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Hyatt Place Nairobi Westlands

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Photo gallery for Hyatt Place Nairobi Westlands

Exterior
Creator video - submitted by Neil’s Travel Picks
Restaurant
2 bars/lounges
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪3 min walk‬
  • Place, Oshwal Religious Centre
    ‪8 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Shower, towels

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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Novotel Nairobi Westlands

Spring Valley
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 135 reviews
$145 nightly
The price is $169
May 30 - May 31
Total with taxes and fees
Novotel Nairobi Westlands

About the neighborhood

Nairobi

Highridge stay.You'll be steps from Sarit Centre and within a 10-minute walk of Westgate Shopping Mall with a stay at this Highridge hotel. Also, Oshwal Religious Centre is within half a mile (1 km) and UNHCR Kenya is within 2 miles (3 km).

What's nearby

  • Sarit Centre - 1 min walk - 0.1 miles
  • Westgate Shopping Mall - 3 min walk - 0.2 miles
  • Nairobi Education Centre - Animal Orphanage - 5 min walk - 0.3 miles
  • Oshwal Religious Centre - 8 min walk - 0.5 miles
  • UNHCR Kenya - 12 min walk - 0.7 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬3 min walk
  • ‪Java House - ‬5 min walk
  • ‪Roco Mamas - ‬3 min walk
  • ‪Alloy - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬3 min walk

About this property

Hyatt Place Nairobi Westlands

5-star luxury hotel near United Nations Office at Nairobi
Hyatt Place Nairobi Westlands offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 3703 square feet (344 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the luxury Hyatt Place Nairobi Westlands. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 1 building
  • 168 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3703 sq ft of conference space
  • 344 sq m of conference space
  • Built in 2024
  • Buffet breakfast (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Hyatt Place Nairobi Westlands offers 168 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas and include desk chairs. A pillow menu is available. Premium cable television is provided.

Bathrooms include showers. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Lobby
Novotel Nairobi Westlands
Spring Valley
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 135 reviews
$145 nightly
The price is $169
May 30 - May 31
Total with taxes and fees
Novotel Nairobi Westlands

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Maximum 2 (weight limit: 165 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher and window guards in each accommodation.

Property is also known as

Hyatt House Nairobi

Hyatt Place Nairobi

Hyatt House Nairobi Westlands

Hyatt Place Nairobi Westlands Hotel

Hyatt Place Nairobi Westlands Nairobi

Hyatt Place Nairobi Westlands Hotel Nairobi

Frequently asked questions

How close is Hyatt Place Nairobi Westlands to the airport?

Hyatt Place Nairobi Westlands is 5.1 mi (20-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Nairobi Westlands?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Nairobi Westlands on May 26, 2026 start from $208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Nairobi Westlands have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Nairobi Westlands.

Does Hyatt Place Nairobi Westlands offer free breakfast?

Hyatt Place Nairobi Westlands offers free buffet breakfast on weekdays between 6:30 AM and 10:30 AM and weekends between 6:30 AM and 11:00 AM.

Is there a casino at Hyatt Place Nairobi Westlands?

No, there is no casino at this hotel, but Lucky 8 Casino (8-min drive) is nearby.

What time is check-in at Hyatt Place Nairobi Westlands?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Place Nairobi Westlands?

This hotel offers free self parking.

Does Hyatt Place Nairobi Westlands have a pool?

Hyatt Place Nairobi Westlands features a seasonal outdoor pool.

Does Hyatt Place Nairobi Westlands have a restaurant?

Yes, there are 2 restaurants on site.

Does Hyatt Place Nairobi Westlands have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Nairobi Westlands to downtown Nairobi?

Hyatt Place Nairobi Westlands is 2.6 mi away from Nairobi.

Hyatt Place Nairobi Westlands Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 88 out of 99 reviews
Rating 8 - Good. 7 out of 99 reviews
Rating 6 - Okay. 0 out of 99 reviews
Rating 4 - Poor. 1 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, amenities
I stayed for an additional three nights in business. For the most part, the hotel is great. Clean spacious rooms that are quite modern. Excellent breakfast on the top floor overlooking the city. Kind helpful staff. Nice gym. The noise from the local clubs/bars near the hotel was still loud on the Thursday night. I was in the 13th floor and it was still disruptive. I did choose a better location within the hotel for this second stay, and the noise wasn’t as bad but still impacted my sleep. I will consider staying again but the external noise is a concern.
Stayed 3 nights in Feb 2026

10/10 Excellent

Eliyas

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Howard

Stayed 7 nights in Jan 2026

10/10 Excellent

Leah

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel was absolutely beautiful, the rooms are new, very spacious, and clean. The staff were all very welcoming, and the hotel's ambience was very inviting. I enjoyed a pleasant stay; the location is also very accessible and central. Connecting to the WIFI was an issue but it was not the end of the world.
Stayed 3 nights in Jan 2026

8/10 Good

Eliyas

F look f up h ok cv jus fill
Stayed 3 nights in Jan 2026

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Great breakfast with many options and opportunity to sit out on the balcony and overlook the city. Convenient location close Sarit mall and Westgate mall. Thursday through Saturday it is loud with the party scene at the clubs/bars near the hotel and I was on the 12th floor. If I stay again I will ask to be placed on the opposite side of the hotel to see if it’s less noisy. Internally there was no noise, but I did have on very bad sleep on the Friday night because of the noise. They also did run out of tissues because they hadn’t ordered enough, which seems pretty odd considering the size of the hotel and the Hyatt brand. I will consider staying again for the right price.
Stayed 8 nights in Jan 2026

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities
Clean room,helpful staff, very good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, delicious buffet breakfast with lots of food and drink options, nice gym.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff member are very nice, clean ad spacious room.
Stayed 1 night in Jan 2026

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is huge, clean and spotless. Staff are way beyond nicer than any hotel we’ve been in the world.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice big and comfortable room. Friendly staff and conveniently located
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in Westlands - convenient location, spacious rooms and very good breakfast. A must stay when in Nairobi!
Stayed 3 nights in Dec 2025

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Can't fault, helpful reception team, and stunning hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Amos

Stayed 1 night in Dec 2025

10/10 Excellent

Alfredo

Stayed 4 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel - in a convenient location in Westlands close to Sarit Centre. The rooms were clean & spacious, and the breakfast is incredible!
Stayed 1 night in Dec 2025

10/10 Excellent

parinaz, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

Ilaki

Stayed 1 night in Dec 2025

10/10 Excellent

DIEGO

Stayed 7 nights in Nov 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and enjoyable stay. I look forward to returning.
Stayed 9 nights in Nov 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
My recent stay at the hotel was an absolutely exceptional experience. The level of customer service provided by the staff was truly outstanding. They consistently went above and beyond to ensure all guest needs were met with professionalism and courtesy. I have rarely encountered such a dedicated and attentive team during my travels. This establishment sets a very high standard for hospitality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service, amenities
I was very happy with my 2-night stay. I was unhappy with noise the first night and the hotel relocated me the next day without delay. Very thoughtful. The rooms are very nice and clean. I would come again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great staff. Quick check in Comfortable room Good location near Sarit Center
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 2 nights in Oct 2025