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Vinpearl Resort Nha Trang

5.0 star property
5-star beachfront resort near Nha Trang Port

Choose dates to view prices

Photo gallery for Vinpearl Resort Nha Trang

Exterior
Creator video
Lobby
Exterior
Beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Spa
  • Room service

Explore the area

Map
Vinpearl Land, Hon Tre Island, Nha Trang, Khanh Hoa
  • Vinpearl Cable Car Hon Tre Island Station
    ‪10 min walk‬
  • Nha Trang Port
    ‪37 min drive‬
  • Nha Trang Night Market
    ‪46 min drive‬
  • Nha Trang (CXR-Cam Ranh)

Room options

View all photos for Grand Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Tropicana Villa 3 Bedroom Beachfront with VinWonders Access

1 bedroom, minibar, in-room safe, desk

Tropicana Villa 3 Bedroom Beachfront with VinWonders Access

  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Grand Junior Suite King Hill View

1 bedroom, minibar, in-room safe, desk

Grand Junior Suite King Hill View

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Junior Suite King Hill View with VinWonders Access

1 bedroom, minibar, in-room safe, desk

Grand Junior Suite King Hill View with VinWonders Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

View from room

Deluxe Double Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Grand Deluxe Twin Room, Ocean View with VinWonders Access

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Twin Room, Ocean View with VinWonders Access

  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Deluxe Twin Room with VinWonders Access

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Twin Room with VinWonders Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Ocean View (VinWonders Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Ocean View (VinWonders Access)

  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (VinWonders Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (VinWonders Access)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Deluxe Double Room, Ocean View

View from room

Grand Deluxe Double Room, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Villa 3 bed-room Private Pool Ocean View with VinWonders Access

1 bedroom, minibar, in-room safe, desk

Villa 3 bed-room Private Pool Ocean View with VinWonders Access

  • Ocean view
  • Sleeps 12
  • 2 Twin Beds and 2 King Beds

View all photos for Grand Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Twin Room

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Deluxe Twin Room, Ocean View

Beach/ocean view

Grand Deluxe Twin Room, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Tropicana Villa 3 Bedroom Beachfront

TV

Tropicana Villa 3 Bedroom Beachfront

  • 366 sq ft
  • Beach view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Grand Deluxe Double Room with VinWonders Access

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Double Room with VinWonders Access

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Double Room (with VinWonders Access)

Garden view

Deluxe Double Room (with VinWonders Access)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Grand Deluxe Double Room, Ocean View with VinWonders Access

View from room

Grand Deluxe Double Room, Ocean View with VinWonders Access

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Double Room, Ocean View (with VinWonders Access)

View from room

Deluxe Double Room, Ocean View (with VinWonders Access)

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Villa 3 bed-room Private Pool Ocean View

1 bedroom, minibar, in-room safe, desk

Villa 3 bed-room Private Pool Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 3983 sq ft
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Ocean View

Beach/ocean view

Deluxe Twin Room, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room

Garden view

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Queen Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Ocean View Queen Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Ocean View Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Twin Bed

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Ocean View Twin Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Ocean View Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Three Bedroom Villa Ocean View - Private Pool

1 bedroom, minibar, in-room safe, desk

Three Bedroom Villa Ocean View - Private Pool

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Grand Deluxe Ocean View Queen Bed

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Ocean View Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Ocean View Twin Bed

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Ocean View Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Queen Bed

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Nha Trang

Beachfront retreat .You'll be within 6 miles (10 km) of Bai Duong Beach and 16 miles (25 km) of Bai Dai Beach. Nha Trang Port and Nha Trang Night Market are also in the area.
View more Resorts in Nha TrangOpens in a new window

What's nearby

  • Vinpearl Beach - 7 min walk - 0.4 miles
  • Vinpearl Cable Car Hon Tre Island Station - 10 min walk - 0.6 miles
  • Nha Trang Port - 37 min drive - 2.3 miles
  • Nha Trang Night Market - 46 min drive - 6.5 miles
  • Dam Market - 49 min drive - 7.9 miles

Getting around

  • Nha Trang Station - 17 min drive
  • Nha Trang (CXR-Cam Ranh) - 77 min drive

Restaurants

  • Hải Sản Thanh Sương
  • ‪Marina - ‬18 min walk
  • ‪Lagoon Restaurant - ‬18 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Con Sẻ Tre Restaurant - ‬3 min drive

About this property

Vinpearl Resort Nha Trang

5-star beachfront resort near Nha Trang Port
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Vinpearl Resort Nha Trang like a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a children's pool, outdoor tennis courts, and a sauna. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. A complete renovation of Vinpearl Resort Nha Trang was completed in February 2021.

