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The Hermitage Hotel Mount Cook

4.5 star property
4.5-star luxury hotel near Sir Edmund Hillary Alpine Centre

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Photo gallery for The Hermitage Hotel Mount Cook

Bar (on property)
Bar (on property)
Front of property
Reception
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999
  • Sir Edmund Hillary Alpine Centre
    ‪2 min walk‬
  • Aoraki / Mount Cook Visitor Center
    ‪5 min walk‬
  • Aoraki / Mount Cook

Room options

View all photos for Standard Double or Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double or Twin Room, Mountain View

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed, Mountain View

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premium Twin Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • 376 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Signature Twin Room, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room, 1 Queen Bed, Mountain View

7.4 out of 10
Good
(8 reviews)
  • 183 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

8.8 out of 10
Excellent
(17 reviews)
  • 285 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Mountain View

Signature Room, 1 King Bed, Mountain View | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Signature Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mount Cook

Mount Cook retreat .With a stay at this Mount Cook hotel, you'll be steps from Sir Edmund Hillary Alpine Centre and a 5-minute walk from Mount Cook National Park. Also, Aoraki / Mount Cook Visitor Center is within half a mile (1 km) and Kea Point Walk is within 2 miles (3 km).

What's nearby

  • Sir Edmund Hillary Alpine Centre - 2 min walk - 0.1 miles
  • Mount Cook National Park - 2 min walk - 0.1 miles
  • Aoraki / Mount Cook Visitor Center - 5 min walk - 0.3 miles
  • Kea Point Walk - 11 min drive - 2.5 miles
  • Tasman Lake - 11 min drive - 6.4 miles

Restaurants

  • ‪Alpine Restaurant - ‬1 min walk
  • ‪Chamois Bar & Grill - ‬10 min walk
  • ‪Sir Edmund Hillary Café & Bar - ‬1 min walk
  • ‪The Old Mountaineers' Cafe & Bar - ‬4 min walk
  • ‪Panorama Restaurant - ‬1 min walk

About this property

The Hermitage Hotel Mount Cook

4.5-star luxury hotel near Sir Edmund Hillary Alpine Centre
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Hermitage Hotel Mount Cook. Self parking is free.

This 4.5-star Mount Cook hotel is smoke free.

  • 164 guestrooms or units
  • 2 dining venues
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Hermitage Hotel Mount Cook offers 164 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Mount Cook hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior

Mt Cook Lodge & Motels

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 84 reviews
$151 nightly
The price is $174
Sep 21 - Sep 22
Total with taxes and fees
Mt Cook Lodge & Motels

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: NZD 42 for adults and NZD 22 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 for adults and NZD 22 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

How close is The Hermitage Hotel Mount Cook to the airport?

The Hermitage Hotel Mount Cook is 203.4 mi (234-min drive) away from the Christchurch International Airport (CHC) airport, the closest popular airport to the property.

How much does it cost to stay at The Hermitage Hotel Mount Cook?

As of Sep 20, 2025, prices found for a 1-night stay for 2 adults at The Hermitage Hotel Mount Cook on Sep 24, 2025 start from $181.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hermitage Hotel Mount Cook have an airport shuttle?

Airport shuttle services are not available at The Hermitage Hotel Mount Cook.

Does The Hermitage Hotel Mount Cook offer free breakfast?

Free breakfast isn’t provided at The Hermitage Hotel Mount Cook, but buffet breakfast is offered for a fee of NZD 42 for adults and NZD 22 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at The Hermitage Hotel Mount Cook?

No, there is no casino at this hotel.

What time is check-in at The Hermitage Hotel Mount Cook?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at The Hermitage Hotel Mount Cook?

This hotel offers free self parking.

Does The Hermitage Hotel Mount Cook have a pool?

The Hermitage Hotel Mount Cook does not have a pool.

Does The Hermitage Hotel Mount Cook have a restaurant?

Yes, there are 2 restaurants on site.

Does The Hermitage Hotel Mount Cook have a spa?

There are no spa services available at this hotel.

How close is The Hermitage Hotel Mount Cook to downtown Mount Cook?

The Hermitage Hotel Mount Cook is 0.2 mi away from Mount Cook Village.

