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Iberostar Waves Creta Panorama & Mare

Property class: 4
Family-friendly 4-star hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Iberostar Waves Creta Panorama & Mare

Exterior
A coastal beach with clear water, rocky breakwaters, and several beach chairs and umbrellas.
A hotel room with a bed, a desk, a chair, a TV, and a view of the ocean.
A spacious living area with a high ceiling, a large window, and a cactus wall art. There are multiple seating options including sofas and chairs.
A coastal resort with a large pool, beachfront villas, and a rocky shoreline.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Panormos Beach, Lavris, Mylopotamos, Crete Island, 74100
  • Place, Geropotamos Beach
    ‪9 min walk‬
  • Place, Rethymnon Venetian Port
    ‪24 min drive‬
  • Place, Georgioupolis Beach
    ‪42 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪74 min drive‬

Room options

View all photos for Family Bungalow, Sea View (2 Adults & 1 Child)

A modern hotel room with a bed, a desk, a chair, and a large window offering a view of the outdoors.

Family Bungalow, Sea View (2 Adults & 1 Child)

  • Sea view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bungalow (Waterfront)

A hotel room with a bed, a desk, a chair, and a view of the outdoor area.

Bungalow (Waterfront)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Bungalow, Garden View

A modern house with a covered patio, a small garden, and a sloped roof.

Bungalow, Garden View

  • Garden view
  • 237 sq ft
  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed

View all photos for Bungalow, Garden View

A hotel room with a bed, a green throw, a mural of trees, a sliding glass door to an outdoor patio with chairs and a table.

Bungalow, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Bungalow Bay

A hotel room with a bed, bedside table, dresser, and a TV mounted on the wall.

Bungalow Bay

  • Ocean view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Bungalow, Sea View (2 Adults & 2 Children)

A modern hotel room with a bed, a desk, a chair, and a large window offering a view of the outdoors.

Family Bungalow, Sea View (2 Adults & 2 Children)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bungalow, Connecting Rooms (Bay 2+3)

A hotel room with a bed, desk, chair, TV, and a view of the outdoors.

Bungalow, Connecting Rooms (Bay 2+3)

  • Garden view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room, Sea View (Priority Location)

A resort with a pool, palm trees, and a view of the ocean.

Double Room, Sea View (Priority Location)

  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Bungalow Panoramic Sea View 2+1

A modern hotel room with a large bed, a desk, and a view of palm trees and the ocean.

Family Bungalow Panoramic Sea View 2+1

  • Sea view
  • 285 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Bungalow Panoramic Sea View 2+2

A modern hotel room with a large bed, a desk, and a view of palm trees and the ocean.

Family Bungalow Panoramic Sea View 2+2

  • Sea view
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Bungalow, Garden View (2 Adults & 1 Child)

Room

Family Bungalow, Garden View (2 Adults & 1 Child)

  • Garden view
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Bungalow, Garden View (2 Adults & 2 Children)

Room

Family Bungalow, Garden View (2 Adults & 2 Children)

  • Garden view
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Bungalow, Garden View (3 Adults)

A hotel room with a bed, two bedside tables, and a wall with tree and bird decals.

Family Bungalow, Garden View (3 Adults)

  • Garden view
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Bungalow, Garden View (3 Adults & 1 Child)

A bunk bed with a wooden frame, a white mattress, and a pillow. There is a wall-mounted air conditioning unit above the bed.

Family Bungalow, Garden View (3 Adults & 1 Child)

  • Garden view
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Bungalow, Garden View (4 Adults)

A bunk bed with a wooden frame, a white mattress, and a pillow. There is a wall-mounted air conditioning unit above the bed.

Family Bungalow, Garden View (4 Adults)

  • Garden view
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 2+1

A balcony with a view of the sea, a pool, and a table with chairs.

Family Bungalow Panoramic Sea View Sharing Pool 2+1

  • Ocean view
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 2+2

A balcony with a view of the sea, a pool, and a table with chairs.

Family Bungalow Panoramic Sea View Sharing Pool 2+2

  • Sea view
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 3

A balcony with a view of the sea, a pool, and a table with chairs.

Family Bungalow Panoramic Sea View Sharing Pool 3

  • Ocean view
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 3+1

A pool area with lounge chairs and a covered seating area, surrounded by buildings and palm trees.

