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Sarena de Muro Resort Mallorca, part of Destination by Hyatt

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Photo gallery for Sarena de Muro Resort Mallorca, part of Destination by Hyatt

A resort with a pool area, sun loungers, palm trees, and a view of the sea and mountains.
An aerial view of a resort with a swimming pool, beach umbrellas, and a bridge connecting to the beach.
A resort with a large swimming pool, sun loungers, and a beach view.
A restaurant with outdoor seating, large windows, and a view of palm trees and a pool.
A spacious lobby with high ceilings, large columns, and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Carretera Alcudia Arta, s/n, Km 1, Muro, Mallorca, 07458
  • Place, Playa de Muro
    ‪3 min walk‬
  • Place, Albufera Natural Park
    ‪21 min walk‬
  • Place, Es Comú
    ‪5 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪43 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony, Sea View (2 adults+ 1 child)

A hotel room with a large bed, a bench, a chair, a table, and a view of the outdoors.

Suite, 1 Bedroom, Balcony, Sea View (2 adults+ 1 child)

  • Sea view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Sea View (2 adults + 2 children)

A hotel room with a large bed, a bench, a chair, a table, and a view of the outdoors.

Suite, 1 Bedroom, Sea View (2 adults + 2 children)

  • Sea view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony, Sea View

A hotel room with a large bed, a bench, a chair, a table, and a view of the outdoors.

Suite, 1 Bedroom, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony, Sea View (3 adults + 1 child)

A hotel room with a large bed, a bench, a chair, a table, and a view of the outdoors.

Suite, 1 Bedroom, Balcony, Sea View (3 adults + 1 child)

  • Sea view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (2 adults+ 1 child)

A hotel room with a large bed, a chair, a bench, a lamp, and a view of the outside.

Suite, 1 Bedroom, Partial Ocean View (2 adults+ 1 child)

  • Ocean view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Sea View (2 adults + 2 children)

A hotel room with a large bed, a chair, a bench, a lamp, and a view of the outside.

Suite, 1 Bedroom, Partial Sea View (2 adults + 2 children)

  • Partial sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Sea View (3 Adults)

A hotel room with a large bed, a chair, a bench, a lamp, and a view of the outside.

Suite, 1 Bedroom, Partial Sea View (3 Adults)

  • Partial sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Sea View (3 adults + 1 child)

A hotel room with a large bed, a chair, a bench, a lamp, and a view of the outside.

Suite, 1 Bedroom, Partial Sea View (3 adults + 1 child)

  • Partial sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 adults+ 1 child)

A hotel room with a large bed, two bedside tables with lamps, a bench, a chair, and a view through a large window.

Suite, 1 Bedroom (2 adults+ 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom (2 adults + 2 children)

A hotel room with a large bed, two bedside tables with lamps, a bench, a chair, and a view through a large window.

Suite, 1 Bedroom (2 adults + 2 children)

  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (3 Adults)

A hotel room with a large bed, two bedside tables with lamps, a bench, a chair, and a view through a large window.

Suite, 1 Bedroom (3 Adults)

  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (3 adults + 1 child)

A hotel room with a large bed, two bedside tables with lamps, a bench, a chair, and a view through a large window.

Suite, 1 Bedroom (3 adults + 1 child)

  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, a table, a chair, a bench, and a view of the outdoors.

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony

A hotel room with a bed, two bedside lamps, a TV, a dining table with chairs, and a view of the outdoors.

Deluxe Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Sea View

A hotel room with a bed, a small table, a chair, a bench, and a view of the outdoors.

Deluxe Room, 1 King Bed, Balcony, Partial Sea View

8.8 out of 10
Excellent
(5 reviews)
  • Partial sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

APARTMENT SEA VIEW ONE BEDROOM

  • Sleeps 10

APARTMENT TWO BEDROOMS

  • Sleeps 10

APARTMENT SEA VIEW

  • Sleeps 10

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About the neighborhood

Muro

Beachfront retreat .Stay at this Muro hotel and you'll be within half a mile (1 km) of Playa de Muro and 2 miles (3 km) of Albufera Natural Park. Es Comú and Platja dels Francesos are also within 2 miles (3 km).

