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Hotel Costaustralis

3.5 star property
3.5-star hotel perfect for exploring Natales

Choose dates to view prices

Photo gallery for Hotel Costaustralis

Front of property
Property video
Interior
Suite | Premium bedding, down comforters, in-room safe, laptop workspace
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Pedro Montt 262, Natales, Magallanes, 6160000
  • Place, Costanera
    ‪3 min walk‬
  • Place, Puerto Natales Casino
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪12 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Twin Room, Sea View

9.2 out of 10
Wonderful
(31 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Double Room, Sea View

9.0 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, in-room safe, laptop workspace

Standard Single Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, laptop workspace

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down comforters, in-room safe, laptop workspace

Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, laptop workspace

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room Standard

Premium bedding, down comforters, in-room safe, laptop workspace

Twin Room Standard

  • 247 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Superior with Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Double Room Superior with Sea View

  • Sea view
  • 269 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Superior with Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Triple Room Superior with Sea View

  • Sea view
  • 365 sq ft
  • Sleeps 3
  • Free WiFi

About the neighborhood

Puerto Natales

Heart of Natales.Your stay at this hotel will put you steps from Costanera and a 5-minute walk from Última Esperanza Fjord. History Museum and Puerto Natales Casino are also within half a mile (1 km).

What's nearby

  • Costanera - 3 min walk - 0.2 miles
  • History Museum - 4 min walk - 0.3 miles
  • Puerto Natales Casino - 8 min walk - 0.4 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Cueva del Milodon - 12 min walk - 0.7 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 19 min drive

Restaurants

  • ‪Santolla - ‬6 min walk
  • ‪Baguales Brewery & Restaurant - ‬7 min walk
  • ‪La Terraza - ‬6 min walk
  • ‪La Tapera - ‬5 min walk
  • ‪Restaurant Última Esperanza - ‬6 min walk

About this property

Hotel Costaustralis

3.5-star hotel perfect for exploring Natales
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Costaustralis.

This 3.5-star Natales hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Built in 1994
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Costaustralis offers 110 accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 337 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Costaustralis

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

How close is Hotel Costaustralis to the airport?

Hotel Costaustralis is 5.6 mi (19-min drive) away from the Puerto Natales (PNT-Teniente J. Gallardo) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Costaustralis?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Costaustralis on Jun 7, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Costaustralis have an airport shuttle?

Hotel Costaustralis offers an airport shuttle.

Does Hotel Costaustralis offer free breakfast?

Hotel Costaustralis offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Costaustralis?

No, there is no casino at this hotel, but Puerto Natales Casino (5-min walk) is nearby.

What time is check-in at Hotel Costaustralis?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Costaustralis?

Free parking is not available at this hotel.

Does Hotel Costaustralis have a pool?

Hotel Costaustralis does not have a pool.

Does Hotel Costaustralis have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Costaustralis have a spa?

There are no spa services available at this hotel.

How close is Hotel Costaustralis to downtown Natales?

Hotel Costaustralis is 0.7 mi away from Puerto Natales.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 549 reviews
Rating 8 - Good. 146 out of 549 reviews
Rating 6 - Okay. 40 out of 549 reviews
Rating 4 - Poor. 17 out of 549 reviews
Rating 2 - Terrible. 24 out of 549 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful view, great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yuriy

Very happy about this hotel. From staff to location to rooms everything was top.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
We had a wonderful view of the fjord and the mountains. The staff were great. Rooms were clean. Beds were comfortable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is generally pretty good. Great breakfast and great lobby with nice view. Room was a bit small and didn’t have a fridge or anything to prepare a hot beverage which was a bit disappointing. Parking on premise is very limited. Otherwise all was good.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness
The rooms have no sound barriers. You can hear every vehicle that passes in front of the hotel and everyone walking down the hall. The key cards on worked once and then we had to keep going to the font desk to have them reactivated. The ocean view was spectacular!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elena Ilieva

Liked: Cleanliness, staff & service, amenities
A perfect stay at a perfect hotel! Great location, staff, facilities. The breakfast was more than wonderful. We are happy to have stayed there.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Heidi

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good not great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lavina

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Ferial

Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful view
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

JENNY

Liked: Cleanliness
This hotel is pricey. Even the basic rooms without bay view cost over $225. The view from the rooms facing the bay and the mountains is beautiful! Of course, they are more expensive.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hong Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with great scenery. Helpful and nice staff.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

john

Disliked: Amenities, property conditions & facilities
Average and edible but nothing special.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the water from every room.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place to stay
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel - wonderful staff - amazing view
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Good breakfast.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Laura

Liked: Property conditions & facilities
Terrible service food awful and over priced for the taste
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Alexander

I booked this hotel for my husband and son . I expected them to have a beautiful view to the lake. It is an expensive room but the view is to the garbage outside. I am disappointed because I booked the same hotel when they are on their way back from their hike.
Stayed 1 night in Dec 2025
Verified

8/10 Good

paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly and helpful staff. Could have used a coffee machine and fridge in room and maybe one English channel, even CNN Staff helped me with arranging a tour! Decent number that sooke english
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aumpika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2024