2/10 Terrible
Madison
Traveled with partner
Dec 15, 2025
My boyfriend and I stayed here because we were on a budget and visiting NYC during one of the most expensive times of the year—right before Christmas. Take this as your sign to spend the extra money and stay literally anywhere else.
We should’ve known it was a bad idea the moment we were dropped off from the airport and turned onto a street that felt extremely unsafe. The hotel is in a very sketchy area, with visible signs of crime, which immediately made us uncomfortable.
When we arrived to check in, the front desk attendant was on the phone giggling with her friend and didn’t acknowledge us at all until I finally had to ask, “Sorry, is this where we’re supposed to check in?” That pretty much set the tone.
Somehow it got worse. Our room number was written on the door with a literal Sharpie, our room was not cleaned once during our entire four-day stay, and it took about 15 minutes for the hot water to work in the shower every time. No housekeeping, no towel refresh—nothing.
Unless you’re absolutely desperate and have no other option, do yourself a favour and book somewhere else.


Madison
Stayed 3 nights in Dec 2025





























