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Mercure Newcastle

Property class: 4
4-star hotel near Newcastle Civic Theater

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Photo gallery for Mercure Newcastle

Reception
Daily full breakfast (AUD 28 per person)
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Standard King Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Place, NEX
    ‪3 min walk‬
  • Place, Newcastle Civic Theater
    ‪10 min walk‬
  • Place, Newcastle City Hall
    ‪10 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

View all photos for Standard King Room

Standard King Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard King Room

8.4 out of 10
Very good
(38 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Twin Room, 2 Double Beds

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Accessible King Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Accessible King Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (King)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 2 Bedrooms (King)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

About the neighborhood

Newcastle

City center retreat .Within a 15-minute walk of this Newcastle West hotel, you'll find Newcastle Civic Theater and Newcastle Museum. Christ Church Cathedral and King Edward Park are also within 2 miles (3 km).

What's nearby

  • NEX - 3 min walk - 0.2 miles
  • Newcastle Civic Park - 9 min walk - 0.5 miles
  • Newcastle Civic Theater - 10 min walk - 0.6 miles
  • Newcastle City Hall - 10 min walk - 0.6 miles
  • Newcastle Beach - 3 min drive - 1.2 miles

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • ‪Oceane Hotel - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Jam’s Karaoke & Bar - ‬5 min walk
  • ‪Sher Wood Coffee Bar - ‬5 min walk

About this property

Mercure Newcastle

4-star hotel near Newcastle Civic Theater
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1356 square feet (126 square meters) and includes conference space. Mercure Newcastle also features an outdoor pool, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Newcastle was completed in November 2023.

This 4-star Newcastle hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • 1356 sq ft of conference space
  • 126 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Newcastle by IHG
Newcastle West
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,005 reviews
$96 nightly
The price is $105
May 10 - May 11
Total with taxes and fees
Holiday Inn Express Newcastle by IHG

Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 32 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

How close is Mercure Newcastle to the airport?

Mercure Newcastle is 16 mi (23-min drive) away from the Newcastle, NSW (NTL-Williamtown) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Newcastle?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Mercure Newcastle on May 3, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Newcastle have an airport shuttle?

Airport shuttle services are not available at Mercure Newcastle.

How close is Mercure Newcastle to the beach?

This hotel is 1.4 mi (6-min drive) from Newcastle Beach and 1.3 mi (5-min drive) from Bar Beach. Don't forget your sunscreen!

Does Mercure Newcastle offer free breakfast?

Free breakfast isn’t provided at Mercure Newcastle, but full breakfast is offered for a fee of AUD 32 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Newcastle?

No, there is no casino at this hotel.

What time is check-in at Mercure Newcastle?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Newcastle?

Free parking is not available at this hotel. Self parking is available for AUD 16 per night.

Does Mercure Newcastle have a pool?

Mercure Newcastle features an outdoor pool.

Does Mercure Newcastle have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Newcastle have a spa?

There are no spa services available at this hotel.

How close is Mercure Newcastle to downtown Newcastle?

Mercure Newcastle is 1 mi away from Newcastle.

Mercure Newcastle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 243 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 224 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nasmeen

Traveled with family
Liked: Cleanliness
Clean room, excellent staffing
Stayed 3 nights in Jan 2026

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. No drinking water in room. Noisy from King street drag strip but you’re in town and that’s part of it
Stayed 1 night in Jan 2026

8/10 Good

Irena

Liked: Staff & service
It was fine. Enjoyed our stay. Lovely staff.
Stayed 3 nights in Jan 2026

8/10 Good

Tim

Stayed 1 night in Jan 2026

8/10 Good

marlene

Traveled with family
Liked: Cleanliness, staff & service
A little old and out of date. Good position. Only 1 out of 3 rooms were ready at check in time.
Stayed 3 nights in Dec 2025

6/10 Okay

Alan

Basic
Stayed 2 nights in Jan 2026

6/10 Okay

Matt, Warragul

Traveled with family
Staff were great, the lady at the front desk (apologise I forget her name, had an accent dark hair) was unreal, served guests at the front, served meals, took payments for meals and didn’t stop smiling! Rooms were good, however showers were tiny and the hallways were so noisy all night, people were banging doors non stop it was a joke. Unfortunately that brings the rating down, also there was a weird smell through the halls
Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Stayed 1 night in Jan 2026

4/10 Poor

Lauren

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was old and dirty
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Location was good. Room was good only the bathroom needed to be improved
Stayed 3 nights in Jan 2026

8/10 Good

Yan Yan

Good location and staff are friendly
Stayed 2 nights in Jan 2026

2/10 Terrible

Samantha

Disliked: Cleanliness
I did not checkin. No parking. Rude staff. Have requested refund
Stayed 1 night in Jan 2026

2/10 Terrible

Stefan

Stayed 1 night in Jan 2026

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
Clean room and staff
Stayed 2 nights in Jan 2026

6/10 Okay

Tomi

Room was facing busy road and was loud at night as a result. Having a nightclub directly across road didn’t help. There was also constant noise from what sounded like a generator on the roof which made it difficult to sleep. Bed wasn’t comfortable either as was two singles pushed together to make a double bed. Bathroom dates. Over priced
Stayed 1 night in Dec 2025

2/10 Terrible

An

Traveled with family
Liked: Cleanliness
Disliked: Amenities
隔音措施极差，没有laundry
Stayed 2 nights in Dec 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a good price and easy accessible, room was clean, staff were very helpful and breakfast was fine but not alot of choices.
Stayed 1 night in Dec 2025

4/10 Poor

Ankita

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No water bottles or not even a water tap to fill kettle. No microwave in room. Room service was not done properly- dirty cutlery and cups were left back. Lights were flickering; we did report and they said they will send someone to fix but it wasnt.
Stayed 2 nights in Dec 2025

8/10 Good

matthew

overall nice experience buffet breakfast was good and staff were nice just cleanliness could be better had to clean air con filters plus the dust that was in the vent in the bathroom aswell
Stayed 5 nights in Dec 2025

2/10 Terrible

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready for check in. Didn’t feel very clean. Very noisy.
Stayed 2 nights in Dec 2025

8/10 Good

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location as it is shops around and accessible public transport. Also okay with the self check-in & check-out process. Only downside was the room was not properly clened/inspected as we found rubbish in the room's bin from previous occupants. Noise from rooms above and accross can also be heard, though not much of a concern for us but might be with other guests
Stayed 2 nights in Dec 2025

8/10 Good

sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was good and the staff were friendly.
Stayed 3 nights in Dec 2025

4/10 Poor

Joel

Stayed 1 night in Dec 2025

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous. Room was lovely. Great breakfast buffet
Stayed 1 night in Dec 2025

4/10 Poor

Elena, Corlette

Disliked: Cleanliness, amenities, property conditions & facilities
For how much we paid, it was a dirty bathroom, facilities not modern, it stunk of wet carpet and cigarette smoke
Stayed 1 night in Dec 2025