What's nearby

  • Playa de Muro - 3 min walk - 0.2 miles
  • Platja dels Francesos - 3 min drive - 1.6 miles
  • Alcúdia Beach - 5 min drive - 2.9 miles
  • Es Comú - 5 min drive - 3.5 miles
  • Alcúdia Port - 7 min drive - 4.4 miles

Getting around

  • Petra Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 67 min drive

Restaurants

  • ‪Numa Beach - ‬3 min drive
  • ‪Gelats Artesa Valls - ‬17 min walk
  • ‪Beach Bar Eden Playa - ‬13 min walk
  • ‪Picco - ‬13 min walk
  • ‪Can Pescador - ‬11 min walk

About this property

Sarena de Muro Resort Mallorca, part of Destination by Hyatt

5-star beachfront hotel near Playa de Muro
Sarena de Muro Resort Mallorca, part of Destination by Hyatt offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, a fitness center, and a sauna are also featured at Sarena de Muro Resort Mallorca, part of Destination by Hyatt.

This 5-star Muro hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 2000
  • Buffet breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Sarena de Muro Resort Mallorca, part of Destination by Hyatt offers 184 accommodations with minibars and espresso makers. Rooms open to furnished balconies. 55-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Concerts/live shows
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 27 and February 28.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Be Live Grand Palace Muro

Be Live Palace

Be Live Palace Hotel

Be Live Palace Hotel Muro Grand

Be Live Collection Palace Muro Hotel

Be Live Collection Palace Hotel

Be Live Collection Palace Muro

Be Live Collection Palace

Be Live Grand Palace De Muro Hotel Playa De Muro

Be Live Collection Palace De Muro Playa De Muro, Majorca

Hotel Palace de Muro

Sarena Muro Mallorca Opening

Sarena de Muro Resort Mallorca

Frequently asked questions

How close is Sarena de Muro Resort Mallorca, part of Destination by Hyatt to the airport?

Sarena de Muro Resort Mallorca, part of Destination by Hyatt is 40.8 mi (67-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at Sarena de Muro Resort Mallorca, part of Destination by Hyatt?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Sarena de Muro Resort Mallorca, part of Destination by Hyatt on Oct 18, 2026 start from $300, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sarena de Muro Resort Mallorca, part of Destination by Hyatt have an airport shuttle?

Airport shuttle services are not available at Sarena de Muro Resort Mallorca, part of Destination by Hyatt.

How close is Sarena de Muro Resort Mallorca, part of Destination by Hyatt to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Sarena de Muro Resort Mallorca, part of Destination by Hyatt offer free breakfast?

Sarena de Muro Resort Mallorca, part of Destination by Hyatt offers free buffet breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Sarena de Muro Resort Mallorca, part of Destination by Hyatt?

No, there is no casino at this hotel.

What time is check-in at Sarena de Muro Resort Mallorca, part of Destination by Hyatt?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Sarena de Muro Resort Mallorca, part of Destination by Hyatt?

Free parking is not available at this hotel.

Does Sarena de Muro Resort Mallorca, part of Destination by Hyatt have a pool?

Sarena de Muro Resort Mallorca, part of Destination by Hyatt features an indoor pool, an outdoor pool, and a children's pool.

Does Sarena de Muro Resort Mallorca, part of Destination by Hyatt have a restaurant?

There are 3 onsite restaurants, offering options like Mediterranean cuisine, a poolside location, and brunch.

Does Sarena de Muro Resort Mallorca, part of Destination by Hyatt have a spa?

This hotel has a spa, which features massages.

How close is Sarena de Muro Resort Mallorca, part of Destination by Hyatt to downtown Muro?

Sarena de Muro Resort Mallorca, part of Destination by Hyatt is 0.4 mi away from Platja de Muro.

