Novotel Nairobi Westlands
5.0 star property
Family-friendly 5-star hotel near Sarit Centre
Choose dates to view prices
Photo gallery for Novotel Nairobi Westlands
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
- Pool
- Bar
- Pet friendly
- Spa
Explore the area
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600
- Westgate Shopping MallPlace, Westgate Shopping Mall3 min walk
- Sarit CentrePlace, Sarit Centre5 min walk
- Oshwal Religious CentrePlace, Oshwal Religious Centre10 min walk
- Nairobi (NBO-Jomo Kenyatta Intl.)Airport, Nairobi (NBO-Jomo Kenyatta Intl.)23 min drive
Room options
View all photos for Deluxe Suite, 1 Bedroom (King bed)
Deluxe Suite, 1 Bedroom (King bed)
- 807 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
View all photos for Executive Room, 1 King Bed
Executive Room, 1 King Bed
- 441 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Executive Suite, 1 Bedroom (King bed)
Executive Suite, 1 Bedroom (King bed)
- 678 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
View all photos for Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)
Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)
- 3 bedrooms
- Sleeps 8
- 2 King Beds, 1 Twin Bed and 1 Large Twin Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
- Sleeps 4
- 1 King Bed
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Sleeps 4
- 2 Twin Beds
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About the neighborhood
Nairobi
Spring Valley stay.A stay at this Spring Valley hotel places you within half a mile (1 km) of Sarit Centre and 3 miles (5 km) of The Aga Khan University Hospital. Kenyatta International Convention Centre and Village Market are also within 6 miles (10 km).
What's nearby
- Westgate Shopping Mall - 3 min walk - 0.2 miles
- Sarit Centre - 5 min walk - 0.3 miles
- Oshwal Religious Centre - 10 min walk - 0.6 miles
- UNHCR Kenya - 12 min walk - 0.6 miles
- Karura Forest - 4 min drive - 1.9 miles
Getting around
- Syokimau Station - 31 min drive
- Nairobi (WIL-Wilson) - 21 min drive
Restaurants
- Barista & Co. Specialty Coffee (Sarit) - 7 min walk
- Sacred Mill Coffee Roasters - 6 min walk
- Artcaffe - 4 min walk
- Fonda's Taqueria Westlands - 6 min walk
- Spring Valley Café - 4 min walk
About this property
Novotel Nairobi Westlands
Family-friendly 5-star hotel near Sarit Centre
Novotel Nairobi Westlands offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.
Event space at this hotel measures 1755 square feet (163 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury Novotel Nairobi Westlands. Valet parking is free.
This 5-star Nairobi hotel is smoke free.
- 1 building
- 347 guestrooms or units
- 10 levels
- 2 bars or lounges
- Meeting rooms
- 1755 sq ft of conference space
- 163 sq m of conference space
- Built in 2024
- Kid's club (free)
- Terrace on the roof
- Poolside lounge chairs
- Umbrellas for the pool
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Concierge
- Garden
- Beauty salon
- Bellhop
- No smoking on site
- Lockers available
- Coffee shop
- Bar by the pool
- Dining venue
Novotel Nairobi Westlands offers 347 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
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Property amenities
Family friendly
- Children's games
- Free children's club
- In-room crib
- Outdoor pool
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured valet parking on site
Food and drink
- Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
- 2 bars/lounges
- A coffee shop/cafe
- A poolside bar
- A restaurant
- Couples/private dining
Things to do
- 24-hour gym
- Free children's club
- Full-service spa
- Outdoor pool
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Hardwood flooring in public areas
- Magnifying mirror
- No elevator
- Smooth flooring in public areas
- Smooth flooring in room
- Stair-free path to entrance
- Thin carpet in public areas
- Thin carpet in room
- Tile flooring in public areas
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
- Wheelchairs on site
Room amenities
Entertainment
- 32-inch smart TV with premium satellite channels
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Hypo-allergenic bedding
- Pillowtop mattress
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Meal delivery service
- Minibar
More
- Air conditioning
- Connecting rooms available
- Desk
- Desk chair
- Electrical adapters
- Iron/ironing board
- Laptop workspace
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 20
- Only dogs and cats are allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for USD 30.0 per night.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately USD 30 for adults and USD 15 for children
- Pet fee: USD 20 per pet, per night plus USD 20 one-time cleaning fee
- Rollaway bed fee: USD 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
We should mention
- Pool access available from 6:00 AM to 7:00 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Children stay free in the same room as the parent or guardian when using existing bedding.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI
Frequently asked questions
How close is Novotel Nairobi Westlands to the airport?
Novotel Nairobi Westlands is 5.5 mi (21-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.
How much does it cost to stay at Novotel Nairobi Westlands?
As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Novotel Nairobi Westlands on Nov 21, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Nairobi Westlands have an airport shuttle?
Airport shuttle services are not available at Novotel Nairobi Westlands.
Does Novotel Nairobi Westlands offer free breakfast?
Free breakfast isn’t provided at Novotel Nairobi Westlands, but full breakfast is offered for a fee of USD 30 for adults and USD 15 for children. It's available every day from 6:30 AM to 10:30 AM.
Is there a casino at Novotel Nairobi Westlands?
No, there is no casino at this hotel, but Lucky 8 Casino (9-min drive) is nearby.
What time is check-in at Novotel Nairobi Westlands?
Check-in begins at 3:00 PM.
Is there free parking at Novotel Nairobi Westlands?
This hotel offers free valet parking.
Does Novotel Nairobi Westlands have a pool?
Novotel Nairobi Westlands features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 7:00 PM.
Does Novotel Nairobi Westlands have a restaurant?
Novotel Nairobi Westlands is home to Gemma's Kitchen & Bar, which features Italian cuisine and brunch.
Does Novotel Nairobi Westlands have a spa?
This hotel has a spa, which features aromatherapy, body treatments, and Swedish massages.
How close is Novotel Nairobi Westlands to downtown Nairobi?
Novotel Nairobi Westlands is 2.8 mi away from Nairobi.