Family Bungalow Panoramic Sea View Sharing Pool 3+1

  • Ocean view
  • 248 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 4

A pool area with lounge chairs and a covered seating area, surrounded by buildings and palm trees.

Family Bungalow Panoramic Sea View Sharing Pool 4

  • Ocean view
  • 248 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bungalow, Private Pool, Sea View (Panoramic 2 adults)

A poolside area with lounge chairs, a clear view of the ocean, and a decorative fence.

Bungalow, Private Pool, Sea View (Panoramic 2 adults)

  • Sea view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bungalow, Sea View

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Bungalow, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, Garden View

A hotel room with a bed, a desk, a chair, a small stool, a mirror, and a view of palm trees and buildings through a large window.

Standard Room, Garden View

  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View

A coastal hotel with a view of the sea, palm trees, and sun loungers.

Standard Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Sea View

View from room

Suite, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Lavris

Close to the beach.Within 3 miles (5 km) of this Mylopotamos hotel, you'll find Limni Beach and Church of Agios Yiorgos. Also, Sfagia Beach is within 3 miles (5 km) and Geropotamos Beach is within 6 miles (10 km).

What's nearby

  • Geropotamos Beach - 9 min walk - 0.5 miles
  • Town Beach - 18 min drive - 11.1 miles
  • Fortezza Castle - 23 min drive - 13.5 miles
  • Rethymnon Venetian Port - 24 min drive - 13.2 miles
  • Georgioupolis Beach - 42 min drive - 27.1 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 56 min drive

Restaurants

  • ‪Coffee Boss - ‬4 min drive
  • ‪Zeno Lobby Bar - ‬12 min walk
  • ‪Cigar Bar - ‬14 min walk
  • ‪Elia Cafe Bar - ‬4 min drive
  • ‪The Anchor, Panormo Beach - ‬4 min drive

About this property

Iberostar Waves Creta Panorama & Mare

Family-friendly 4-star hotel with 2 outdoor pools
Some rates at Iberostar Waves Creta Panorama & Mare are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Iberostar Waves Creta Panorama & Mare offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. Public spaces have free WiFi.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Iberostar Waves Creta Panorama & Mare. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mylopotamos hotel.

  • 454 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 8 bars or lounges
  • Built in 1997
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Iberostar Waves Creta Panorama & Mare offers 454 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Mylopotamos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Oct 24 - Oct 25
Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Archery
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property is closed between November 1 and April 14.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, Diners Club, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Iberostar Creta Panorama Mare Mylopotamos
Iberostar Creta Panorama Mare Resort Mylopotamos
Iberostar Creta Panorama Mare All-inclusive property Mylopotamos
Iberostar Creta Panorama e My
Iberostar Creta Panorama Mare
Iberostar Waves Creta Panorama Mare
Iberostar Waves Creta Panorama & Mare Hotel
Iberostar Waves Creta Panorama & Mare Mylopotamos
Iberostar Waves Creta Panorama & Mare Hotel Mylopotamos

Frequently asked questions

How close is Iberostar Waves Creta Panorama & Mare to the airport?

Iberostar Waves Creta Panorama & Mare is 52 mi (78-min drive) away from the Ioannis Daskalogiannis Airport (CHQ) airport, the closest popular airport to the property.

How much does it cost to stay at Iberostar Waves Creta Panorama & Mare?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at Iberostar Waves Creta Panorama & Mare on Oct 27, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Iberostar Waves Creta Panorama & Mare have an airport shuttle?

Airport shuttle services are not available at Iberostar Waves Creta Panorama & Mare.

How close is Iberostar Waves Creta Panorama & Mare to the beach?

This hotel is 0.9 mi (2-min drive) from Geropotamos Beach and 1.5 mi (3-min drive) from Spilies Beach. Don't forget your sunscreen!

Does Iberostar Waves Creta Panorama & Mare offer free breakfast?

Iberostar Waves Creta Panorama & Mare does not offer free breakfast.

Is there a casino at Iberostar Waves Creta Panorama & Mare?

No, there is no casino at this hotel.

What time is check-in at Iberostar Waves Creta Panorama & Mare?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Iberostar Waves Creta Panorama & Mare?

This hotel offers free self parking.

Does Iberostar Waves Creta Panorama & Mare have a pool?

