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Best Western Colonel Butler Inn

3.0 star property
3-star hotel near Shaw Festival Theatre

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Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Sports bar
Front of property - evening/night
Free daily continental breakfast
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Jackson-Triggs Winery
    ‪16 min walk‬
  • Shaw Festival Theatre
    ‪2 min drive‬
  • Peller Estates Winery
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(80 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Niagara-on-the-Lake

Old Town Historic District stay.Within a 15-minute walk of this Old Town Historic District hotel, you'll find Lake Ontario and Niagara River Gorge. Museum of the Paranormal and Royal George Theatre are also within 2 miles (3 km).

What's nearby

  • Jackson-Triggs Winery - 16 min walk - 0.9 miles
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles
  • Fort George National Historic Site - 3 min drive - 1.4 miles
  • Peller Estates Winery - 4 min drive - 1.8 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Best Western Colonel Butler Inn

3-star hotel near Shaw Festival Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A fitness center, a terrace, and a vending machine are also featured at Best Western Colonel Butler Inn. Self parking is free.

This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Dutch, English, French

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Holiday Inn Express Niagara-On-The-Lake by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,670 reviews
$115 nightly
The price is $136
Sep 1 - Sep 2
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

How close is Best Western Colonel Butler Inn to the airport?

Best Western Colonel Butler Inn is 19.2 mi (40-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Colonel Butler Inn?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at Best Western Colonel Butler Inn on Sep 1, 2025 start from $179.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Colonel Butler Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Colonel Butler Inn.

How close is Best Western Colonel Butler Inn to the beach?

This hotel is 10.9 mi (19-min drive) from Lakeside Park Beach.

Does Best Western Colonel Butler Inn offer free breakfast?

Best Western Colonel Butler Inn offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Colonel Butler Inn?

No, there is no casino at this hotel, but Fallsview Casino (23-min drive) and Casino Niagara (24-min drive) are nearby.

What time is check-in at Best Western Colonel Butler Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Colonel Butler Inn?

This hotel offers free self parking.

Does Best Western Colonel Butler Inn have a pool?

Best Western Colonel Butler Inn does not have a pool.

Does Best Western Colonel Butler Inn have a restaurant?

Best Western Colonel Butler Inn is home to Butler's Bar, which features American cuisine and light fare.

Does Best Western Colonel Butler Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Colonel Butler Inn to downtown Niagara-on-the-Lake?

Best Western Colonel Butler Inn is 0.7 mi away from Niagara-on-the-Lake.

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free filtered water dispenser was a big plus for me, I made good use of that, and the fitness center and the restaurant. the included breakfast was very good too.
Stayed 2 nights in May 2025

10/10 Excellent

Aileen

Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel offers an excellent experience, with exceptionally courteous and attentive staff. Outstanding value for money. I will certainly return with my family.
Stayed 1 night in May 2025

8/10 Good

John and Joanne

Stayed 2 nights in May 2025

10/10 Excellent

Carol

Stayed 2 nights in May 2025

10/10 Excellent

Gilbert

Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 3 nights in Apr 2025

6/10 Okay

Arlene

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly and helpful. The breakfast attendant was excellent and always made sure that the coffee was replenished and tables were cleaned promptly. The breakfast menu was identical both weekend days; a little variety would have been nice. The facility seemed tired and there was evidence of wear on the walls where furniture had scraped against them. Our room was clean and well stocked but the televisions were not working properly. On both of them the picture was very pixelated. We called the front desk for assistance but we were told that it was likely a problem with the cable and that no one would be able to fix it over the weekend. This seemed like a lazy response. They could have at least tried to get it repaired. Most cable companies have 24/7 repair service and a customer like a hotel should ensure that they have a reliable provider that is able to help at all times. They could have offered us a different room as we were told that no one else was reporting this problem. They offered us a small discount on the nightly rate. We suspect that the problem was a faulty splitter given that there were 2 TV’s in the room. We have stayed at this place before and enjoyed it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan, Penetanguishene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the Sports Bar next door! The rooms were clean and well equipped and the walk to town was lovely!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bridget

Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getting the Best of Niagara-on-the-Lake

We stayed for a "2nd Honeymoon" aka Wedding Anniversary trip to lovely Niagara-on-the-Lake, Ontario for shopping and fine dining, etc. Everything went perfectly and all staff were courteous and professional and took steps to ensure that we felt more than welcome. Breakfast was "typical" but more than adequate. We would return again and recommend.
Stayed 1 night in Apr 2025

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at
Stayed 1 night in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always friendly and happy to provide service. The location is very good for my visits to the area. I do enjoy the welcome cookies.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Free parking. Nice breakfast
Stayed 1 night in Apr 2025

2/10 Terrible

Jeanine

Stayed 3 nights in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025