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Barceló Cappadocia

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Photo gallery for Barceló Cappadocia

A large indoor swimming pool with lounge chairs and a sunbed area, surrounded by stone walls and wooden beams.
A luxurious lobby with a central arched doorway, seating area with chairs, and decorative wall plants.
A luxurious indoor pool area with marble flooring, stone walls, and two white cushioned chairs.
A corridor with a long table and chairs, a chandelier, and a massage room sign.
A modern hotel lobby with a buffet area, seating arrangements, and a large window offering a view of the city.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Bahcelievler Mah. Nevsehir, Cad. No 17 Ortahisar Urgup, Ürgüp, Nevsehir, 50350
  • Place, Göreme National Park
    ‪1 min walk‬
  • Place, Ortahisar Castle
    ‪3 min drive‬
  • Place, Goreme Open Air Museum
    ‪8 min drive‬
  • Airport, Nevsehir (NAV-Cappadocia)
    ‪43 min drive‬

Room options

View all photos for Master Suite Duplex

A cozy living area with a round table, chairs, and a sofa. There is a kitchen area with a sink and a window overlooking a garden.

Master Suite Duplex

  • Valley view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite Duplex With Terrace

Suite Duplex With Terrace | Premium bedding, memory foam beds, minibar, in-room safe

Suite Duplex With Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Duplex | Cave)

A modern hotel room with a wooden bench, a round dining table, a sofa, and a TV mounted on the wall.

Suite (Duplex | Cave)

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Duplex

A bedroom with a large bed, wooden headboard, and a view of a balcony.

Suite Duplex

10.0 out of 10
Exceptional
(4 reviews)
  • Valley view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Deluxe Room

10.0 out of 10
Exceptional
(13 reviews)
  • Valley view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Balcony

A hotel room with a large bed, a desk, a chair, and a small table with a plant.

Deluxe Room, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • Valley view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Terrace

A hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Room, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Terrace

A hotel room with a large bed, a sofa, a desk, and a TV.

Junior Suite with Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room (Cave)

A modern hotel room with a wooden bench, a round dining table, a sofa, and a TV mounted on the wall.

Room (Cave)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

A modern hotel room with a round dining table, wooden chairs, a sofa, a TV, and a wooden cabinet.

Suite

8.0 out of 10
Very good
(1 review)
  • Valley view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Cave)

A modern hotel room with a wooden bench, a round dining table, a sofa, and a TV mounted on the wall.

Suite (Cave)

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite With Terrace

A modern hotel room with a wooden bench, a round dining table, a sofa, and a TV mounted on the wall.

Suite With Terrace

  • Valley view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Terrace (2A 1C)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Room, Terrace (2A 1C)

9.6 out of 10
Exceptional
(4 reviews)
  • Valley view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room (Duplex | 2A 2C)

A modern living room with a stone wall, a flat-screen TV, a wooden coffee table, a sofa, and a desk with a chair.

Room (Duplex | 2A 2C)

  • Valley view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room (Duplex | 3A 1C)

A modern living room with a stone wall, a flat-screen TV, a wooden coffee table, a sofa, and a desk with a chair.

Room (Duplex | 3A 1C)

  • Valley view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace

A modern hotel room with a wooden bench, a round dining table, a sofa, and a TV mounted on the wall.

Suite, Terrace

  • Valley view
  • 689 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace

A modern hotel room with a wooden bench, a round dining table, a sofa, and a TV mounted on the wall.

Suite, Terrace

  • Valley view
  • 689 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Terrace

A hotel room with a large bed, a sofa, a desk, and a TV.

Junior Suite, Terrace

  • Valley view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Duplex (Master Suite)

A bedroom with a large bed, wooden paneling on one wall, a flat-screen TV, a bedside table with a phone, and stone walls.

Duplex (Master Suite)

  • Valley view
  • 1292 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

A modern hotel room with a round dining table, wooden chairs, a sofa, a TV, and a wooden cabinet.

Suite

  • Valley view
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

A modern hotel room with a round dining table, wooden chairs, a sofa, a TV, and a wooden cabinet.

Suite

  • Valley view
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room, Terrace (Duplex | 2A 2C)

A bedroom with a large bed, wooden headboard, and a view of a balcony.

Room, Terrace (Duplex | 2A 2C)

  • Valley view
  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room, Terrace (Duplex | 3A 1C)

A bedroom with a large bed, wooden headboard, and a view of a balcony.

Room, Terrace (Duplex | 3A 1C)

  • Valley view
  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

DOUBLE DUPLEX

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

JUNIOR SUITE TWO BEDS

  • Sleeps 5
  • Free WiFi

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About the neighborhood

Ürgüp

Heart of Ürgüp.Stay at this Ürgüp hotel and you'll be within half a mile (1 km) of Göreme National Park and 2 miles (3 km) of Goreme Open Air Museum. Sunset Point and Göreme Roman Castle are also within 3 miles (5 km).

