NanChang Hotel

4-star spa hotel in Westlands

Choose dates to view prices

Overview
Rooms
Location
Policies

Popular amenities

Hot tub
Spa
Parking included
Restaurant
Gym
Breakfast available

Explore the area

Westlands Road no. 21, VIP Plaza, Nairobi

Place, Sarit Centre
‪10 min walk‬
Place, University of Nairobi
‪17 min walk‬
Place, Westgate Shopping Mall
‪18 min walk‬
Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
‪21 min drive‬

Room options

Standard Single Room

City view
Sleeps 1
1 Twin Bed
Free WiFi

Standard Twin Room

Garden view
Sleeps 2
2 Twin Beds
Free WiFi

2 bedrooms, premium bedding, minibar, in-room safe

Deluxe Double Room

City view
51 sq ft
Sleeps 2
1 Double Bed
Free WiFi

Presidential Suite, 1 Queen Bed, Non Smoking, City View

City view
225 sq ft
Sleeps 2
1 Queen Bed
Free WiFi

Economy Single Room

Sleeps 1
1 Twin Bed

Standard Double Room

Sleeps 2
1 King Bed

Deluxe Single Room

Sleeps 1
1 King Bed

About the neighborhood

Nairobi

Westlands stay.Within a 15-minute walk of this Westlands hotel, you'll find Sarit Centre and Oshwal Religious Centre. Nairobi National Museum and Westgate Shopping Mall are also within 2 miles (3 km).

What's nearby

Sarit Centre - 10 min walk - 0.6 miles
University of Nairobi - 17 min walk - 0.9 miles
Nairobi National Museum - 17 min walk - 0.9 miles
Westgate Shopping Mall - 18 min walk - 1.0 mile
Kenya National Theatre - 2 min drive - 1.2 miles

Getting around

Syokimau Station - 28 min drive
Nairobi (WIL-Wilson) - 17 min drive

Restaurants

‪Mughal Indian Cuisine - ‬6 min walk
‪68 Library - ‬4 min walk
‪Brew Bistro & Lounge - ‬5 min walk
‪Milan Kenya - ‬5 min walk
‪Chicken Inn - ‬8 min walk

About this property

NanChang Hotel

4-star spa hotel in Westlands

NanChang Hotel offers its guests a full-service spa, a hot tub, and a fitness center. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 22 square feet (2 square meters) and includes a conference center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly NanChang Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Valet parking is free.

40 guestrooms or units

10 dining venues

Meeting rooms

22 sq ft of conference space

2 sq m of conference space

Deli

Terrace on the roof

Business center (24 hours)

Conference center

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Newspapers in lobby (free)

Television in lobby

Bellhop

Elevator

Bar or lounge

NanChang Hotel offers 40 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Similar properties

A nighttime pool area with palm trees and lounge chairs, surrounded by modern buildings.

Hot tub
Spa
Parking included
Free WiFi

$145 nightly

Aug 28 - Aug 29

Total with taxes and fees

Property amenities

Family friendly

Laundry facilities
Living room
Microwave on request
Rollaway/extra bed (surcharge)
Snack bar/deli

Internet

Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Free valet parking on site
Self parking on site (surcharge)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee: KES 1,500 for adults and KES 750 for children
10 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

Full-service spa
Gym
Hot tub
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Entertainment

LCD TV with premium cable channels

Bedroom

Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Microwave on request
Minibar

Desk
Free daily newspapers
Iron/ironing board
Living room
Safe

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at NanChang Hotel

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for KES 5000 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Airport shuttle transfer per adult: KES 3500 (one way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately KES 1500 for adults and KES 750 for children
Airport shuttle fee: KES 6000 per vehicle (roundtrip)
Rollaway bed fee: KES 5000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover.

We should mention

For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Pets and service animals are not allowed on site.

Property is also known as

NanChang Hotel

NanChang Hotel Nairobi

NanChang Nairobi

NanChang Hotel Hotel

NanChang Hotel Nairobi

NanChang Hotel Hotel Nairobi

Frequently asked questions

How close is NanChang Hotel to the airport?

NanChang Hotel is 4.5 mi (17-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

Does NanChang Hotel have an airport shuttle?

NanChang Hotel offers an airport shuttle 24 hours a day, for a charge of KES 6000 per vehicle, roundtrip.

Does NanChang Hotel offer free breakfast?

Free breakfast isn’t provided at NanChang Hotel, but buffet breakfast is offered for a fee of KES 1500 for adults and KES 750 for children.

Is there a casino at NanChang Hotel?

No, there is no casino at this hotel, but Lucky 8 Casino (6-min drive) is nearby.

What time is check-in at NanChang Hotel?

Check-in start time: 10 AM; Check-in end time: midnight.

Is there free parking at NanChang Hotel?

This hotel offers free valet parking. Self parking is available for a fee.

Does NanChang Hotel have a pool?

NanChang Hotel does not have a pool.

Does NanChang Hotel have a restaurant?

There are 10 onsite restaurants, offering options like international cuisine and happy hour.

Does NanChang Hotel have a spa?