This 5-star Nha Trang resort is smoke free.

  • 476 guestrooms or units
  • 5 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Vinpearl Resort Nha Trang offers 476 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Nha Trang resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, Vincharm Spa. Services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Vietnamese

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

Vinpearl Resort & Spa Nha Trang Bay

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 874 reviews
$150 nightly
The price is $162
Jul 31 - Aug 1
Total includes taxes and fees
Vinpearl Resort & Spa Nha Trang Bay

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Visual fire alarm

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vinpearl Resort Nha Trang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 3500000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 420000 per person (one-way)
  • Airport shuttle fee per child: VND 420000 (one-way), (from 4 to 11 years old)
  • Rollaway bed fee: VND 3500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The room rate does not include access to VinWonders. Guests can purchase tickets to VinWonders at the hotel.
Outside food is not permitted on the premises.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Vinpearl
Vinpearl Nha Trang
Vinpearl Resort
Vinpearl Resort Nha Trang
Vinpearl Hotel Nha Trang
Vinpearl Resort Nha Trang Hotel Nha Trang
Vinpearl Nha Trang Resort
Nha Trang Vinpearl
Vinpearl Resort Nha Trang
Vinpearl Nha Trang Nha Trang
Vinpearl Resort Nha Trang Resort
Vinpearl Resort Nha Trang Nha Trang
Vinpearl Resort Nha Trang – Hon Tre island
Vinpearl Resort Nha Trang Resort Nha Trang

Frequently asked questions

How close is Vinpearl Resort Nha Trang to the airport?

Vinpearl Resort Nha Trang is 24.1 mi (77-min drive) away from the Nha Trang (CXR-Cam Ranh) airport, the closest popular airport to the property.

How much does it cost to stay at Vinpearl Resort Nha Trang ?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Vinpearl Resort Nha Trang on Jul 31, 2025 start from $113.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Vinpearl Resort Nha Trang have an airport shuttle?

Vinpearl Resort Nha Trang offers an airport shuttle 24 hours a day, on request, for a charge of VND 420000 per person, one-way.

How close is Vinpearl Resort Nha Trang to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Vinpearl Resort Nha Trang offer free breakfast?

Vinpearl Resort Nha Trang offers free buffet breakfast every day from 6:00 AM to 10:30 AM.

Is there a casino at Vinpearl Resort Nha Trang ?

No, there is no casino at this resort.

What time is check-in at Vinpearl Resort Nha Trang ?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Vinpearl Resort Nha Trang ?

This resort offers free self parking and valet parking.

Does Vinpearl Resort Nha Trang have a pool?

Vinpearl Resort Nha Trang features an outdoor pool and a children's pool.

Does Vinpearl Resort Nha Trang have a restaurant?

Vinpearl Resort Nha Trang is home to Orchid Restaurant, which features international cuisine.

Does Vinpearl Resort Nha Trang have a spa?

Pamper yourself with a day at Vincharm Spa, where you can enjoy body wraps, body scrubs, and facials.

How close is Vinpearl Resort Nha Trang to downtown Nha Trang?

Vinpearl Resort Nha Trang is 4.3 mi away from Nha Trang.

Vinpearl Resort Nha Trang Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 271 out of 553 reviews
Rating 8 - Good. 178 out of 553 reviews
Rating 6 - Okay. 60 out of 553 reviews
Rating 4 - Poor. 30 out of 553 reviews
Rating 2 - Terrible. 14 out of 553 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHRIS, METHUEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in May 2025

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing memiries

Very friendly and helpful staff Easy to get taxi Weather rained first day but then sun next few days Clean room with fresh towels and water daily Beach view but had to take the golf cart to get to beach about 5 minutes Buffet was excellent
Stayed 3 nights in Mar 2025

4/10 Poor

Man

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose Rafael

Stayed 4 nights in Feb 2025

10/10 Excellent

Thi Thu Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Disliked: Staff & service
Awful service. Ran out of beer and wine. Breakfast chaotic.
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A completely novel experience.

