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4.5 out of 5

"Was taken aback that i booked for a suite on travelocity becore my trip. At check in at d hotel, i was confronted with a change. In short given a room ... " More

By a verified traveler on Mon 15 Oct 2018

Hotel Description

Enjoy 2 restaurants at this 4-star Nairobi hotel

Near the airport

You'll be within 9 miles (15 km) of Nairobi National Park and 12 miles (20 km) of University of Nairobi with a stay here. Gateway Mall is within 3 miles (5 km) and The Nextgen Mall is within 9 miles (15 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 172 guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, coffee/tea makers, and free bottled water.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Apr 15 - Apr 16

Traditional Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points By Sheraton Nairobi Airport ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points By Sheraton Nairobi Airport

Everyone (2)
5 out of 5
Was taken aback that i booked for a suite on travelocity becore my trip. At check in at d hotel, i was confronted with a change. In short given a room instead of the suite that i had booked. Hotel explaination, we ve updated our website and change our room classifications

Posted by , from JKIA on Oct 15, 2018

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Comment from Hotel Management

Jan 28, 2019 by Natasha

Dear Guest, Greetings of the day!! Thank you very much for sharing your review of our property with the online world. Your amazing review is very encouraging and help us to even strive harder to keep up the good work. We look forward to welcome you to our hotel. Thank you and kind regards

4 out of 5

all but the bed

The hotel was nice, my friend and I arrived at different times but when I got to hotel, found out they gave us a king bed when I requested two twins. Since my friend had already settled in, we kept room but I was not happy they didn’t give what was asked for. Besides that, it was a lovey hotel. If I knew how close it was to the airport I would have walked instead of taking a cab.

Posted by on Jan 22, 2018

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Comment from Hotel Management

Jan 25, 2018 by Natasha

Dear Guest, Greetings of the day!! Thank you very much for sharing your review of our property with the online world. We are delighted that you found our property beautiful, modern and comfortable .Our location is ideal for a guests who has an early flight to catch. Your amazing review is very encouraging and help us to even strive harder to keep up the good work. We look forward to welcome you to our hotel. Thank you and kind regards,

About the Four Points By Sheraton Nairobi Airport

Location 9042/1044 Tower Avenue, Nairobi, Nairobi 1939-00606

Property Features

Four Points By Sheraton Nairobi Airport offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a poolside bar, and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 16577 square feet (1540 square meters) and includes conference space. A children's pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Nairobi Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 4-star Nairobi hotel is smoke free.

  • 172 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 16577 sq ft of conference space
  • 1540 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jomo Kenyatta Intl. Airport (NBO) (1.6 km / 1 mi)
  • Train station: Syokimau SGR Railway Station (5 km / 3.1 mi)
  • Property shuttles: Free airport shuttle; area shuttle
  • Parking: Free self parking

Room Amenities

Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 42-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Four Points By Sheraton Nairobi Airport has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ibada Spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Four Points By Sheraton Nairobi Airport

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25 per person (approximately)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Nairobi Airport Hotel
  • Four Points Sheraton Nairobi Airport
  • Four Points Sheraton Nairobi
  • Four Points By Sheraton Nairobi Airport Hotel
  • Four Points By Sheraton Nairobi Airport Nairobi
  • Four Points By Sheraton Nairobi Airport Hotel Nairobi

You should know

  • Four Points By Sheraton Nairobi Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.