What's nearby

  • Göreme National Park - 1 min walk - 0.0 miles
  • Hallacdere Monastery - 13 min walk - 0.7 miles
  • Ortahisar Castle - 3 min drive - 1.9 miles
  • Goreme Open Air Museum - 8 min drive - 1.4 miles
  • The Church of St. John the Baptist - 8 min drive - 1.4 miles

Getting around

  • Incesu Station - 42 min drive
  • Nevsehir (NAV-Cappadocia) - 43 min drive

Restaurants

  • ‪Lavanta Panaroma - ‬4 min drive
  • ‪Ramada Cappadocia - ‬6 min walk
  • ‪La reina - ‬16 min walk
  • ‪Ocakbaşı Aydede Resturant - ‬12 min walk
  • ‪Narin Restaurant - ‬18 min walk

About this property

Barceló Cappadocia

5-star luxury hotel near Göreme National Park
Barceló Cappadocia offers its guests a full-service spa, a steam room, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A seasonal outdoor pool, multilingual staff, and gift shops/newsstands are also featured at the luxury Barceló Cappadocia. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 5-star Ürgüp hotel is smoke free.

  • 151 guestrooms or units
  • Built in 2024
  • Deli
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Barceló Cappadocia offers 151 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

This Ürgüp hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Cappadocia Caves Hotel
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  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, 643 reviews
$80 nightly
The price is $89
Aug 13 - Aug 14
Total with taxes and fees
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Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; TRY 1,200 for adults and TRY 600 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (83 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: TRY 800 per pet, per night
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 2500 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately TRY 1200 for adults and TRY 600 for children
  • Pet fee: TRY 800 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and window guards in each accommodation.

Property Registration Number 23907

We should mention

  • The seasonal pool will open June 15 and close August 31.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Barceló Cappadocia Hotel
Barceló Cappadocia Nevsehir
Barceló Cappadocia Hotel Nevsehir

Frequently asked questions

How close is Barceló Cappadocia to the airport?

Barceló Cappadocia is 28.7 mi (43-min drive) away from the Nevsehir (NAV-Cappadocia) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Cappadocia?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Barceló Cappadocia on Aug 31, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Cappadocia have an airport shuttle?

Airport shuttle services are not available at Barceló Cappadocia.

Does Barceló Cappadocia offer free breakfast?

Free breakfast isn’t provided at Barceló Cappadocia, but continental breakfast is offered for a fee of TRY 1200 for adults and TRY 600 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Barceló Cappadocia?

No, there is no casino at this hotel.

What time is check-in at Barceló Cappadocia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Barceló Cappadocia?

This hotel offers free self parking and valet parking.

Does Barceló Cappadocia have a pool?

Barceló Cappadocia features a seasonal outdoor pool.

Does Barceló Cappadocia have a restaurant?

Yes, there is a restaurant on site.

Does Barceló Cappadocia have a spa?

This hotel has a spa, which features aromatherapy, sports massages, and facials.

How close is Barceló Cappadocia to downtown Ürgüp?

Barceló Cappadocia is 0.7 mi away from Ortahisar.

Barceló Cappadocia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 193 out of 249 reviews
Rating 8 - Good. 36 out of 249 reviews
Rating 6 - Okay. 15 out of 249 reviews
Rating 4 - Poor. 2 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Golam

It was a great stay.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Donguk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are professional and the hotel design and facilities are excellent. I liked the Turkish bath, especially.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! 10/10 experience, the hotel has a beautiful indoor & outdoor pool, as well as a buffet restaurant that was delicious.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities
The hotel is beautifully laid out. The rooms are light and airy. The bed was one of the softer ones we found in Turkey, where so many mattresses are hard. There were a few construction/maintenance issues with our room (that are probably the case in other rooms). The thresholds were not made of solid wood and the laminate was peeling. The bathroom shower (while large, with easy push-buttons to control the rain showerhead versus the telephone showerhead) was not caulked properly, so the bathroom floor flooded. While you're there, definitely take advantage of the spa and pools--those were our favorite part. The hotel store is also surprisingly well stocked and reasonably priced. The one breakfast we ordered wasn't spectacular; however, that might have been because we ordered the American-style option, and we weren't in America. :) The dinner service was good and the restaurant staff were super polite and helpful. The air conditioning worked beautifully, all over the hotel!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Shawqi

The hotel is clean and spacious .
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Tugba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was perfect!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Orhan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent new hotel
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, amazing friendly staff, VERY spacious hotel room and bathroom, gorgeously decorated. I strongly recommend.
Outside
Indoor pool
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

UFUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

İt was amazing. Totally happy
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Mangesh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very beautiful and well maintained. It’s at a drivable distance from all the key points in Goreme National Park, making it very accessible. Additionally the breakfast food is amazing, and our room was great too. Although the outdoor pool wasn’t open when we went, the indoor pool is just as beautiful and calming. You should definitely book this hotel.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is polite, we got an upgrade for a duplex suite. The room was clean and spacious. Breakfast had a great variety of items. Overall a good hotel.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Ogechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exceptional. Beautiful room, nice pool area, great amenities, very clean, staff are helpful. This hotel is new and some areas weren’t open yet, but didn’t impact our stay. Breakfast options were excellent.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infrastructure
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

ANDYARA ANGELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying at Barcelo Cappadocia. Great facility, clean rooms, polite receptionists, helpful staff at the pool bar. Everything was great. Gym is a bit small and quite hot. No windows or AC. Everything else was good.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Kwan Hung Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not much service was available. We arrived with 3 luggage’s and no one was at the front door to help us bring in the luggages. When we checked into the room, it was different from the photos that were advertised at the time of the booking. We tried to talk to the front desk but they just rudely ignore the comment and mentioned that all rooms in the hotels were all the same. We had to call hotels.com to help us sort out the issue, which the staff at hotels.com helped and finally assisted us to a room change. Shout out to the hotels.com team for that. In general the hotel is new and clean. To use the pool the require swimming caps, which they charge another EUR 5 for , and if you want to use the hot tub, it is another EUR 35 for the reservation. So we rarely saw anyone use any of the facilities. The breakfast was quite good, but tables and floor are often not cleaned. Overall the hotel is good because it is new , but service and amenities were disappointing.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sajeeva

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel, not the best location

We stayed in the 2 story suite rooms. They were spacious and nice. The bathroom was a bit small but no major issues except for finding the light switch. The breakfast buffet was mediocre at best. Besides the freshly made eggs, there's nothing that is worth it. The service was great except at the pool where we had to go and find the waiter vs the waiter coming to us to take our order. Location was outside of Goreme and that was the biggest hurdle, nothing nearby to walk to
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

sadaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything. The only issue we had was too much chloride in the pool. Other than that the experience was wonderful and everything was up to standards.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is not good in sense of view but it is very practical as starting point for visiting Capadoccia. Parking is available, size good. Reception is efficient & flexible, superior room (2042) was good in terms of size, cleanless, but amenitiess are ruther basic. Towels, bedding are excellent. Breakfast was great untill 16th of Nov. when majority of guests left which affected breakfast veriety and spa funcionality. I eould specially point out chef during breakfast which gladly prepared excellent eggs for us the way we expected up to last day. Weak point is room house keeping which 3 days out of 9 forgott to clean our room ( sign for room cleaning is well made and visible but...). SPA personel is horendeus, terrible in every sence, far far bellow hotel standard ( up to point that 2 "girls" just being "pritty" explained that you can get 1 towel/per person/per day because they don't have towels and that is thrir policy, laughing at our face). First time in my 40+ year of travelling I was insulted this way, such arogance and attitude. Also last 3 days they swiched of finish sauna, stopped heating pool and pool was "rented" yo school kids lessonss so it was not possible to use it. Bit dissapointing.
Stayed 9 nights in Nov 2025
Verified review

6/10 Okay

Maciej

Liked: Property conditions & facilities, room comfort

5-Star facility with a 3-Star Service

The hotel building has potential, but unfortunately, the service falls short. Cleanliness was acceptable (4/5), although some of the pool sunbeds were dirty and had not been cleaned during our 4-day stay. The staff is friendly and tries to help, but only a few speak English, which makes communication challenging. We stayed in one of the largest suites (Duplex with Terrace), but were disappointed to find a cigarette burn on the sofa, a torn and dirty curtain, a damaged bedsheet, stains on the carpet, and bird poo and feathers on the terrace. This is not what you expect when booking one of the top rooms in a 5-star hotel. The overall atmosphere felt odd. The management approach appears to be more focused on cost-saving than on delivering a high-quality guest experience. Food quality varied – breakfasts were noticeably better than dinners. During dinner, no drinks were provided, except for plain mineral water, which was poured from plastic bottles by the waiters (if they noticed you). Drink prices were overpriced, with no quality to justify the cost. Overall, if you expect a true 5-star experience, this hotel will disappoint. But if you lower your expectations to a 3-star level, you might still enjoy your stay.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

YELDA

Liked: Cleanliness, staff & service, property conditions & facilities
Her şey çok güzeldi
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yılmaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2. Defa kaldığımız bir yer çok memnun kaldık bir sonraki gidişlerimizde kalacağımız tek yer
Stayed 1 night in Apr 2026