Castle Hotel

3.0 star property
Enjoy free breakfast at this 3-star Neath hotel

Choose dates to view prices

Photo gallery for Castle Hotel

Front of property
Lounge
Classic Triple Room | 1 bedroom, premium bedding, individually decorated
Indoor wedding
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
The Parade, Neath, Wales, SA11 1RB
  • Place, Aberdulais Falls
    ‪3 min drive‬
  • Place, Swansea Marina
    ‪16 min drive‬
  • Place, Swansea Beach
    ‪17 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪55 min drive‬

Room options

Single Room

  • 109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

7.6 out of 10
Good
(9 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 149 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

Classic Twin Room, 2 Twin Beds

7.8 out of 10
Good
(11 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Luxury Suite, 1 King Bed, Private Bathroom

  • 159 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Neath

In Neath .You'll be steps from Gwyn Hall and within a 10-minute walk of Victoria Gardens. Neath Abbey Ruins and Neath Golf Club are also within 2 miles (3 km).

What's nearby

  • Aberdulais Falls - 3 min drive - 2.5 miles
  • Swansea.com Stadium - 11 min drive - 7.7 miles
  • Swansea Marina - 16 min drive - 9.6 miles
  • Swansea Beach - 17 min drive - 10.6 miles
  • Swansea University - 18 min drive - 11.2 miles

Getting around

  • Neath Station - 3 min walk
  • Cardiff International Airport (CWL) - 67 min drive

Restaurants

  • ‪The David Protheroe - ‬3 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Ruta Kitchen - ‬5 min walk
  • ‪Cadno Lounge - ‬4 min walk
  • ‪Hi Coffee - ‬3 min walk

About this property

Castle Hotel

Enjoy free breakfast at this 3-star Neath hotel
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Castle Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Neath hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Castle Hotel offers 30 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Satellite television is provided.

This Neath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 22-inch TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Frequently asked questions

How close is Castle Hotel to the airport?

Castle Hotel is 40.7 mi (67-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at Castle Hotel?

As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Castle Hotel on Oct 2, 2025 start from $84.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Castle Hotel have an airport shuttle?

Airport shuttle services are not available at Castle Hotel.

How close is Castle Hotel to the beach?

This hotel is 7.6 mi (18-min drive) from Aberavon Beach and 10 mi (26-min drive) from Margam Sands. Don't forget your sunscreen!

Does Castle Hotel offer free breakfast?

Castle Hotel offers free continental breakfast on weekdays between 7:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Castle Hotel?

No, there is no casino at this hotel.

What time is check-in at Castle Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Castle Hotel?

This hotel offers free self parking.

Does Castle Hotel have a pool?

Castle Hotel does not have a pool.

Does Castle Hotel have a spa?

There are no spa services available at this hotel.

How close is Castle Hotel to downtown Neath?

Castle Hotel is 0.5 mi away from Neath.

Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 161 out of 391 reviews
Rating 8 - Good. 129 out of 391 reviews
Rating 6 - Okay. 61 out of 391 reviews
Rating 4 - Poor. 23 out of 391 reviews
Rating 2 - Terrible. 17 out of 391 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Melia

Traveled with partner
Liked: Cleanliness, staff & service
Would probably come back because it's in a convenient location and staff were friendly and helpful
Stayed 1 night in Jun 2025

4/10 Poor

Lewis

Traveled with family and small children
Disliked: Cleanliness
Staff where amazing and helofuk However the cleanliness of the room was in a poor state, as there where clear sign of dog hairs on the carpet. Mould on the shower glass, stains on the bedframe. And melted chocolate on the towel that was folded on my bed when we first arrived
Stayed 1 night in Jun 2025

4/10 Poor

Jeffrey

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

First impression of lobby, bar and common areas was good. Rooms were horrible, dirty, carpets disgusting, toilet dirty, cob webs, shower door didn’t close, bed was old and lumpy, shower water too hot and hard to adjust. Need to update locks on door, using keys and hard to lock. They did have nice towels and bedding was clean. These comments were regarding rooms 20 and 22. I don’t understand reviews on this sight being good.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very nice
Stayed 3 nights in May 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Bedding clean, bathroom clean but in need of renovation - dated. OK for contractors. Lobby & Reception in good condition, staff helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

2/10 Terrible

Sian

Traveled with family
Disliked: Property conditions & facilities, room comfort
Unable to sleep due to noise from surrounding bars /clubs Unable to hear tv in room due to noise even with windows shut. No parking available. Wifi not working. Tv remote faulty. No chef so no evening meal. Very noisy outside and hotel unable to offer any remedy that night. Did not stay full duration due to lack of sleep. Unsuitable especially for a child if you expect to be able to sleep at a reasonable hour. Very unhappy. Staff were considerate and apologetic though.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Talfan

Stayed 1 night in May 2025

10/10 Excellent

Alex

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short stay at this hotel room facilities good very comfortable bed neath botanical gardens are lovely food was very good at the hotel not overpriced staff very friendly nothing to mutch trouble for them I would recommend the castle hotel to anyone
Stayed 2 nights in Apr 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort

Good night out in Neath

Staff great , room vey clean but bathroom was very dated and needed regrouting.
Stayed 1 night in Apr 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not great but maybe good for Neath.

A bit tired and in need of some repairs and modernisation. Room was opposite two very loud pubs with music till early hours. Fights and shouting echoed through the streets into the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Traveled with family
Disliked: Cleanliness, amenities
Bed really uncomfortable, felt rock hard and could feel the springs!
Stayed 1 night in Apr 2025

8/10 Good

Graham

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice as always

A nice stay as always. Although only 4 stars this time as breakfast limited, No cooked food and not really made up for by ‘continental’ option. This is probably only temporary though as they have no Chef. Although they seem to be actively trying to recruit to be fair,
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Les

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
All good, room 5 , could possibly do with some black out blinds , as the light from the street lights came thru, asides from that all good.( in fairness I spoke to reception and they made a note so all good)
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant, comfortable and conveniently located

I've stayed at the Castle Hotel several times and it's always a pleasant experience. The staff are friendly and attentive, the rooms are comfortable and well-stocked, and the location is very convenient for the train station, the town centre and Neath Castle. Always my first choice of hotel when I'm visiting Neath.
Stayed 3 nights in Feb 2025

6/10 Okay

Philip

Liked: Cleanliness, room comfort
It was really disaapointing they did not offer a cooked breakfast. This has always been out go to place. However on this basis we wont be staying again. They kept sayimg to people "it did say on the website".not great customer service. As continental they only offered chesse, ham and a boiled egg (cold from the day before) !!
Stayed 2 nights in Feb 2025

8/10 Good

yasser

Stayed 4 nights in Feb 2025

6/10 Okay

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place , well presented Only negative very cold no heating in room or corridor, outside temperature 3⁰
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025