Sarena de Muro Resort Mallorca, part of Destination by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 90 reviews
Rating 8 - Good. 13 out of 90 reviews
Rating 6 - Okay. 7 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would visit again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, very remote so perfect for a luxury stay at resort vibe. Food around is really good and staff are very attentive and friendly. The beach is secluded and wasn’t busy at all stunning location!!! The bathrooms were so clean no limescale in sight haha
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly hotel. Beach umbrellas are privately rented out for the day and not included.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrew was particularly helpful in navigating our stay. I do wish that Netflix worked on the TVs though!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Abdulla

Liked: Amenities
Great hotel in a great location right on the beach.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Layth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not the best
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, just starts at 8am which was maybe a little late, but quality was good
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly! Parking was easy and free and our room was awesome !
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Malin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, lacks personality mainly in the food and restaurants. The furniture is cheap Kave home not to a 5 star hotel standard. The price for me is to high for what they offer. The main thing is the so called Micheline star restaurant. There is non. Food was very oily and never to a star standard. Overall a 3 out of 5 good place for 1 night if you have kids but if it’s for a romantic couple weekend look elesewhere.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

abhay

Disliked: Cleanliness, property conditions & facilities
Disgusting Sewage smell. They would not change room as requested . Had to check out 2 days earlier to switch hotels. Very short staffed.Room was not cleaned and the beach is all dug up. Strongly recommend not to stay here.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated, friendly to small children. The staff were generally very helpful and well trained, the beach and pool are beautiful,and breakfast buffet was excellent. The prices of things like drinks and lunch were pretty high, this drove us not spend on them and go elsewhere (€26 for a burger or sandwich).
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10!! Excellent food, perfect and super friendly service, great refurb. Big thanks to all the teammembers - it is not easy after a re-opening to such a great job. One thing: the access from the beach to the resort should be controlled, we noticed people from outside using the hotel facitilities, could also be a safety issue.
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Marcella

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has a nice modern design and everything looks new and well maintained. The bedroom was stylish and comfortable overall, although the double bed was quite uncomfortable for two people sharing. The mattress was unstable, so whenever one person moved, the other moved too. Unfortunately, the air conditioning was not working during our stay and the room became very hot at night. We could not leave the windows open because of loud live music in the hotel courtyard. When we raised the issue, staff explained that the hotel system could only run either heating or air conditioning while they were transitioning between the two systems, and we were offered a fan instead. The gym is excellent and the views are very nice. Food was average — some items, like the croquetas, were served frozen, and a couple of our drinks never arrived. On the positive side, the staff were very friendly, professional, and well trained throughout our stay. The kids club was the highlight of the trip, and Jen was fantastic with the children.
Stayed 1 night in May 2026
Verified review

8/10 Good

Daimon

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Zoja Grethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles hat mir sehr gut befallen.
Stayed 6 nights in Jun 2026
Verified review

2/10 Terrible

Hamad

Disliked: Cleanliness, staff & service, amenities
The hotel looks nice, and that’s pretty much where it all ends. My room was very dirty: there was a dead moth next to the bed, a dirty pillowcase, and a towel with makeup stains still on it. When I complained, I was asked what could be done, so I requested a sea-view room upgrade. I was told the new room was ready, moved all my belongings, and then found it was smaller and overlooked a parking lot rather than the sea. The hotel provided a complimentary alcoholic drink, which I do not consume, although they did replace it with something else. I then asked to move back to my original room. Housekeeping did not clean my room until the third day of my four-day stay, claiming I had the "Do Not Disturb" sign up. Given my earlier complaints, they could have knocked or asked if I wanted service, as they eventually did on the third day. Even then, they left another dirty towel. The bathroom also had a strong fishy smell. After I reported it, a maintenance worker poured a chemical down the drain that caused a headache-inducing odor. The fishy smell remained the next day, and no follow-up was done. I was put in contact with someone named Anna when the issue started. But she only met me on the last day, she met with me to discuss the issues and trying to chat. During the conversation, she made excuses for the dirty towels, saying makeup can remain on them after use. However, I fail to see why a supposedly clean towel should still have visible makeup stains on it. Offered water gift.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful staff, we will be back
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Tami