This hotel has a spa, which features body treatments, body wraps, and massages.

How close is NanChang Hotel to downtown Nairobi?

NanChang Hotel is 2 mi away from Nairobi.

NanChang Hotel Reviews

5.6

6.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Property conditions & facilities

Verified review

4/10 Poor

Paul

May 13, 2018

Liked: Cleanliness

Disliked: Property conditions & facilities

Disappointing Place

Very disappointing place. On Hotels.com they said they were four or five star hotel. They are maybe 2.5 stars. They said they had a business centre. They did not. They said they provided wireless internet. There was no internet available on my floor the entire time I was there. They claimed to have seven restaurants. Nope. The wallpaper was peeling off the walls. The carpets and coverings were stained. The check in (entrance) area had action movies blaring from morning till late at night, which gave the place a trashy feel. Location is very central. Bed was very good. Though the upholstery and carpets were stained, the room was clean.

Verified review

8/10 Good

Verified traveler

May 9, 2018

Liked: Cleanliness

Disliked: Staff & service

Westlands Location - Caveat Emptor

Good location in Westlands and if you get it at a good price, it is a good value. The hotel targets Chinese travelers so food, TV, and staff or oriented to this. It is like going to China in Kenya. Best to book online and not at hotel as some personnel seem to want to cut their own side deals that are more expensive than booking online.

Verified review

8/10 Good

Steven

May 2, 2018

Liked: Property conditions & facilities

Westlands on a Budget - Food Included

A great option if you are on a budget and need to be in Westlands near the better hotels. Better than the rustic guest houses for the price. Many Chinese visitors stay here and the food is targeted to that audience.

Verified review

4/10 Poor

Verified traveler

Jun 1, 2017

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

In die Jahre gekommen

Das Hotel hat sicherlich keinen 4 Sterne-Status. Die Zimmer sind sehr klein. Das Bad ist höchstens 3 m² groß und hat eine Dusche ohne Kabine! Die Möbel sind abgenutzt. Die Premium-TV-Kanäle bestehen aus einem Sportkanal und CNN. Ansonsten gibt es nur chinesische Sender. Positiv bewerten muss man das sehr freundliche und hilfsbereite Personal und die sehr gute chinesische Küche.

Stayed 2 nights in May 2017

Verified review

10/10 Excellent

Verified traveler

May 29, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Excellent experience I had at this hotel. Very good security with two step security cards

Verified review

4/10 Poor

Peter

Mar 11, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap price = cheap quality

You get what you pay for - and NanChang was cheap.

Verified review

8/10 Good

Giuliano

Mar 8, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, friendly staff

The hotel is a budget 4 star. My room (301) was very small without a mini bar, the mattress was exceptionally hard. The gym is small, located in front of reception, it requires motivation to be used. Other than that the room was clean, staff was very friendly and efficient, the laundry service works well and the breakfast was good. I bought the rooms at a discounted price, overall the stay was worth the money I spent for it.

Verified review

6/10 Okay

Lorn

Mar 5, 2017

Disliked: Property conditions & facilities, room comfort

Functional hotel but dated.

If only this hotel was maintained this would have been a very good hotel. Drainage issues. Leaks from sink. Shower blocked. Room could do with a splash of paint. Window damaged stuffed with tissue. Air conditioning not working . I had to request for a fan. The Lift had finger marks all over it. Reception staff not that friendly. Hotel has good potential. They need to maintain their facilities regularly. Despite these issues l might consider staying at the hotel again because some of the staff were nice and l did feel at home and was made comfortable after l complained. Complaint response was fast and rectified but some issues remained. It got to a point l stopped the complaints and over looked the issues. But the hotel has very good potential.

Verified review

4/10 Poor

Verified traveler

Feb 23, 2017

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Very small rooms ,

Vert small rooms , even difficult to put your luggage, basic amenities missing

Verified review

10/10 Excellent

Jacqui

Aug 20, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place in the city

It was a big surprise to find such a nice place in Nairobi. It's in a safe neighbourhood. The room is very clean, bright and well decorated. After staying at several different hotels in/around Nairobi, I finally felt relaxed when I entered this hotel. For a single person, I also got a good price for that small but cosy room. They have two awesome resturants inside the building, which serve authentic chinese food. Overall, it was a highlight of my trip. I highlly recommend this hotel to travelers.

Verified review

2/10 Terrible

Annabel

Feb 3, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend this to anyone!

