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Hotel Description

5-star ski-in/ski-out hotel near Niseko Mountain Resort Grand Hirafu

Winter getaway

A stay at this hotel places you within half a mile (1 km) of Niseko Hanazono Resort and 6 miles (10 km) of Kutchancho Asahigaoka Ski Area. Niseko Mountain Resort Grand Hirafu is within 6 miles (10 km) and Niseko Village is within 12 miles (20 km).

Luxury amenities

This smoke-free hotel features ski-in/ski-out access, a full-service spa, and hot springs. Take advantage of ski lessons, ski rentals and ski passes on site, and enjoy snowboarding. Enjoy a meal in one of the 7 restaurants and perks like free WiFi.

Free wired Internet, flat-screen TVs

The 210 soundproofed guestrooms offer free wired Internet and 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include minibars and premium bedding.

Standard Studio, 1 King Bed (Residence)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$249* Per night/room May 5 - May 6

Premium Studio, 1 King Bed (Onsen, Residence)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Apartment, 2 Bedrooms (Residence)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Design Apartment, 1 Bedroom (Residence)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Renovations + Closures

This property is closed from February 16 2021 to April 28 2021 (dates subject to change).

Property Features

Have fun with onsite winter activities, including snowboarding, sledding, and snowshoeing and in warmer months, enjoy mountain biking and hiking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Park Hyatt Niseko Hanazono helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar. There are 7 restaurants on site, along with a snack bar/deli. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's club, a 24-hour health club, and a sauna. Parking is available for a fee. This 5-star Kutchan hotel is smoke free.

  • 210 guestrooms or units
  • 7 dining venues
  • Built in 2019
  • Bar or lounge
  • Deli
  • Kid's club
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New Chitose Airport (CTS) (115 km / 71.5 mi)
  • Train station: Kutchan Station (6.9 km / 4.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Park Hyatt Niseko Hanazono offers 210 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Kutchan hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Children's robes
  • Children's slippers
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM.

Robata - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner.

China Kitchen - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Olivio - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Teppan - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Mountain Lounge - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a 24-hour health club, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding on site
  • Golf driving range on site
  • Snowmobiling on site
  • Snowshoeing on site
  • Hiking/biking trails on site
  • Hot springs on site
  • Mountain biking on site
  • Sledding on site
  • Hunting nearby
  • Bicycle rentals on site
  • Ski equipment rentals on site
  • Golf lessons available nearby
  • Ski lessons on site

Spa Services

Wellness & Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Number of indoor hot springs - 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 15

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Park Hyatt Niseko Hanazono Residences entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to Park Hyatt Niseko Hanazono Residences entrance
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: JPY 10000 per pet, per night
  • Weight limit: 15 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 2.0 percent city/local tax will be charged
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3700 for adults and JPY 1850 for children (approximately)
  • Self parking fee: JPY 1500 per night
  • Valet parking fee: JPY 5000 per night
  • Pet fee: JPY 10000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Hyatt Niseko Hanazono Hotel
  • Park Hyatt Niseko Hanazono Kutchan
  • Park Hyatt Niseko Hanazono Hotel Kutchan

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Hot springs access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.