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Hotel Alex

4.0 star property
4-star golf hotel perfect for exploring Naters

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Photo gallery for Hotel Alex

Sauna, hot tub, steam room
Indoor spa tub
Sauna, hot tub, steam room
Exterior
Sauna, hot tub, steam room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Spa
  • Room service
  • Parking included
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
Furkastrasse 88, Naters, VS, 3904
  • Place, Belalp
  • Place, Brigerbad Thermal Pools
    ‪6 min drive‬
  • Place, Blatten - Belalp Gondola
    ‪7 min drive‬

Room options

View all photos for Single Room

Premium bedding, down comforters, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Free toiletries, hair dryer, bathrobes, towels

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, desk

Suite

  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, in-room safe, desk

Deluxe Suite

  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Naters

City center stay.Within 3 miles (5 km) of this Naters hotel, you'll find Stockalper Palace and Rosswald. Belalp and Massa Trail are also within 3 miles (5 km).

What's nearby

  • Stockalper Palace - 17 min walk - 0.9 miles
  • Brigerbad Thermal Pools - 6 min drive - 4.6 miles
  • Blatten - Belalp Gondola - 7 min drive - 3.5 miles
  • Morel-Greich - Riederalp Cable Car - 7 min drive - 3.9 miles
  • Ried Mörel-Riederalp - 9 min drive - 4.1 miles

Getting around

  • Brig Station - 15 min walk
  • Bettmeralp Gondola Lift Station - 21 min drive
  • Geneva International Airport (GVA) - 136 min drive

Restaurants

  • ‪Walliser Weinstube - ‬17 min walk
  • ‪Yuan China Restaurant - ‬18 min walk
  • ‪Britannia Pub - ‬19 min walk
  • ‪Artisti Ristorante Pizzeria Bar Caffe - ‬20 min walk
  • ‪Sukhothai Restaurant - ‬19 min walk

About this property

Hotel Alex

4-star golf hotel perfect for exploring Naters
Hotel Alex offers its guests a full-service spa. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Hotel Alex. Free self parking is available.

This 4-star Naters hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1994
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Hotel Alex offers 47 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. LED televisions come with premium digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Stockalperhof

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Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 per person

Things to do

  • Full-service spa
  • Golf driving range
  • Piano
  • Playground
  • Shopping
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 18.00 per person
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alex Hotel Naters
Alex Naters
Hotel Alex Naters
Hotel Alex Hotel
Hotel Alex Naters
Hotel Alex Hotel Naters

Frequently asked questions

How close is Hotel Alex to the airport?

Hotel Alex is 131.6 mi (136-min drive) away from the Geneva International Airport (GVA) airport, the closest popular airport to the property.

Does Hotel Alex have an airport shuttle?

Airport shuttle services are not available at Hotel Alex.

Does Hotel Alex offer free breakfast?

Free breakfast isn’t provided at Hotel Alex, but buffet breakfast is offered for a fee of CHF 18.00 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel Alex?

No, there is no casino at this hotel.

What time is check-in at Hotel Alex?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Alex?

This hotel offers free self parking.

Does Hotel Alex have a pool?

Hotel Alex does not have a pool.

Does Hotel Alex have a spa?

Yes, this hotel has a spa.

How close is Hotel Alex to downtown Naters?

Hotel Alex is 0.2 mi away from Naters.

Hotel Alex Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 81 reviews
Rating 8 - Good. 45 out of 81 reviews
Rating 6 - Okay. 8 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mrs C

Liked: Staff & service
No teaspoons in room or regular tea and milk.
Stayed 1 night in Jun 2025

6/10 Okay

Deb

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I found this property average from a location, general amenities and hotel staff perspective. The reception staff were not helpful nor courteous. I inquired about the “spa” and use of it was dismissed as too complicated. I booked this property specifically because of the pool and other spa amenities. In my seven nights, I wasn’t able to use it once. Makes me wonder if it’s even operational. On the other hand, the restaurant staff were very pleasant and I enjoyed the buffet breakfast. The location is not in Brig and a 25 minute walk into town. The walk is along a pathway, which can be quite pleasant. Thank you
Stayed 7 nights in Jun 2025

6/10 Okay

Urs

Disliked: Property conditions & facilities, room comfort

Alex Hotel - quite OK for a short stopover

Our first impression of this hotel was not so good... a hotel built in the 1990s with a somewhat strange layout and in need of modernization. It’s definitely not a 4-* hotel. However, first impressions can be wrong. The spa in a separate building was quite amazing and the best after a day of skiing or hiking. Dinner on the top floor was very good and staff was very attentive. Not our first choice for a holiday but for a stopover this hotel was quite OK.
Stayed 1 night in Apr 2021

4/10 Poor

Mizeet, Victoria BC

Disliked: Cleanliness, property conditions & facilities
I feel terrible writing this but feel like I should, this hotel was so bad that we left and forfeited our entire night's stay because we couldn't stay here. It is extremely dated and in the middle of nowhere. The room was hot and stuff with a tiny bathroom. We just felt very ill at ease there and I think we were the only people in the hotel because I didn't see another soul and we were the only car in the lot. The staff were very kind and there is lots of free parking but that is the only positive I could come up with.
Stayed 1 night in Jul 2018

8/10 Good

Robie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Walker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stark but friendly

We stopped over on our train trip to Geneva and enjoyed the Glacier Train that passes through town. The hotel was very clean, no carpet, modern bath, a small balcony, free internet in lobby, very nice breakfast included in the low rate. The sauna is an additional charge. The hotel paid for our taxi fare both ways to the train station. The hotel was almost too Swiss with a very plain central stairway that echoed from the lack of warm details. Also, it is in town, something that surprised us based on the photo. A very good overall value, and we would stay again.

8/10 Good

Leila

Liked: Cleanliness, staff & service, property conditions & facilities

Fair Value

The decor was a 1990's version of modern- cute if you like a minimalist and slightly zany esthetic. The mattress was extremely thin and generally small by US standards, but every hotel we stayed at in Switzerland had a version of the same thing. Free parking was great and it was fairly easy to make our way over to the train to Zermatt from here.

10/10 Excellent

Stéphane

Stayed 2 nights in May 2025

8/10 Good

Cedric

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias por recibirnos
Stayed 1 night in Apr 2025

10/10 Excellent

Alilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alilou

Stayed 4 nights in Jan 2025

10/10 Excellent

Alilou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes und sauberes Hotel.

Sehr gut.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ivo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alilou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alilou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Boris Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

War für 1 Nacht im Alex. Geniales SPA tolles Frühstück Buffet.... Bushaltestelle direkt vor dem Haus
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein praktisches Hotel ohne viel Flair und Schnörkel
Stayed 1 night in Jun 2024

8/10 Good

Cyrill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Guillaume

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alilou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensationell inklusive Wellness SPA

1A.
Stayed 1 night in May 2024

10/10 Excellent

Alilou

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Miguel

Bien