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Novotel Nairobi Westlands

5.0 star property
Family-friendly 5-star hotel near Sarit Centre

Choose dates to view prices

Photo gallery for Novotel Nairobi Westlands

2 bars/lounges, rooftop bar
Breakfast, lunch, dinner served; Italian cuisine
Lobby
Couples treatment rooms, steam room, body treatments, aromatherapy
1 bedroom, premium bedding, down comforters, pillowtop beds

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Spa
  • Air conditioning

Explore the area

Map
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600
  • Sarit Centre
    ‪7 min walk‬
  • Village Market
    ‪7 min drive‬
  • United Nations Office at Nairobi
    ‪7 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom (King bed)

Deluxe Suite, 1 Bedroom (King bed) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Bedroom (King bed)

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom (King bed)

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nairobi

Spring Valley stay.A stay at this Spring Valley hotel places you within half a mile (1 km) of Sarit Centre and 3 miles (5 km) of The Aga Khan University Hospital. Kenyatta International Convention Centre and Village Market are also within 6 miles (10 km).

What's nearby

  • Sarit Centre - 7 min walk - 0.4 miles
  • The Aga Khan University Hospital - 5 min drive - 2.1 miles
  • Kenyatta International Convention Centre - 6 min drive - 3.3 miles
  • Village Market - 7 min drive - 3.0 miles
  • United Nations Office at Nairobi - 7 min drive - 3.0 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
  • ‪Spring Valley Café - ‬4 min walk
  • ‪The Wine & Bottle - ‬10 min walk
  • ‪Java House - ‬8 min walk
  • ‪NewsCafe Sarit Centre - ‬8 min walk

About this property

Novotel Nairobi Westlands

Family-friendly 5-star hotel near Sarit Centre
Novotel Nairobi Westlands offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1755 square feet (163 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury Novotel Nairobi Westlands. Valet parking is free.

This 5-star Nairobi hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Meeting rooms
  • 1755 sq ft of conference space
  • 163 sq m of conference space
  • Built in 2024
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Beauty salon
  • Bellhop
  • No smoking on site
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Nairobi Westlands offers 347 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Swahili

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Total includes taxes and fees
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Property amenities

Family friendly

  • Children's games
  • Free children's club
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch smart TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 20
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 for adults and USD 15 for children
  • Pet fee: USD 20 per pet, per night plus USD 20 one-time cleaning fee
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI

Frequently asked questions

How close is Novotel Nairobi Westlands to the airport?

Novotel Nairobi Westlands is 5.5 mi (21-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Nairobi Westlands?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Novotel Nairobi Westlands on Aug 15, 2025 start from $108.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Nairobi Westlands have an airport shuttle?

Airport shuttle services are not available at Novotel Nairobi Westlands.

Does Novotel Nairobi Westlands offer free breakfast?

Free breakfast isn’t provided at Novotel Nairobi Westlands, but full breakfast is offered for a fee of USD 30 for adults and USD 15 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Nairobi Westlands?

No, there is no casino at this hotel, but Lucky 8 Casino (9-min drive) is nearby.

What time is check-in at Novotel Nairobi Westlands?

Check-in begins at 3:00 PM.

Is there free parking at Novotel Nairobi Westlands?

This hotel offers free valet parking.

Does Novotel Nairobi Westlands have a pool?

Novotel Nairobi Westlands features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 7:00 PM.

Does Novotel Nairobi Westlands have a restaurant?

Novotel Nairobi Westlands is home to Gemma's Kitchen & Bar, which features Italian cuisine and brunch.

Does Novotel Nairobi Westlands have a spa?

This hotel has a spa, which features Swedish massages, body treatments, and mani/pedis.

How close is Novotel Nairobi Westlands to downtown Nairobi?

Novotel Nairobi Westlands is 2.8 mi away from Nairobi.

Novotel Nairobi Westlands Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 63 out of 74 reviews
Rating 8 - Good. 9 out of 74 reviews
Rating 6 - Okay. 1 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 7 nights in Jun 2025

10/10 Excellent

Balraj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Room was very spacious
Stayed 2 nights in Apr 2025

8/10 Good

AMJAD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo business travelled

Excellent overall, however food was variable in terms of warmth and slow service at times… Other than food and somewhat complex breakfast area… its is a new hotel of the highest standard
Stayed 6 nights in Apr 2025

10/10 Excellent

Medgie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safe and great service
Stayed 6 nights in Mar 2025

10/10 Excellent

Gulf Glass

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 4 nights in Mar 2025

10/10 Excellent

Alvis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

George, KIRKLAND

Stayed 3 nights in Feb 2025

10/10 Excellent

Geraldine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

abdirashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been all over the world through especially Europe and the USA, I can certainly say this is the best hotel that I have even stayed for such a price. As a matter of fact, it is way better in so many aspects than hotels that were triple its price. I would recommend to anyone including my family and friends. What a beautiful, clean and new hotel with all the amenities. 10 out of 10 for sure!!!! Blame me if you get disappointed which you will not !!
Stayed 4 nights in Feb 2025

10/10 Excellent

Shane

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The breakfast was amazing. I would suggest a better way to communicate in general like an WhatsApp concierge to order room service and make spa appointments. The service was always great,
Stayed 3 nights in Feb 2025

8/10 Good

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Hotel great staff

Great hotel and very new. TV wasn’t even programmed yet on satellite TV! Saying this great service from staff. Rooms are big and somewhat quiet Keep up with maintenance as corridor scruff already exist. Stay on top of it or you loose control. Yes I would return :-)
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Feb 2025

10/10 Excellent

Tesilya, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well equipped, comfortable and clean. The staff was friendly, helpful, and thoughtful.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. I had a lovely stay.
Stayed 6 nights in Jan 2025

10/10 Excellent

Keith

Stayed 3 nights in Jan 2025

10/10 Excellent

Solrun

Stayed 1 night in Jan 2025

10/10 Excellent

Vivienne

Stayed 17 nights in Dec 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, friendly and very helpful, we enjoyed our stay
Stayed 1 night in Jan 2025

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Novotel was very pleasant, quiet, and felt safe. The staff were friendly and knowledgeable about the area. We highly recommend staying at this property!
Stayed 2 nights in Jan 2025

10/10 Excellent

AMY

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
GREAT STAY & THE STAFF IS WONDERFUL
Stayed 5 nights in Dec 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean. Good value
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay for first time in Kenya!

I had a wonderful stay in Novotel Nairobi. It was centrally located in the Westlands neighborhood and near lots of restaurants, nightlife and shopping. It was easy to get uber as well. The service was great and the rooftop restaurant was a vibe on the weekend. The rooms were big and clean. Highly recommend.
Stayed 1 night in Dec 2024