Iberostar Waves Creta Panorama & Mare features 2 outdoor pools, an indoor pool, and a children's pool.

Does Iberostar Waves Creta Panorama & Mare have a restaurant?

Yes, there are 3 restaurants on site.

Does Iberostar Waves Creta Panorama & Mare have a spa?

This hotel has a spa, which features body treatments, massages, and facials.

How close is Iberostar Waves Creta Panorama & Mare to downtown Mylopotamos?

Iberostar Waves Creta Panorama & Mare is 0.1 mi away from Lavris.

Iberostar Waves Creta Panorama & Mare Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 138 out of 295 reviews
Rating 8 - Good. 106 out of 295 reviews
Rating 6 - Okay. 35 out of 295 reviews
Rating 4 - Poor. 8 out of 295 reviews
Rating 2 - Terrible. 8 out of 295 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and family friendly experience. The staff were friendly and helpful, overall an excellent stay. The only complaint would be that dinner at 2 of the 4 restaurants felt a little like a conveyor belt where the priority seemed to be getting us fed and out as quickly as possible rather than having us enjoy the dining experience. With that said the experience at the other 2 restaurants was excellent.
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, very friendly and inviting staff beautiful grounds. Lots to do and see. Food was amazing. Great spot for my wife and I during our honeymoon will come back again for sure
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful holiday! Thank you so much to all the staff at Iberostar Creta Panorama e Mare, you are sensational in every way! We felt welcomed by family, we felt at home!
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the gardens and the stunning seaview from roon.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best choice for our last week in Greece, after 3 weeks trip around the country. Great facility, great food, great service. Perfect ground base to see Crete, as well. Free towels and sun beds (it was nice surprise after visiting Rhodes before)
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, the grounds and coves were so beautiful, water so clear, staff so caring and friendly, plus great food and entertainment program. Thank you and we'll be back😊
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hols

The stay was amazing. One of the better holidays we've had. The staff was very friendly and helpful. The hotel and the grounds were very clean, and comfortable. Loved everything about the hotel.
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, especially the newly renovated family bungalows. Very friendly helpful staff lovely wide selection of food and plenty to do for the kids and spacious pools. There was an issue with the aircon on the first day but the staff quickly logged it and was fixed by the next morning. Only thing they could improve on would be the pool tables and arcade, very dated most machines were broken but this did not take anything away from the stay which was lovely.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bays for swimming and relaxing are great. It could however do with a few more sun shades and sunbeds by these bays. I also dislike the towels being left on sunbeds early in the morning - and the people not turning up until midday.
Stayed 8 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The property, room and staff were wonderful. The food, however, was not. Very limited options and on occasion not edible - mainly the chicken. Fish was mainly fine but they don't do a very good job deboning.
Stayed 6 nights in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had several problems with getting lost at the property, no signs to orientation where you are. The management especially at night were constantly asking if we were lost again. We have been at other resorts in the Caribbean that were better laid out. But overall we had a family reunion with 36 people for our boy's wedding. Beautiful resort but need manager customer service review policy.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
They offered us a fully new renovated room however was in front of hotel entrance. We saw ocean view from an angle. The non smoking room we asked was fine but 2 neighbors smoked. Biggest issue. No beach!!!!!! Lots of pools and hotel is more for families. Restaurants closed ala carte. Italian restaurant disorganized and food was awful. We left after 2 bites. Buffet closes at 9:30 pm they clear up at 9. Day buffet opens 12;30 and closes 2. No food left for late birds that go to beaches and shop or excursions. The grounds are kept clean and maintained. That’s why we gave it a good rating. Front desk disorganized upon checkin. No checkin counter. It’s a mess and you have to present your passport 3x cause 3 different people bounce you at around. This iberostar does not represent others we’ve been at.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a dream. It is unbelievably beautiful, green, with tropical trees (palms) and a very friendly staff. For us, this was a first time in such a huge resort. We were mostly positively impressed. A huge enterprise of staff in different roles are there to help and serve you. Many activities in the resort, although we mainly did not stay in the hotel at the day time, but you can. Mixed audience, both families with kids and young couples, or elderly couples. Mostly German, French, Russian and Polish. We had rented a car, so we mostly roamed in the island of Kreta. Food was delicious and the view on the terrace is amazing. The interior of the room feels old and used compared to the setting and view of the resort. This could have been and should have been improved / renovated. on the first day we had a hard time after finding some hair on the bedsheets, but the staff tried to help us by cleaning again.
Stayed 8 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Wonderful views, beautiful hotel, good food and enough variety, very friendly staff and the most amazing animation team. We arrived quite late at night and the check-in went smoothly and there was even the possibility to get something to eat at the restaurant. One thing that was a bit overwhelming was the amount of information during check-in (opening-closing hours of different restaurants and kiosk, beach towels, etc), especially late at night and after quite a long trip. But the staff kindly explained everything again the next morning and there are also timetables in the elevators and an activities schedule on the screen downstairs. Things we had some trouble with were the sharp edges of the fence around the football field (a hole in the ball and a crying kid after less than 20 minutes) and the loud noise you would hear when the neighbours flushed the toilet. That was something unexpected the first morning, but after that we got used to it. Despite the (to us small) inconveniences, we had a great holiday and we will definitely come back.
Stayed 9 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely poor experience