Reviews

The Hermitage Hotel Mount Cook Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 1006 reviews
Rating 8 - Good. 331 out of 1006 reviews
Rating 6 - Okay. 108 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

Reviews

8/10 Good

Vibhu

Liked: Cleanliness, amenities, property conditions & facilities
Good property
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Stayed 1 night in Jun 2025

10/10 Excellent

Romika

Stayed 1 night in Jun 2025

10/10 Excellent

Reddy, Cumming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views with perfect location! I don’t think I could’ve asked for better hotel.
Stayed 1 night in Jun 2025

8/10 Good

Connie

Traveled with partner
Liked: Cleanliness
Good environment but bad service, not any service to help customers in snow days. We pay so expensive price but even didn’t help us to remove snow in car park. View is beautiful but room is ver small and limited facilities and dining is expensive, everything in this hotel is expensive
Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Teck Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view of Mt Cook from our room.
Stayed 1 night in May 2025

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location for exploring Mt. Cook/Aoraki National Park! While there was free parking, I could see how it may get filled up during busy season. The rooms were spacious and had great views; however, you could hear your neighbors clearly and the water pressure in the bathroom was pretty low. Restaurants and activities on site for convenience.
Stayed 1 night in Jun 2025

10/10 Excellent

Adele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good view from the hotel. Room was spacious and beds were comfortable. House keeping did a really good job thank you!
Stayed 2 nights in May 2025

8/10 Good

Steven Kim Seng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in May 2025

10/10 Excellent

Eduardo

Stayed 1 night in May 2025

8/10 Good

MITSUNORI, Yokohama

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for travelers and Mountain lovers
Stayed 1 night in May 2025

4/10 Poor

Celeste

Stayed 1 night in May 2025

10/10 Excellent

Bomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, food, and location
Stayed 2 nights in May 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The views were incredible Staff amazing
Stayed 1 night in Apr 2025

10/10 Excellent

WEI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好，住的很开心，自助餐还有米饭饺子味增汤等等，很丰富，这是我在新西兰最难忘的酒店
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Staff & service
Overall very convenient location!
Stayed 1 night in Mar 2025

8/10 Good

Donald, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and mountai views.
Stayed 1 night in Mar 2025

10/10 Excellent

Sai, Aldie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A look at NZ's biggest hill

Disappointing we had to wait for the room to be cleaned as their check in time is an hour later than anywhere else we have stayed, otherwise staff were friendly and helpful. Looking for the entrance to our accommodation block we could not find it at we thought it was the laundry/housekeeping area will trolleys of laundry at the entrance and in the hallway to the room. Food was excellent, room was neat and tidy, overall it was a pleasant stay.
Stayed 1 night in Mar 2025

4/10 Poor

Julie, Sherwood Park

Liked: Staff & service
Disliked: Amenities
Disappointed with this property. For the price I would’ve expected a lot more. Rooms are old and not updated. There is very limited parking and not many options for evening dining.
Stayed 1 night in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must book a room with Mountain View. The view is amazing. Room is much spacious than I expected. Clean & Neat. All the staffs (including the cleaners) are super friendly and helpful. I am glad that I decided to stay with Hermitage Hotel. Unforgettable experience and highlight of my NZ trip.
Stayed 1 night in Oct 2024

4/10 Poor

Jasjeet

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Sheersh

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This hotel claims to be 4-star, but it falls far short of those expectations. The location and views are wonderful, but in Mt. Cook, that’s not unique to this property. Our room, meant for four, had two queen beds and no seating at all. It felt like the hotel expected us to eat elsewhere or spend a fortune in their overpriced restaurant ($83 per person), instead of providing even basic amenities like chairs. The mattress was so soft I was constantly rolling off, and the pillows were of very poor quality. Despite claiming the mattress was new, it offered little support, making sleep uncomfortable. The paint in the room was peeling, the bathroom lacked a heater, and overall, the hotel failed to provide the comfort and quality one would expect from a 4-star. It’s disheartening to pay such exorbitant prices for minimal amenities. Not enoguh parking as well. They seem to be capitalizing on the lack of alternatives in the area. I hope another option opens up for future visitors.
Stayed 1 night in Oct 2024