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Best Western Patagonia

3.5 star property
Enjoy 2 hot tubs at this 3.5-star Natales hotel

Choose dates to view prices

Photo gallery for Best Western Patagonia

Relax in a hot tub on a deck overlooking a serene landscape with a body of water and distant mountains.
Relax in this stylish living room with a breathtaking view of the water and distant landscape.
Step up to a unique retreat with a wooden staircase, surrounded by vintage mirrors and eclectic decor.
Situated on a grassy area, this building features large windows and a welcoming entrance.
Relax in this spacious living room with a stunning view of the coastal landscape and mountains beyond. Enjoy a drink from the bar area, featuring a refrigerator stocked with refreshments.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

Map
Huerto 282 Lote 11 Ruta 9, Natales, Magallanes y Antartica Chilena, 6161278
  • Costanera
    ‪3 min drive‬
  • Puerto Natales Casino
    ‪3 min drive‬
  • Plaza de Armas
    ‪3 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Standard Room, 2 Twin Beds, Non Smoking, Ocean View | View from room

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Ocean View

Standard Room, 3 Twin Beds, Non Smoking, Ocean View | View from room

Standard Room, 3 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Puerto Natales

Close to the boardwalk/promenade.You'll be within half a mile (1 km) of Última Esperanza Fjord and 2 miles (3 km) of Costanera with a stay here. Cueva del Milodon and Mirador Cerro Dorotea are also within 2 miles (3 km).

What's nearby

  • Mirador Cerro Dorotea - 2 min drive - 1.3 miles
  • Costanera - 3 min drive - 1.5 miles
  • Cueva del Milodon - 3 min drive - 1.7 miles
  • Puerto Natales Casino - 3 min drive - 2.0 miles
  • Plaza de Armas - 3 min drive - 2.0 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 17 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬5 min drive
  • ‪Asador Patagónico - ‬5 min drive
  • ‪Pizzeria Napoli - ‬4 min drive
  • ‪Cafe Kau - ‬4 min drive
  • ‪El Brisket - ‬4 min drive

About this property

Best Western Patagonia

Enjoy 2 hot tubs at this 3.5-star Natales hotel
Best Western Patagonia offers its guests 2 hot tubs and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

The business-friendly Best Western Patagonia also features tour/ticket assistance, a garden, and coffee/tea in a common area. Free self parking is available.

This 3.5-star Natales hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Patagonia offers 34 accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Overlooking the water, this building features large windows and a spacious balcony.

Weskar Patagonian Lodge

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 267 reviews
Weskar Patagonian Lodge

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 hot tubs
  • Ecotours
  • Hiking/biking trails
  • Sauna
  • Spelunking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 1 2025 to September 15 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Sauna
  • Hot tub
The property is closed during June, July, and August.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Patagonia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Hot tub fee: CLP 40000 per accommodation, per night
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Laundry fee: CLP 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Best Western Patagonia to the airport?

Best Western Patagonia is 4 mi (17-min drive) away from the Puerto Natales (PNT-Teniente J. Gallardo) airport, the closest popular airport to the property.

Does Best Western Patagonia have an airport shuttle?

Airport shuttle services are not available at Best Western Patagonia.

Does Best Western Patagonia offer free breakfast?

Best Western Patagonia offers free buffet breakfast every day from 5:30 AM to 10:00 AM.

Is there a casino at Best Western Patagonia?

No, there is no casino at this hotel, but Puerto Natales Casino (4-min drive) is nearby.

What time is check-in at Best Western Patagonia?

Check-in begins at 3:00 PM.

Is there free parking at Best Western Patagonia?

This hotel offers free self parking.

Does Best Western Patagonia have a pool?

Best Western Patagonia does not have a pool.

Does Best Western Patagonia have a restaurant?

Yes, there is a restaurant on site. The dining venue will be unavailable from May 1 2025 to September 15 2025 (dates subject to change).

Does Best Western Patagonia have a spa?

There are no spa services available at this hotel.

How close is Best Western Patagonia to downtown Natales?

Best Western Patagonia is 2 mi away from Puerto Natales.

Best Western Patagonia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 5 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and perfect for commuting to Torres del Paine!
Stayed 3 nights in Apr 2025

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Xiaohong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!
Stayed 2 nights in Mar 2025

6/10 Okay

HANNAH, CROYDON

Traveled with partner
Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.
Stayed 1 night in Mar 2025

10/10 Excellent

Cory Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Curtis

Stayed 1 night in Jan 2025

10/10 Excellent

Daryl L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. Restaurant was very good. Only small critique was neighboring property was trashy. Best Western property was well maintained.
Stayed 1 night in Jan 2025

10/10 Excellent

Sassan

Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and the bed was very comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

Lama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Restaurant is good. The driveway from the main road to the hotel is gravel and frankly atrocious. Cab drivers hated it.
Stayed 1 night in Dec 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth Marie

Traveled with family
Liked: Amenities
Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with amazing staff

Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel just outside Puerto Natales

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!
Stayed 1 night in Nov 2024

8/10 Good

Sadik, Sao Mamede de Infesta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with excellent view to the lake and reasonable parking (unpaved road), closed to Ruta 9. Staff were very friendly. Public areas were ample and well kept. Would give 5*, but in my room there was no hot water in the shower...
Stayed 2 nights in Oct 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Stayed 1 night in Mar 2024