The facilities are dated. The service can be a little slow. But overall, so beautiful and at the price point I think a great deal. The breakfast is pretty good, go early if you want less of a crowd. The food overall was well priced (higher than usual Vietnam prices but well lower than equivalent properties in the US) and delicious. The resort will not allow you to bring in more than a small snack, with a large fine if you try - you have to sign off at check-in. The pools are cold. The main large pool has loud music and lots of kids. There is a pool on the side that was usually totally quiet and empty. Vinpearl Harbor was such a trip- like a mostly abandoned Disneyland crossed with a dead mall. Guests during my stay were not an outgoing bunch, and I think I was the only American on property! I think this resort would be best for a young family with children who wanted to have a budget vacation that feels high-end and to go to VinWonders.
Vinpearl Harbor
Rickety boardwalk to water sports.
Stayed 5 nights in Jan 2025

4/10 Poor

Boldbaatar

Traveled with family
Disliked: Cleanliness, staff & service

A Mixed Experience

I recently stayed at Vinpearl Resort in Nha Trang, Vietnam, and while the location and amenities are impressive, my experience was marred by several issues. Accommodation: Unfortunately, my stay was affected by the condition of the villas. Villa No. 6017 was mold-infested, and despite requesting action, it took two weeks to relocate us. The new villa was not much better, which was disappointing and the private pools' cleaning system was broken, and the lights were glitching, which was quite inconvenient. Service: The service at Vinpearl Resort has worsened over the past eight years. The staff were not as attentive or responsive as expected, and the overall service quality has declined. During checkout, nobody seemed to care, and I had to carry my luggage myself. Additionally, transport between locations within the resort is rare and crowded, with waiting times ranging from 10 to 30 minutes. Overall Experience: While Vinpearl Resort Nha Trang has the potential to be a tropical paradise, my recent experience was overshadowed by the poor condition of the villas, declining service quality, and the cleanliness of the beach. I hope the management addresses these issues to restore the resort to its former glory.
Stayed 27 nights in Dec 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place for lazy escape to Vinpearl

Wonderful breakfast, beautiful surroundings, cool beach. But room service kinda slow
Stayed 1 night in Jan 2025

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit. The staff are outstanding, the rooms very comfortable, and the shuttle service was easy! Wish they had more food options at the hotel throughout the day however a great place to visit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Erdembileg

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Fredrik Viggo O'de Fey Vilbo

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our stay at Vinpearl resort had its ups and downs. Great staff and a good location. On the other side the resort requires renovations. The rooms are not as portrayed in the pictures. I will also note that waiting for the buggy service also took a lot of time and could have been better.
Stayed 19 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the 3 bedroom villa and it was spacious for our family of 4 travelling with grandparents and an uncle. Staff were friendly and helpful. Pool is deep with no kid safety fence so have to be extra careful with watching kids. Facilities were great and buffet breakfast was delicious
Stayed 1 night in Dec 2024

4/10 Poor

Teet

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's more like 4-star hotel.

Room service was quite slow. Cleaning below average, quality is more for 3star hotel. Staff is friendly, but some training would be necessary to get better quality.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tam

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best five star experience I’ve ever had. High 5!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Millie

Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Quynhnhu

Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall.
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Khang, Sterlingv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Oct 2024

4/10 Poor

William

Liked: Amenities
Disliked: Staff & service
Finding the place was a disaster. If only they answer their phones at reception, it may have helped. Every time I ordered a meal or drink I was declined and forced to walk up to reception who couldn’t understand a word I was saying in English. The place is full of cameras which scan your face even to sit down at dinner. Kind of like being in Brave New World story by Mr Huxley! Aside from the above, the hotel, its location and pool is amazing and absolutely stunning. The food in buffet was a a 10/10. The bar staff need a personality and some lessons. Nothing worse than sitting down for a quiet mojito and being greeted by a mute 🤐 With a little more personality and professionalism this place would be an easy 5 star. Perhaps take a leaf out of the friendly and charismatic hotels in the Pacific Islands like Fiji.
Stayed 1 night in Oct 2024

10/10 Excellent

Francesca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is wonderful. We traveled with two children aged 9 and 6, and the facilities are great. Buggy and cable cars are very convenient. Medical centre at the resort was handy. Vin Wonders theme part is excellent. On check in there was an issue with our room, mixed up with a friend, but it was sorted the next day. Only downside is staff don’t speak great English, so the transfer we booked from the resort to the airport never showed and we almost missed our flight. Be sure to get everything in writing where both sides understand - we didn’t get the transfer back in writing, only paid at reception, and there was no record on the morning. Staff did pay for our taxi to the airport (driver was amazing, he got us there on time).
Stayed 8 nights in Sep 2024

6/10 Okay

Anh

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Average, I’d say the staffs would need a bit more training.
Stayed 2 nights in Sep 2024