City center stay
Within 2 miles (3 km) of this Lockport hotel, you'll find Kenan Center and Erie Canal Discovery Center. Lockport Caves and Lockport Locks and Erie Canal Tours are also within 3 miles (5 km).
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.
Free WiFi, refrigerators
The soundproofed guestrooms offer free WiFi and free local calls. Other amenities include refrigerators, coffee/tea makers, and flat-screen TVs with cable channels.
Oct 12, 2021 by management.
Thank you for commenting on your stay. We appreciate the acknowledgment of the efforts the hotel staff is making to ensure everything remains in place during these tough times. Delayed product is making it hard, but staff is doing what we can to avoid any disruptions to our guest's stay
Aug 16, 2021 by management
The hotel policy is nonsmoking. If someone smokes in a room we charge that guest a $250 fine and the room is placed out of order for days as it's deeped cleaned and can be tracked and confirmed by our out of order logs.
Jun 11, 2021 by management.
Thank you for choosing to stay with the Best Western. We are excited to see everyone return. Every day we are working through the obsticles most businesses are currently having to ensure everyone's stay is maximized. Several caution procedures are still in place that I am aware many will be excited to see lifted; but rest asure we are reviewing and looking to keep in the best interest of guest and employees in mind
Nov 19, 2019 by managment
Thank you for rating your stay. Glad you enjoyed it. Hope to have you back in the future
Nov 20, 2019 by management
Thank you for sharing your enjoyment of the pool. Glad you enjoyed it. Hope you get the chance to return again and see the improvements as we will be closing the pool Dec 1- Dec 20 to renovate it. Making it better than before!
Oct 13, 2019 by managament
Thank you for commenting on your stay. We appreciate your thoughts. Just a note on the water, Best Western Rewards members can receive points for their stay even when booking from outside the hotel reservations and our elite members have the option of water on arrival as part of the rewards pick a perk option.
Jun 12, 2019 by Management
Thank you for commenting about your stay! Look forward to having you back. If you would like to share more information about how we could become a 5 next time I am open to listening.
Jun 10, 2019 by Gentry
Thank you for taking the time to post a review of the property and your stay with us. We use your feedback to improve the stay of all future guests.
Apr 30, 2019 by management
Thank you for taking the time to rate your stay. Sorry you didn't enjoy your stay. I encourage you to reach out so we may talk about your experience.
Mar 18, 2019 by Management.
Thank you for taking the time to review your stay. Sorry you didn't feel you had an exceptional experience. Hope you had a moment to enjoy the indoor pool and breakfast.
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Plus Lockport Hotel offers its guests an indoor pool, a fitness center, and a children's pool. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Plus Lockport Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free. This Lockport hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Best Western Plus Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 34-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.