I am usually not one to complain, but I was extremely disappointed by the Nanchang Hotel. They claim to be a 4 star hotel, but this is definitely not 4 star standard. I am astonished by the positive reviews this hotel has gotten, to me they sound like they're describing an entirely different place. Me and my colleague stayed here one night and when we arrived we each got a small room without bed linen. We asked about this and were moved to new rooms, where there was bed linen but no mattresses (only a thin cover on top of a hard bed base and the cover was too small to cover the base). We got new rooms again, where the beds were the same but at least there were mattress covers that were the same size as the bed. The rooms were small and smelled of something strong (smoking is permitted indoors so perhaps this smell was something to cover it up). The bed was really hard and the general standard of the room was way below what you would expect from a 4 star hotel. The restaurant was ok for dinner, but many things from the menu were unavailable. At breakfast I asked if there was meat in the noodles and rice (as I am a vegetarian) and was told no, but after taking one bite I realized that there definitely was meat in it. I asked if I could book a taxi to go to one of the top tourist destinations in Nairobi, but I got a driver who wasn't a taxi driver (probably just a friend of someone in the hotel). He tried to charge me 3 times the normal price and had to stop several times al

Verified review

2/10 Terrible

Verified traveler

Aug 28, 2015

Disliked: Cleanliness, staff & service

corrupt staff.

awful. Corrupt staff. Stay away from the housekeeper called Rop.

Verified review

6/10 Okay

Mariette

Oct 22, 2014

Disliked: Cleanliness

Average

Was an average stay for a few days but the rooms smelt a bit funny.

Verified review

6/10 Okay

Phil

Oct 2, 2014

Disliked: Property conditions & facilities

overpriced but convenient and friendly staff

The room is comfortable and the staff, both Kenyan and Chinese, were uniformly friendly and helpful. My room was 120 steps up from the ground floor. the elevator was not working for one full day. the internet was not working for 36 hours of my stay. Even by the overpriced standards of Nairobi the Nanchang was high for what you get.It is VERY convenient and I was able to eat at 3 different, excellent places all within a 5 - 10 minute walk of the hotel.The brochures and website said that there was a gymnasium. But it has been closed and one piece of equipment put into the hallway right outside the elevator on each floor in lieu of a fitness center. Not the ideal place to have a workout. At about 1/2 the price I would stay there again.

Verified review

4/10 Poor

Jason

Sep 18, 2014

Disliked: Property conditions & facilities, room comfort

Not the one i expected

I agree with the previous reviewer on most of the comments about this hotel. I too booked it because of the 4 star rating. unfortunately it was a let down, especially that i was expecting a nice rest after grueling 7 day Safari. let's start with the positives. The superior single room is spacious, the breakfast buffet is delicious and sufficient if you like Chinese food. Now the bad. It is literally a 3 star hotel from a 2nd or 3rd tier city in China being air lifted and dropped in Nairobi. The design, the furniture are almost exclusively Chinese or exported from China. from design perspective, things are lacking or not where they should be. for example, the safe box is in the bottom of the closet which is blocked by the huge sofa; the mini bar is so close to the bed that i suppose it becomes another night stand; no face tissue anywhere; there is almost no place for your own toiletries in the bathroom; the bath towels are super thin. from function perspective, the drainage was not designed properly, there is strong smell of sewage in the bathroom which is gross; the standing shower stall is very Chinese small and cumbersome to open and close and i hit my head once because the top railing is low; safe box is detached from the wall, what's the point? and there is no stand/rack for the luggage. what upset me the most was the heavy banging from 11:30pm to 40 minutes after midnight for repairing the tiles. couldn't it be done during the day?!

Verified review

2/10 Terrible

john

Sep 11, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOISY, Worst ever

till 12 am, the guys are making too much noise. Never ever stay over.

Verified review

8/10 Good

Funmi

Sep 8, 2014

Liked: Cleanliness, staff & service, room comfort

Nice Hotel good for a night or two

Spent the night. When I saw the lobby it looked a bit cheesy. But when I got into the room I was surprised how clean it was. It was fine for the night.

Verified review

8/10 Good

Verified traveler

Oct 25, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verified review

2/10 Terrible

Verified traveler

Jun 22, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verified review

2/10 Terrible

Verified traveler

Apr 28, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verified review

6/10 Okay

STEPHEN

Oct 20, 2014

Disliked: Cleanliness, property conditions & facilities, room comfort

Verified review

8/10 Good

Verified traveler

Sep 17, 2014

Liked: Cleanliness, staff & service

NanChang Hotel

Choose dates to view prices

Photo gallery for NanChang Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Single Room

Standard Single Room

View all photos for Standard Twin Room

Standard Twin Room

View all photos for Deluxe Double Room

Deluxe Double Room

View all photos for Presidential Suite, 1 Queen Bed, Non Smoking, City View

Presidential Suite, 1 Queen Bed, Non Smoking, City View

View all photos for Economy Single Room

Economy Single Room

View all photos for Standard Double Room

Standard Double Room

View all photos for Deluxe Single Room

Deluxe Single Room

You may also like

Hyatt Regency Nairobi Westlands

About the neighborhood

Nairobi

What's nearby

Getting around

Restaurants

About this property

NanChang Hotel

Similar properties

Glee Nairobi, a Preferred LVX Hotel

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

NanChang Hotel Reviews

Reviews

6.4/10

6.4/10

5.2/10

Reviews

4/10 Poor

Paul

Disappointing Place

Paul

8/10 Good

Verified traveler

Westlands Location - Caveat Emptor

Verified traveler

8/10 Good

Steven

Westlands on a Budget - Food Included

Steven

4/10 Poor

Verified traveler