Lovely hotel with beautiful grounds and an inviting reception area that creates a great first impression. The atmosphere was warm and welcoming, with well-maintained interiors reflecting high standards.
Rooms were spacious, well-kept, and thoughtfully designed. Housekeeping was outstanding—always available and ensuring everything remained spotless. Small but thoughtful touches like premium tea, bath salts, and luxury toiletries enhanced the stay. A great example of their attentiveness was when they noticed me drying swimwear on the balcony and, without being asked, brought up a clothes dryer. It’s those little gestures that truly elevate service.
An upgraded room was a wonderful way to start the trip—thank you!
The heated pool was a perfect temperature, but at 1.5m deep throughout, it wasn’t ideal for younger kids. The children's pool, however, was too shallow, leaving kids aged 4-11 unable to explore independently. The hotel brochure should highlight this, as it might affect booking decisions.
Valet parking was notably absent, which felt disappointing for a hotel charging £500-1500 per night during peak seasons. Using basement parking and entering through the back wasn't ideal.
Reception staff were polite but unremarkable. Breakfast was fantastic—great selection, top-quality food—but staff tension was visible. Beach staff were excellent, and the location was premium. A great stay with room for small improvements.
