stayed 4 nights in Feb 2025

6/10 Okay

Joel den

Traveled with group
Liked: Cleanliness, staff & service
Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Great resort
Stayed 5 nights in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - nice and spacious room, with a comfortable bed - ski-in/out - free ski locker is provided, so you don't have to lug your gear up to and down from your room. - free hot spring Cons: - no thermostat in the room (you can't control the temp) - some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.
Stayed 3 nights in Feb 2025

4/10 Poor

Christopher, Washington

Stayed 1 night in Feb 2025

10/10 Excellent

Ivy

Stayed 7 nights in Feb 2025

6/10 Okay

Bronwyn K

Traveled with family
Stayed 1 night in Feb 2025

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.
Stayed 5 nights in Jan 2025

6/10 Okay

melanie

Liked: Cleanliness, staff & service
It’s very dated and poorly designed, but our room was lovely with a good view
Stayed 3 nights in Jan 2025

10/10 Excellent

wei

Stayed 6 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We did ski in/ ski out and everything was so convenient and well thought out. We were here over the holidays and they had so many activities planned for people who didn't want to ski. It's a great family friendly place with lots to do and see. So many different eating options and bars. It made it so fun to explore the resort and neighboring hotels. Fun little shops to get souvenirs. Loved every minute of it. The Christmas program was wonderful! Go for the holidays if you can!
Stayed 2 nights in Dec 2024

2/10 Terrible

Wenting

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort location is excellent and very convenient, everything else was a disappointment. The toilet had a persistent bad smell. I requested housekeeping to clean it, but the odor remained, making the bathroom unpleasant to use. To make matters worse, the bed also had an unpleasant odor — it smelled like a child had wee on the bed, it is unbearable! For a hotel, basic cleanliness and comfort should be a priority, and this experience fell far below expectations. Unfortunately, I cannot recommend this place!
Stayed 5 nights in Jan 2025

10/10 Excellent

Daron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect for skiing at Rusutsu. The mountain was perfect, especially for early season skiing. The ski locker situation was ideal - lockers for every room, short walk to the first lift. Great restaurant options ~10 in the immediate area. Highly recommend this place.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly ski resort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Yen

Traveled with family

Pleasant but…

Overall, we had a pleasant stay. My children enjoyed the free rides on the carousel & swimming in the resort’s pool. The only disappointment we have was the limited choices of food/restaurants available; there was only one or two restaurants that were open & the prices were ridiculous. Most of the guests ended up going across the road to Seico & 711 to buy microwave meals. We would consider coming back if the food situation improves.
Stayed 2 nights in Dec 2024

8/10 Good

Paul, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were very limited as skiing had not quite opened yet (despite saying it would be—was not quite enough snow yet by end of November). Facility in good but not perfect condition. Onsen was a highlight!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and full of activities

Generally pleasant stay, room is spacious and clean. The hotel is part of an amusement park complex, so there are many activities.
Stayed 3 nights in Oct 2024