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Best Western Plus Augusta Civic Center Inn

Property class: 2.5
Enjoy free breakfast at this Augusta hotel

Choose dates to view prices

Photo gallery for Best Western Plus Augusta Civic Center Inn

A hotel lobby with a reception desk, seating area, and a coffee station.
A hotel dining area with multiple tables and chairs, a coffee station, and a television mounted on the wall.
A hotel lobby with a large sectional sofa, a flat-screen TV mounted on the wall, a fireplace, and a potted plant.
A hotel room with two beds, a desk with a television, a minibar, and a window with curtains.
A Best Western Plus hotel entrance with a covered walkway, a landscaped area with small trees, and a clear sky.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
110 Community Drive, Augusta, ME, 04330
  • Place, Augusta Civic Center
    ‪2 min walk‬
  • Place, University of Maine at Augusta
    ‪5 min walk‬
  • Place, Regal Augusta
    ‪13 min walk‬
  • Airport, Augusta, ME (AUG-Augusta State)
    ‪6 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

A hotel room with two beds, a nightstand with a lamp, and a wooden headboard.

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, and a door leading to another room.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a computer, a television, and a chair.

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a chair.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4
  • 2 Double Beds

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2
  • 1 King Bed

Mobility Accessible Two Double Room with Roll in Shower

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Augusta

Close to airport.Within a 10-minute walk of the hotel, you'll find Augusta Civic Center and University of Maine at Augusta. Regal Augusta and Kennebec River are also within 3 miles (5 km).

What's nearby

  • Augusta Civic Center - 2 min walk - 0.1 miles
  • University of Maine at Augusta - 5 min walk - 0.3 miles
  • Holocaust Human Rights Center of Maine - 10 min walk - 0.6 miles
  • Regal Augusta - 13 min walk - 0.7 miles
  • Colby College - 15 min drive - 21.4 miles

Getting around

  • Augusta, ME (AUG-Augusta State) - 8 min drive

Restaurants

  • ‪Dunkin' - ‬10 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Rusty Lantern Market - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Texas Roadhouse - ‬5 min drive

About this property

Best Western Plus Augusta Civic Center Inn

Enjoy free breakfast at this Augusta hotel
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Plus Augusta Civic Center Inn. Free self parking is available.

This Augusta hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pet friendly
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The price is $87
Nov 1 - Nov 2
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Frequently asked questions

How close is Best Western Plus Augusta Civic Center Inn to the airport?

Best Western Plus Augusta Civic Center Inn is 3.6 mi (8-min drive) away from the Augusta, ME (AUG-Augusta State) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Augusta Civic Center Inn?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Augusta Civic Center Inn on Nov 1, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Augusta Civic Center Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Augusta Civic Center Inn.

How close is Best Western Plus Augusta Civic Center Inn to the beach?

This hotel is 12.5 mi (19-min drive) from Town Beach.

Does Best Western Plus Augusta Civic Center Inn offer free breakfast?

Best Western Plus Augusta Civic Center Inn offers free continental breakfast every day from 6 AM to 10 AM.

Is there a casino at Best Western Plus Augusta Civic Center Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Augusta Civic Center Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Augusta Civic Center Inn?

This hotel offers free self parking.

Does Best Western Plus Augusta Civic Center Inn have a pool?

Best Western Plus Augusta Civic Center Inn does not have a pool.

Does Best Western Plus Augusta Civic Center Inn have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Augusta Civic Center Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Augusta Civic Center Inn to downtown Augusta?

Best Western Plus Augusta Civic Center Inn is 2.4 mi away from Augusta.

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Seemed to be really run down to a degree. Air conditioning was on when we came into room and bedding/pillows damp.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Well for starters, the fridge/freezer wasn't plugged in. Causing water to build up in the fridge. So when the door was opened, it came out onto the floor. The reason it was unplugged was because the cord was too short. Causing it to get unplugged when the door was opened. Had to adjust it. Secondly, the drapes don't close all the way. Had to clip them shut. Third, there was hair in the sink and other places in the bathroom. Fourth, the ice machine wasn't working at the hotel. Best thing about the place was the free morning breakfast. Which was very good.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

I’ve stayed her many time in years past but it’s definitely gone downhill. Front desk staff seemed uninterested. For a non-smoking hotel, the place reeked like stale smoke. The room was okay, but it was so humid which made it hard to sleep that night when everything was feeling damp (granted, we were experiencing a heatwave outside). There was a great breakfast selection however when we arrived at 9am to eat, most things were empty. The staff member was doing her best to replenish but it would seem as soon as she brought a new dish out it would be emptied immediately by the hungry and waiting guests. Convenient location off the highway and close to restaurants and shopping.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Property conditions & facilities
The carpet in our room was damp and the room smelled moldy. The breakfast was ok. Easy parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection for breakfast. Rooms are basic, but had everything that was needed. Would return.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & clean room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just quiet, comfortable, easy access in and out
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and close to a number of restaurants and some shopping.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Staff was very friendly. Room was fine.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Not very nice, but not horrible. Breakfast included
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet we had our entire vacation.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities
Went to her the complimentary breakfast and was told the employee hasn't shown up to do the breakfast. No apologies or offer of comps.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
very noisy, staff were great, the staff person in charge of the breakfast was excellent. She went above and beyond for us.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was the way it should be.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service
Very comfortable
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service
Rooms are fine. This is a budget hotel in an area void of other options. Issue with check in. They had trouble locating the pre-paid hotels.com booking. Employee and manager made us pay for a room and only after it was processed and paid, that they located the other room. They refused to cancel the room that they made us pay citing there were other active reservations and that they have a 24 cancelation policy. Well, I had checked in one day earlier than the rest of the group with the other 3 rooms. I had asked the front desk employee to make sure there are no other reservations other than the 3 pre-paid rooms. He said we are all set. Then found out next day during check in that we were not. Wasted more than an hour at the front desk to try to sort this out, and the manager and the clerk couldn't and wouldn't help. They were more interested in talking over me than to listen and to help.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean place to stay
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
One of my rooms smelled like wet dog, there was a used bar of soap on the tub, the shower was terrible. Barely any hot water. The beds were not comfortable. I wouldn’t stay there again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & clean
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Had troubles checking in because staff and manager was unable to find the prepaid hotels.com reservation.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
The room was adequate and clean. The drapes did not close properly, the mattress was horrible, lumpy and front desk stated had to go through hotel.com. Rooms were never cleaned, understood per card in room that bed liens changed every 3 days, no problem, but when inquired at front desk, they stated they do not enter rooms until every 3 days. That was never stated either written ir verbal. Trash never emptied, dirty towels left on bathroom floor, never picked up, bed never made. Nothing in the room was every done daily The shower valve stuck, had to have housekeeping supervisor in 2 times to help with shower valve. We will never stay at this property in the future.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the included breakfast which was varied and plentiful. It lasted fr 6-10 am and even had self made waffles.
Stayed 1 night in May 2026
Verified review

8/10 Good

Was surprised to lesrn front desk wanted me to get my license plate info after i did so online. Was disappkinted to be told i had to park my 15ft aluminum fishing boat off to the side instead of in front of our room. I didnt feel it was secure. Gent at desk said its very secure. Signage in parking areasaid not respocible for stolen items in parking area. Double message. ContinentalBreakfast was just mediocre at best. IHOP was very good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable and near dining and shopping
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for college grad from CT. Had dinner st Olive Garden then slept in and ate breakfast at IHOP.
Stayed 1 night in May 2026

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