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist wunderschön, sehr gepflegt und in Sachen Sauberkeit und Ambiente absolut auf Fünf-Sterne-Niveau. Insgesamt hatten wir einen schönen Aufenthalt. Leider wurde statt des gebuchten Deluxe-Zimmers mit King-Bed und Balkon zunächst ein barrierefreies Zimmer vergeben. Dieses entsprach optisch und funktional nicht dem gebuchten Standard. Für meinen knapp zwei Meter großen Vater war dies besonders unangenehm, da weder Dusche noch Spiegel für ihn geeignet waren. Trotz sofortiger Reklamation hieß es zunächst, das Hotel sei ausgebucht. Erst am nächsten Tag erhielten wir das ursprünglich gebuchte Zimmer – verkauft als „Upgrade“, obwohl es schlicht die gebuchte Kategorie war. Ebenfalls schade: Die Strandliegen sind kostenpflichtig, was vorab nicht ausreichend kommuniziert wird. Immerhin wurden uns diese am letzten Tag als Entschädigung erlassen. Besonders positiv hervorheben möchten wir Anna, die sich bereits vor der Anreise hervorragend um unsere Wünsche gekümmert und einen liebevollen Willkommensgruß für meine Eltern organisiert hat. Ein großes Lob an sie – genau so stellt man sich Fünf-Sterne-Service vor. Danke nochmal an der Stelle! :) Insgesamt bleibt trotz der schönen Anlage leider Enttäuschung zurück. Von einem Hotel dieser Kategorie erwarten wir einen professionelleren Umgang mit solchen Situationen.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, komfortables und eher ruhiges Hotel, fast kein Lärm von aussen hörbar. Frühstück könnte etwas abwechslungsreicher und Cocktails etwas günstiger sein. Eine Übersicht über Abendveranstaltungen in der Lobby wäre auch von Vorteil. Alles andere war sehr schön und ist zu empfehlen.👍😎
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est vraiment un des meilleurs! Le personnel est incroyablement gentil et attentionné, le lieu est magique avec une ambiance décontractante et sophistiquée, vous n’aurez plus jamais envie de partir d’ici!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superfint hotell med väldigt vänlig personal, trevligt poolområde men lika nära till havet!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 11 Tage im Sarena de Muro verbracht und waren insgesamt mit unserem Aufenthalt sehr zufrieden. Das Hotel hat eine elegante und ruhige Atmosphäre, das Personal war freundlich und die Lage direkt an der Playa de Muro ist wunderschön. Wir möchten auch einige konstruktive Anmerkungen hinterlassen. Das DeluxeZimmer war minimalistisch und geschmackvoll eingerichtet, allerdings waren die Aufbewahrungsmöglichkeiten für zwei Personen während eines 11-tägigen Aufenthalts etwas knapp bemessen. Der Kleiderschrank war nur etwa 60 cm breit, zudem war darin auch das Bügelbrett verstaut. Im Restaurant Biniterra (Halbpension) war das Frühstück gut, allerdings war das Angebot jeden Tag praktisch identisch. An der Brotstation gab es nur ein Messer zum Schneiden des Brotes, weshalb dort regelmäßig eine Warteschlange entstand. Außerdem waren nicht alle Speisen mit Schildern zu Name und Inhaltsstoffen versehen. Besonders hervorheben möchten wir jedoch die freundliche und engagierte Unterstützung von Andreea an der Rezeption. Sie hat uns viele sehr gute Empfehlungen für Ausflüge und Besichtigungen. Ausserdem sind wir der Meinung, dass es gut wäre, im Hotel, Informationen für Touristen über die Posidonia Oceanica an der Playa de Muro bereitzustellen. Viele Urlauber halten diese Meerespflanze fälschlicherweise für „schmutzige Algen“, obwohl sie in Wirklichkeit ein äußerst wichtiger Bestandteil des mediterranen Ökosystems ist.
Stayed 11 nights in May 2026
Verified review

8/10 Good

Amir Farbod

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Anlage, feines Essen, sehr freundliches Personal. Perfektes Hotel. Wir waren rundum zufrieden und kommen wieder.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Uwe Schindela, Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, freundliches Personal. Das Essen hätte etwas abwechslungsreicher sein können. Speisen wurden immer frisch zubereitet. Alles in allem empfehlenswert.
Stayed 7 nights in May 2026

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