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Hostellerie du Pas de L'Ours Relais et Chateaux

5.0 star property
Family-friendly 5-star hotel near Rue du Prado

Choose dates to view prices

Photo gallery for Hostellerie du Pas de L'Ours Relais et Chateaux

Front of property
2 restaurants, lunch, dinner served; French cuisine
Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe
Open Suite | 1 bedroom, premium bedding, minibar, in-room safe
Couples treatment rooms, sauna, steam room, Turkish bath

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Breakfast available
  • Parking available
  • Room service

Explore the area

View in a map
Rue du pas de l'Ours 41, Lens, 3963
  • Crans-Cry d'Er Gondola
    ‪6 min walk‬
  • Golf Club Crans-sur-Sierre
    ‪11 min walk‬
  • Montana - Cry d'Er Gondola
    ‪3 min drive‬
  • Sion (SIR)
    ‪16 min drive‬

Room options

View all photos for Suite des Ours

Suite des Ours | 1 bedroom, premium bedding, minibar, in-room safe

Suite des Ours

  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Open Suite

Open Suite | 1 bedroom, premium bedding, minibar, in-room safe

Open Suite

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chalet Suite

Chalet Suite | 1 bedroom, premium bedding, minibar, in-room safe

Chalet Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Polaire - 2 persons

1 bedroom, premium bedding, minibar, in-room safe

Suite Polaire - 2 persons

  • Sleeps 3
  • 1 Double Bed

View all photos for Loft Suite

Loft Suite | 1 bedroom, premium bedding, minibar, in-room safe

Loft Suite

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Polaire - 4 persons

1 bedroom, premium bedding, minibar, in-room safe

Suite Polaire - 4 persons

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Lens

Heart of Lens.You'll find Rue du Prado and Golf Club Crans-sur-Sierre within a 15-minute walk of this Lens hotel. Leukerbad-Therme and Alpentherme Thermal Baths are also within 25 miles (40 km).

What's nearby

  • Crans-Cry d'Er Gondola - 6 min walk - 0.4 miles
  • Rue du Prado - 9 min walk - 0.5 miles
  • Golf Club Crans-sur-Sierre - 11 min walk - 0.6 miles
  • Montana - Cry d'Er Gondola - 3 min drive - 1.1 miles
  • Aminona Gondola Lift - 9 min drive - 4.4 miles

Getting around

  • Randogne Montana Station - 4 min drive
  • Sion (SIR) - 32 min drive

Restaurants

  • ‪Zerodix - ‬9 min walk
  • ‪Café Bar 1900 - ‬8 min walk
  • ‪Monk'is Bar - ‬11 min walk
  • ‪Restaurant Molino - ‬7 min walk
  • ‪cafe d’ycoor - ‬3 min drive

About this property

Hostellerie du Pas de L'Ours Relais et Chateaux

Family-friendly 5-star hotel near Rue du Prado
Hostellerie du Pas de L'Ours Relais et Chateaux offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A health club, a hot tub, and a sauna are also featured at the luxury Hostellerie du Pas de L'Ours Relais et Chateaux. Parking is available for a fee.

This 5-star Lens hotel is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hostellerie du Pas de L'Ours Relais et Chateaux offers 15 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Lens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

L'Alpage has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

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The price is $758
Sep 21 - Sep 22
Total with taxes and fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Secured, covered valet parking on site (CHF 35 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CHF 39 for adults and CHF 20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 50 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 39 for adults and CHF 20 for children
  • Covered valet parking fee: CHF 35 per day
  • Pet fee: CHF 50 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens

Frequently asked questions

How close is Hostellerie du Pas de L'Ours Relais et Chateaux to the airport?

Hostellerie du Pas de L'Ours Relais et Chateaux is 19.5 mi (32-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Hostellerie du Pas de L'Ours Relais et Chateaux?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Hostellerie du Pas de L'Ours Relais et Chateaux on Sep 9, 2025 start from $591.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have an airport shuttle?

Hostellerie du Pas de L'Ours Relais et Chateaux offers an airport shuttle.

Does Hostellerie du Pas de L'Ours Relais et Chateaux offer free breakfast?

Free breakfast isn’t provided at Hostellerie du Pas de L'Ours Relais et Chateaux, but continental breakfast is offered for a fee of CHF 39 for adults and CHF 20 for children. It's available every day from 7:30 AM to 10 AM.

Is there a casino at Hostellerie du Pas de L'Ours Relais et Chateaux?

No, there is no casino at this hotel, but Casino de Crans-Montana (4-min drive) is nearby.

What time is check-in at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Hostellerie du Pas de L'Ours Relais et Chateaux?

Free parking is not available at this hotel. Valet parking is available for CHF 35 per day.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have a pool?

Hostellerie du Pas de L'Ours Relais et Chateaux features an indoor pool and an outdoor pool.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have a restaurant?

There are 2 onsite restaurants, offering options like French cuisine, pool views, and light fare.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have a spa?

Pamper yourself with a day at l'Alpage, where you can enjoy mani/pedis, facials, and deep-tissue massages.

How close is Hostellerie du Pas de L'Ours Relais et Chateaux to downtown Lens?

Hostellerie du Pas de L'Ours Relais et Chateaux is 1.9 mi away from Lens.