Close to airport.Within 3 miles (5 km) of this Natales hotel, you'll find Última Esperanza Fjord and Costanera. Cueva del Milodon and Mirador Cerro Dorotea are also within 3 miles (5 km).
What's nearby
Costanera - 5 min drive
Mirador Cerro Dorotea - 5 min drive
Puerto Natales Casino - 6 min drive
Plaza de Armas - 6 min drive
History Museum - 6 min drive
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive
Restaurants
Restaurante Bahía Mansa - 7 min drive
Asador Patagónico - 6 min drive
Pizzeria Mesita Grande - 6 min drive
Cafe Artimaña - 6 min drive
Baguales Brewery + Restaurant - 7 min drive
About this property
Hotel HD Natales
Enjoy the free WiFi at this 3-star Natales hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square meters) and includes conference space. An area shuttle within 4.5 km and a roundtrip airport shuttle are available for a fee. A library, a terrace, and barbecue grills are also featured at Hotel HD Natales.
This 3-star Natales hotel is smoke free.
1 building
41 guestrooms or units
3 levels
108 sq ft of conference space
10 sq m of conference space
Conference space
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Library
Terrace
Garden
BBQ grill(s)
Newspapers in lobby (free)
Television in lobby
No smoking on site
Bar or lounge
Dining venue
Hotel HD Natales offers 41 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Languages
English, Spanish
Property amenities
Family friendly
Laundry facilities
Playground
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Area shuttle (surcharge) up to 4.5 km
Food and drink
A bar/lounge
A restaurant
Things to do
Bicycle rentals
Hiking/biking trails
Library
Playground
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
More
Heating (climate-controlled)
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
We should mention
Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hotel Cisne Cuello Negro Puerto Natales
Hotel Cisne Cuello Negro
Cisne Cuello Negro Puerto Natales
Cisne Cuello Negro
Hotel HD Natales Puerto Natales
HD Natales Puerto Natales
HD Natales
Hotel Cisne de Cuello Negro
Hotel HD Natales Hotel
Hotel HD Natales Natales
Hotel HD Natales Hotel Natales
Frequently asked questions
How close is Hotel HD Natales to the airport?
Hotel HD Natales is 3.2 mi (6-min drive) away from the Puerto Natales (PNT-Teniente J. Gallardo) airport, the closest popular airport to the property.
Does Hotel HD Natales have an airport shuttle?
Hotel HD Natales offers an airport shuttle.
Does Hotel HD Natales offer free breakfast?
Hotel HD Natales does not offer free breakfast.
Is there a casino at Hotel HD Natales?
No, there is no casino at this hotel, but Puerto Natales Casino (6-min drive) is nearby.
What time is check-in at Hotel HD Natales?
Check-in start time: 3:00 PM; Check-in end time: midnight.
Is there free parking at Hotel HD Natales?
Free parking is not available at this hotel.
Does Hotel HD Natales have a pool?
Hotel HD Natales does not have a pool.
Does Hotel HD Natales have a restaurant?
Yes, there is a restaurant on site.
Does Hotel HD Natales have a spa?
There are no spa services available at this hotel.
How close is Hotel HD Natales to downtown Natales?
Hotel HD Natales is 3.2 mi away from Puerto Natales.
Hotel HD Natales Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 11 out of 46 reviews" "
10 - Excellent
11
Rating 8 - Good. 24 out of 46 reviews" "
8 - Good
24
Rating 6 - Okay. 10 out of 46 reviews" "
6 - Okay
10
Rating 4 - Poor. 1 out of 46 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 46 reviews" "
2 - Terrible
0
8.2/10
Cleanliness
9.0/10
Staff & service
6.4/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Bonnie
Jan 25, 2024
Liked: Cleanliness, staff & service, room comfort
Quaint hotel with wonderful staff
The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.
The staff is very kind
Dinner was ok
It is far from downtown
Raquel
Stayed 1 night in Feb 2019
6/10 Okay
Raquel
Traveled with group, Traveled with partner
Feb 24, 2019
Liked: Staff & service
The kindnes of all fue staff!
Although the location is not the best, it is easy to take a cab downtown
It is very interesting to visit the hotel and museum located walking distance
This was a great experience, above all the most and more outstanding was the people working in the Hotel. They were excellent, caring and they treat me like a family.
I was greatly impressed by the food service as well, great breakfast and when I arrived late from my tours they were always willing to serve me a hot meal even after hours as there are not many options to eat out in that area.
They help me in giving me directions how to get around as I never been there before.
I travel alone and all the help the gave me it was great to make my trip more enjoyable and less stressful.
Thanks for everything !!
We were given an upgraded corner room at check in. We had to leave after a few hours due to Aerolenias Argentinas strike so we did not stay over night. The hotel seemed peacefull and clean and the lady assisting us was fantastic.
bruce
Stayed 1 night in Nov 2018
8/10 Good
Verified traveler
Nov 24, 2018
Liked: Cleanliness, staff & service
Great location to stop before going to the Torres del Paine, also can be used for daily trip (1.5 hrs). Staff was awesome and recommended local trekking to Lake Sophie to warm up.
Verified traveler
Stayed 2 nights in Nov 2018
8/10 Good
Alan, California
Jan 8, 2018
Liked: Staff & service, room comfort
Decent base in Puerto Natales
Hotel is located in a quiet area somewhat outside the main town but reasonably close by off the main Route 9. Rooms and facilities are adequate though a bit dated. Nice buffet breakfast provided in the morning. The staff was very friendly and helpful.