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Puma House - Hostel

2.0 star property
Enjoy the free WiFi at this adults-only Natales hostel

Choose dates to view prices

Puma House - Hostel

Photo gallery for Puma House - Hostel

Exterior
Property entrance
Free WiFi, bed sheets
Hair dryer, towels
Cuadruple Mix Room | Free WiFi, bed sheets

Overview of Puma House - Hostel

Reviews
9.6

Exceptional

Popular amenities

  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Miraflores 742, Natales, Magallanes y la Antartica chilena, 6160854
  • Popular LocationPlaza de Armas10 min walk
  • Popular LocationPuerto Natales Casino14 min walk
  • Popular LocationCostanera20 min walk

Room options

View all photos for Cuadruple Mix Room

Cuadruple Mix Room | Room amenity

Cuadruple Mix Room

  • 129 sq ft
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Sextuple Mix Room

Sextuple Mix Room | Room amenity

Sextuple Mix Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room, private bathroom

Free WiFi, bed sheets

Standard double room, private bathroom

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Hostal Galvarino Puerto Natales
Breakfast included
Free WiFi
Laundry
Housekeeping
4.3 out of 5, Excellent, (11)
The price is $61
per night
$61 total
includes taxes & fees
May 20 - May 21
Hostal Galvarino Puerto Natales

About the neighborhood

Puerto Natales

Close to the boardwalk/promenade.Your stay at this Natales hostel places you within a 10-minute walk of Lago Nordenskjold and Última Esperanza Fjord. Also, Plaza de Armas is within half a mile (1 km) and History Museum is within 2 miles (3 km).
View more Hostels in Puerto NatalesOpens in a new window

What's nearby

  • Lago Nordenskjold - 9 min walk
  • Plaza de Armas - 10 min walk
  • Puerto Natales Casino - 14 min walk
  • Costanera - 20 min walk
  • Mirador Cerro Dorotea - 3 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • La Picada de Carlitos - 8 min walk
  • Wild Hostel - 10 min walk
  • El Marítimo Restaurant - 9 min walk
  • Vinnhaus - 10 min walk
  • El Brisket - 10 min walk

About this property

Puma House - Hostel

Enjoy the free WiFi at this adults-only Natales hostel
As a guest of Puma House - Hostel, you'll find tour/ticket assistance, a garden, and a television in a common area. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Natales hostel is smoke free.

  • 1 building
  • 1 floor
  • 4 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Television in lobby
  • No smoking on site
Puma House - Hostel offers 4 accommodations with hair dryers. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Shared kitchen access

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 12

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 19 percent for credit card payments
The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 350 per vehicle (roundtrip)
  • Credit card charges are subject to a surcharge of 19 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Puma House Hostel Natales
Puma House Hostel
Puma House Natales
Puma House Puerto Natales
Puma House
Puma House - Hostel Natales
Puma House - Hostel Hostel/Backpacker accommodation
Puma House - Hostel Hostel/Backpacker accommodation Natales

Frequently asked questions

How close is Puma House - Hostel to the airport?

Puma House - Hostel is 6.2 mi (22-min drive) away from the Puerto Natales (PNT-Teniente J. Gallardo) airport, the closest popular airport to the property.

Does Puma House - Hostel have an airport shuttle?

Puma House - Hostel offers an airport shuttle 24 hours a day, on request, for a charge of USD 350 per vehicle, roundtrip.

Does Puma House - Hostel offer free breakfast?

Puma House - Hostel does not offer free breakfast.

Is there a casino at Puma House - Hostel?

No, there is no casino at this hostel, but Puerto Natales Casino (14-min walk) is nearby.

What time is check-in at Puma House - Hostel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

Is there free parking at Puma House - Hostel?

This hostel offers free self parking.

Does Puma House - Hostel have a pool?

Puma House - Hostel does not have a pool.

Does Puma House - Hostel have a spa?

There are no spa services available at this hostel.

How close is Puma House - Hostel to downtown Natales?

Puma House - Hostel is 0.1 mi away from Puerto Natales.

Puma House - Hostel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 19 out of 25 reviews" "
Rating 8 - Good. 5 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
El hostel es perfecto por donde sea que se lo mira. La limpieza es excelente, la cocina es amplia, cómoda, tiene todos los utensilios. El baño cuenta con secador de cabello y las duchas tienen espacio para vestirse. La ubicación es ideal porque está cerca de la terminal de buses. En el hostel cuidan todos los detalles, hasta la decoración es muy bonita. También, cuentan con el servicio de alquiler de equipamiento y asesoran muy bien a los pasajeros en relación con las excursiones y los trekking. La atención es de maravillas. Hospedarse aquí es la mejor elección!!!
Stayed 6 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel!
I had a great time at Puma House. Juan, the owner, is a great host and gave lots of good advice for Torres del Paine. The place is clean, well-equipped, and in a good location. I highly recommend!
Stayed 4 nights in Dec 2023

10/10 Excellent

Chloe

Liked: Amenities, property conditions & facilities
I would highly recommend this for your stay. It felt like I was a part of the community as soon as my stay began. The workers are super helpful and friendly. Beds were comfortable and rooms were clean! :)
Stayed 4 nights in Oct 2023

10/10 Excellent

Esther

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay - a must if you are in natales
We loved it here!!! Such an amazing time - the place is great and the host is lovely, even if he took a second to understand my accent - we would recommend anyone to go!
Stayed 6 nights in May 2023

10/10 Excellent

Tom

Liked: Staff & service, property conditions & facilities
Juan and Héctor are the best hosts!! I can’t recommend Puma House high enough. The friendly atmosphere they create rubs off on the guests. Such and enjoyable time besides a good nights sleep. You will not be disappointed!! Stay with them!!
Stayed 4 nights in Feb 2023

6/10 Okay

Robert

Stayed 2 nights in Jan 2023

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. They keep the rooms and bathrooms clean at least once a day. They have fully functional kitchen. They also have lockers with the bed units for storage. I kept my luggage safely for 5 nights. And stayed there for 2 additional nights with full comfort.
Stayed 6 nights in Nov 2022

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan and Hector were very friendly and helpful. The property is well maintained and they offer rental gear for people traveling around Patagonia. The only issue we experienced were noisy guests past the quiet hours. Without any of the hosts staying on the premises it forces the other guests to ask people to quiet down but makes things difficult if they do not share the same language. Otherwise, I would happily recommend Puma House to my friends!
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness
I was very impressed by the cleanliness, greeting and helpfulness of the staff. Juan was very attentive and kind. I would recommend it there and would have loved to stay for more than a night!!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, lovely facilities, and they let us store our bags for 5 days while we did the W trek. Thank you Puma House!
Stayed 1 night in Jan 2020