We feel absolutely cheated. We were pronised a room with sea view, under teh pretext of upgrade-they put us in a room with garden view. And more so , manager had said he will follow back up. No follow up. We are making a ceo complaint for the same. Last day the airconditioner in the room stopped working. We had to sleep with out a/c in 90 degeee F weather. We called reception and twice we were promised a tecnician- but no one showed up. Extremely poor service
Stayed 3 nights in Aug 2017
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The property of this hotel is massive, which is absolutely amazing. There’s so much to see and do at the hotel alone. The middle beach was lovely, and the variety of pools made it easy to find a chill place to swim every day. The food was also great at the buffet and BBQ restaurants, as well as at the Zorbas Tavern for lunch. However, the themed dinner at the Zorbas Tavern was awful. The food was absolutely randomly thrown together with no rhyme or reason. The staff at this hotel was also mostly unpleasant, with no desire to provide worthwhile customer service. Most of them appeared as though they didn’t enjoy being around people. The cleanliness of this hotel was also very concerning. Time and time again, we would find extremely filthy dishes and cups in the stacks of “clean” dishes and cups. The floors of most places were also often sticky and unpleasant. The majority of guests here are also unpleasant to be around, as they have no regard for those around them. They’ll make messes, leave trash everywhere, reserve lounge chairs that they’ll only use for an hour of the day at most — and the staff just let them get away with it.
Stayed 7 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
L’hôtel et l’environnement très propre. L’accueil n’a pas été à la hauteur, réceptionnistes pas très impliqués. Fort heureusement nous avons été reçus par une personne des relations extérieures qui était parfaite
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Das Essen im Hotel war fantastisch und vielfältig.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel environnement, très propreet bonne cuisine
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne und große Hotelanlage für Familien! Wir kommen sehr gerne wieder!
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nous avons passé un agréable séjour - les enfants se sont bien amusés :)))
Stayed 10 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort

Erfahrungen Hotel Iberostar

Zimmer Bungalow war OK. Leider 3 Tage lang ein Problem mit Ameisen im ganzen Raum🤢. Wurde erst nach 3 maligen beanstanden in Ordnung gebracht.😒 Am 5 Tag ist das Wasser in der Dusche nicht bzw. nur sehr langsam abgelaufen. Leider ist die Lage des Zimmers, Parterre und direkt vor einem allgemeinen Pool. Verpflegung und Auswahl waren sehr gut 😀Für ein 4⭐plus Hotel hätte ich mehr erwartet. Am Empfang leider Niemand der Deutsch spricht.
Ameisen Plage im Zimmer
Stayed 6 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Schönes Resort und durch die kleinen Bungalow sehr ruhig. Im Inkl Restaurant wäre eine bessere Organisation wünschenswert und das beim Abendessen wenigstens eine Flasche Wasser inkl wäre. Housekeeping kam trotz bitte Nicht Stören Schild rein, das war nicht so schön. Personla war freundlich und sehr bemüht, manchmal sogar zu sehr
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war wirklich gut. Es gibt nicht negatives zu berichten, außer das der Pool bereits um 18.00 Uhr abgesperrt wurde und erst ab 10.00 Uhr morgens wieder geöffnet wurde.
Stayed 12 nights in Sep 2024

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