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Joy Palace

3.0 star property
3-star hotel near Sarit Centre

Choose dates to view prices

Photo gallery for Joy Palace

A spacious indoor area with wooden ceiling beams and large windows offering a view of the outside.
A high-rise building with a view of surrounding buildings and greenery.
A bedroom with two beds, a wardrobe, a desk, and a television.
A row of wooden chairs with woven backs and cushioned seats, arranged in a line.
A bathroom with a sink, mirror, towel rack, shower, and glass of water.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Westlands Close, Nairobi, Nairobi County, 00101
  • Place, Sarit Centre
    ‪8 min walk‬
  • Place, Westgate Shopping Mall
    ‪17 min walk‬
  • Place, University of Nairobi
    ‪18 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A modern bathroom with a shower, sink, and mirror.

Double Room, 1 Double Bed

  • City view
  • 107 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A bedroom with a bed, a wardrobe, a desk, and a door.

Twin Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Non Smoking

A double room with two beds, a wardrobe, and a chair.

Superior Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A single bed with a beige bedspread and white sheets, a wooden headboard, and a green cushion on a wicker chair.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed

A bedroom with a bed, a wardrobe, a desk, and a door leading to another room.

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A room with two beds, a wooden door, and a curtain.

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Nairobi

Heart of Nairobi.With a stay at this Westlands hotel, you'll be within half a mile (1 km) of Sarit Centre and 2 miles (3 km) of University of Nairobi. City Market and Uhuru Park are also within 3 miles (5 km).

What's nearby

  • Sarit Centre - 8 min walk - 0.5 miles
  • Oshwal Religious Centre - 12 min walk - 0.6 miles
  • Westgate Shopping Mall - 17 min walk - 0.9 miles
  • University of Nairobi - 18 min walk - 1.0 mile
  • Nairobi National Museum - 18 min walk - 1.0 mile

Getting around

  • Syokimau Station - 29 min drive
  • Nairobi (WIL-Wilson) - 19 min drive

Restaurants

  • ‪68 Library - ‬4 min walk
  • ‪Brew Bistro & Lounge - ‬5 min walk
  • ‪Nana Swahili Restaurant - ‬5 min walk
  • ‪Jenga Jungle - ‬5 min walk
  • ‪Ciel - ‬4 min walk

About this property

Joy Palace

3-star hotel near Sarit Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business center and meeting rooms are available. The business-friendly Joy Palace also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Nairobi hotel is smoke free.

  • 17 guestrooms or units
  • Meeting rooms
  • English breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Joy Palace offers 17 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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  • Pet friendly
  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are available by reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Joy Palace Hotel Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel Nairobi

Frequently asked questions

How close is Joy Palace to the airport?

Joy Palace is 4.7 mi (19-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Joy Palace?

As of Aug 7, 2026, prices found for a 1-night stay for 2 adults at Joy Palace on Aug 8, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Joy Palace have an airport shuttle?

Joy Palace offers an airport shuttle.

Does Joy Palace offer free breakfast?

Yes, Joy Palace offers free breakfast.

Is there a casino at Joy Palace?

No, there is no casino at this hotel, but Lucky 8 Casino (8-min drive) is nearby.

What time is check-in at Joy Palace?

Check-in start time: noon; Check-in end time: 11:30 PM.

Is there free parking at Joy Palace?

This hotel offers free self parking.

Does Joy Palace have a pool?

Joy Palace does not have a pool.

Does Joy Palace have a restaurant?

Yes, there is a restaurant on site.

Does Joy Palace have a spa?

There are no spa services available at this hotel.

How close is Joy Palace to downtown Nairobi?

Joy Palace is 2.1 mi away from Nairobi.

Joy Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Room diferente from the booking but very cleaning place and friendly staff breakfast was very poor
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Excellent price for the place including breakfast. Biggest issue was there is no screen on the window and no netting so got bit all night long from mosquitos. Had to close the widow but with no AC or fan was very hot. Also killed two cockroaches.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Lucia

Liked: Staff & service, amenities
Efficient, voor kort verblijf.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Enkelt centralt boende.

Ett enkelt boende som passar utmärkt för en god natts sömn.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

José Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks Marta

Thanks Marta for the attention
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Akter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Excellent service and stay. Rooms are good and clean. Value for money. Staffs are extremely helpful!
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Akter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and good neighborhood

Very friendly receptionist. Rooms are clean and value for price. Walking distance to restaurant, shopping center etc.
Stayed 4 nights in Jan 2019
Verified review

2/10 Terrible

Laurent

J'avais réservé pour mon groupe d'amis et ils m'ont promis un hôtel de la qualité attendue puisque le Joy Palace ne pouvait nous accueillir tous. Nous fumes logés dans un hotel "bas de gamme", des chambres toutes petites et mal équipées (parfois sales), petit déjeuner de qualité médiocre aussi I booked for my group of friends and they promised me a hotel of the expected quality since the Joy Palace could not accommodate us all. We were housed in a "low-end" hotel, very small and poorly equipped rooms (sometimes dirty), poor quality breakfast too. NE FAITES PAS confiance à ces gens. NEVER TRUST this people !
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff and very good security.
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Haitham

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Kiriakos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Lashaunie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018