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The Concord Hotel And Suites

4.5 star property
4.5-star luxury hotel in Parklands

Choose dates to view prices

Photo gallery for The Concord Hotel And Suites

Aerial view
Interior entrance
Indoor pool, sun loungers
Restaurant
Basic Penthouse | Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
31, Wangapala Road, Nairobi, 49434
  • Place, Diamond Plaza II
    ‪10 min walk‬
  • Place, The Aga Khan University Hospital
    ‪18 min walk‬
  • Place, Sarit Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Penthouse

Basic Penthouse | Private kitchenette | Coffee/tea maker

Basic Penthouse

  • City view
  • 1194 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • City view
  • 720 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Nairobi

Parklands stay.With a stay at this Parklands hotel, you'll be within half a mile (1 km) of Diamond Plaza II and 2 miles (3 km) of The Aga Khan University Hospital. Oshwal Religious Centre and Aga Khan University Nairobi are also within 2 miles (3 km).

What's nearby

  • Diamond Plaza II - 10 min walk - 0.6 miles
  • The Aga Khan University Hospital - 18 min walk - 1.0 mile
  • Westgate Shopping Mall - 20 min walk - 1.1 miles
  • Karura Forest - 2 min drive - 1.0 mile
  • Sarit Centre - 3 min drive - 1.2 miles

Getting around

  • Syokimau Station - 35 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 36 min drive

Restaurants

  • ‪Parklands 2nd Avenue - ‬16 min walk
  • ‪Red Ginger - ‬14 min walk
  • ‪Gita Foods - ‬15 min walk
  • ‪Hashmi’s Bbq - ‬8 min walk
  • ‪Maru Bhajias - ‬7 min walk

About this property

The Concord Hotel And Suites

4.5-star luxury hotel in Parklands
The Concord Hotel And Suites offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A hot tub, a sauna, and spa services are also featured at the luxury The Concord Hotel And Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

  • 86 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Concord Hotel And Suites offers 86 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has couples treatment room(s). Services include massages.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LED TV with satellite channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

Frequently asked questions

How close is The Concord Hotel And Suites to the airport?

The Concord Hotel And Suites is 6.1 mi (24-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at The Concord Hotel And Suites?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at The Concord Hotel And Suites on Jun 3, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Concord Hotel And Suites have an airport shuttle?

The Concord Hotel And Suites offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 30.00 per vehicle, one way.

Does The Concord Hotel And Suites offer free breakfast?

Free breakfast isn’t provided at The Concord Hotel And Suites, but buffet breakfast is offered for a fee of USD 15 for adults and USD 10 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at The Concord Hotel And Suites?

No, there is no casino at this hotel, but Lucky 8 Casino (10-min drive) is nearby.

What time is check-in at The Concord Hotel And Suites?

Check-in begins at noon. Early check-in costs USD 50 (subject to availability).

Is there free parking at The Concord Hotel And Suites?

This hotel offers free self parking and valet parking.

Does The Concord Hotel And Suites have a pool?

The Concord Hotel And Suites features an indoor pool.

Does The Concord Hotel And Suites have a restaurant?

Yes, there is a restaurant on site.

Does The Concord Hotel And Suites have a spa?

This hotel has a spa, which features massages.

How close is The Concord Hotel And Suites to downtown Nairobi?

The Concord Hotel And Suites is 2.7 mi away from Nairobi.

The Concord Hotel And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 116 out of 248 reviews
Rating 8 - Good. 78 out of 248 reviews
Rating 6 - Okay. 27 out of 248 reviews
Rating 4 - Poor. 15 out of 248 reviews
Rating 2 - Terrible. 12 out of 248 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alireza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was good only water pressure and the temperature were bad . Be aware it’s right beside slums
Stayed 1 night in Feb 2026

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, amenities
Staff most helpful. Found cigarette smoke from other rooms entering ours thru the air circulation system.
Stayed 3 nights in Feb 2026

6/10 Okay

Yuri

Liked: Amenities
Disliked: Property conditions & facilities
People were very kind and nice, I'd like to really emphasize that. Generally speaking, Kenyan people were just very professional and kind to me. I was disappointed because I was moved to twice to different rooms because of their condition. The biggest disappointment was the quality of bath water. I specifically chose this hotel because they had a nice tub... on my third room. But then the water was brown. I wasn't going to get sick. I would have chosen other 5-star hotel. And that's the thing... I don't think it's fair for them to claim the hotel as a 5-star. Breakfast was good enough, but again, water dispenser is brown... I didn't complain about the brown bath water because I knew they couldn't do anything about it over night. Cleaning people can also do a better job. I finally got a normal looking bathrobes in my third room, but the first room didn't have any, second room had a robe ripped... they did leave me more than enough water bottles everyday and again, all of them were very pleasant. I think they need a major renovation.
Stayed 5 nights in Feb 2026

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, amenities
Staff by a mile. Such friendly, courteous, willing to please and friendly staff. Pleasant ambiance in the hotel. Great location. Good value.
Stayed 4 nights in Jan 2026

10/10 Excellent

Zahir

Stayed 1 night in Jan 2026

8/10 Good

Habib

Yes the staff were good
Stayed 3 nights in Jan 2026

8/10 Good

Bernard

Stayed 2 nights in Dec 2025

8/10 Good

Bernard

Stayed 3 nights in Dec 2025

10/10 Excellent

Julius, Toronto

Stayed 1 night in Nov 2025

8/10 Good

Mercy

Liked: Cleanliness, property conditions & facilities
Enjoyed my reception, clean. I had an issue with power which was fixed fast.
Stayed 1 night in Nov 2025

10/10 Excellent

Sheinoor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and very polite. Room was spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Nitesh, Mumbai

Stayed 3 nights in Nov 2025

10/10 Excellent

Kaminieli

Liked: Cleanliness, amenities, property conditions & facilities
Yes the service was way beyond expectations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over from arriving in Kenya late before heading out of the city following morning. Room clean, everything needed & comfy bed
Stayed 1 night in Oct 2025

10/10 Excellent

Esther Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good the staffs are nice and the room is very clean and spacious
Stayed 3 nights in Oct 2025

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very friendly staff and services. Great and a wide selection of food available. Rooms are very well maintained.
Stayed 2 nights in Sep 2025

6/10 Okay

Harjeet

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Kenyan Experience

Wonderful staff and extremely helpful. Nothing was too much of an effort. I believe the team makes this place a wonderful one to stay. There advice on safety outside the hotel was useful as we have returned to our birth place after 50 years.
Stayed 6 nights in Aug 2025

2/10 Terrible

Lakshmi

Disliked: Staff & service
The hotel did not have internet on the August 12 from the time I checked in at 7.30 till next day morning. The receiptionist did not alert during check in that there is no internet. When asked after checkin at about 8 pm, she mentioned that it will be back in 20-30 minutes, i kept following up again at 9.00 pm and at 9.30. It was same answer ... will be back shortly. Finally at 11.30 I was told it is not going to be back. I wish they were honest about it upon checkin so I could have booked my stay at another hotel. I was not able to access emails or do any work without internet. I will not stay at this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

zaheda

Stayed 5 nights in Jun 2025

10/10 Excellent

Nolan

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

zaheda

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good friendly staff

People were very friendly and helpful in every way.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alnoor

Traveled with family
Amazing
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2025