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Quality Suites Morristown West

2.5 star property
Art Deco hotel perfect for exploring Morristown

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Photo gallery for Quality Suites Morristown West

Lobby
Indoor pool
Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Meeting facility
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

View in a map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Place, Manley Plaza
    ‪5 min walk‬
  • Place, Fountain Plaza
    ‪13 min walk‬
  • Place, Cherokee Crossing
    ‪18 min walk‬

Room options

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Deluxe Suite, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

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About the neighborhood

Morristown

City center stay.Within a 15-minute walk of the hotel, you'll find Manley Plaza and Fountain Plaza. Cherokee Crossing and Merchants Greene are also within 2 miles (3 km).

What's nearby

  • Manley Plaza - 5 min walk - 0.3 miles
  • Fountain Plaza - 13 min walk - 0.7 miles
  • Merchants Greene - 16 min walk - 0.9 miles
  • Fountain Plaza Mall - 18 min walk - 1.0 mile
  • Cherokee Crossing - 18 min walk - 1.0 mile

Getting around

  • McGhee Tyson Airport (TYS) - 65 min drive

Restaurants

  • ‪Huey Magoo's Chicken Tenders - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Good Ole Days Sports Grille - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive

About this property

Quality Suites Morristown West

Art Deco hotel perfect for exploring Morristown
Quality Suites Morristown West offers its guests an indoor pool and a fitness center. There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Quality Suites Morristown West also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Morristown hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Built in 1992
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Suites Morristown West offers 82 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Exterior
Best Western Plus Morristown Conference Center Hotel
  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
4.2 out of 5, Very Good, 1,008 reviews
$84 nightly
The price is $98
Nov 30 - Dec 1
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

How close is Quality Suites Morristown West to the airport?

Quality Suites Morristown West is 57.7 mi (65-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Suites Morristown West?

As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Quality Suites Morristown West on Dec 7, 2025 start from $66.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Suites Morristown West have an airport shuttle?

Airport shuttle services are not available at Quality Suites Morristown West.

Does Quality Suites Morristown West offer free breakfast?

Quality Suites Morristown West offers free buffet breakfast every day from 6 AM to 9 AM.

Is there a casino at Quality Suites Morristown West?

No, there is no casino at this hotel.

What time is check-in at Quality Suites Morristown West?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Quality Suites Morristown West?

This hotel offers free self parking.

Does Quality Suites Morristown West have a pool?

Quality Suites Morristown West features an indoor pool.

Does Quality Suites Morristown West have a spa?

There are no spa services available at this hotel.

How close is Quality Suites Morristown West to downtown Morristown?

Quality Suites Morristown West is 3.1 mi away from Morristown.

Reviews

Quality Suites Morristown West Reviews

6.6

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 474 reviews
Rating 8 - Good. 128 out of 474 reviews
Rating 6 - Okay. 73 out of 474 reviews
Rating 4 - Poor. 67 out of 474 reviews
Rating 2 - Terrible. 89 out of 474 reviews

Reviews

2/10 Terrible

kenneth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room had roaches and no towels in swimming pool area, pool not heated.phone wouldn't work and the staff was not at counter when check in taking food break.would like a mgt person to call me.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Maribel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
First room was very disgusting second room not any better I have enough pictures to show I would appreciate a refund
Stayed 1 night in Aug 2025

6/10 Okay

Jacob

Traveled with group
Liked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 10 nights in Jul 2025

6/10 Okay

Verified traveler

We were in need

The cleanliness was only thing in question…we pulled out sofa sleeper. There were half drank soda bottles in it. We pulled off sheets and requested more…other than that stay was nice
Stayed 1 night in Aug 2025

8/10 Good

Jody

Stayed 2 nights in Jul 2025

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Peggie

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place needs a good cleaning. The pool area needs a major update. Not well ventilated so the paint is falling from the ceiling as well as the walls. Our tub spout was leaking constantly. The staff was really nice.
Stayed 4 nights in Jul 2025

8/10 Good

Brian

Stayed 2 nights in Jul 2025

2/10 Terrible

Mikaël

Stayed 1 night in Jul 2025

2/10 Terrible

lance

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Room had water stains on the floor and ceiling. Looks like flood damage at some point that was never cleaned or fixed properly. It smelled of smoke as well even though it is a non smoking facility.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service
They have new platform style beds on metal frames. Every movement reminds you of the sound of a truck emptying a dumpster. I even looked for the truck, it was so loud.
Stayed 1 night in Jun 2025

10/10 Excellent

Ann-Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was rough
Stayed 3 nights in Jun 2025

4/10 Poor

Jeffrey, Yorktown

Disliked: Cleanliness, property conditions & facilities
First room was not clean. Towel was used in bathroom. Soap was open. Gave us a new room. Crack and hole in tub. Took pic and showed to desk.
Stayed 2 nights in May 2025

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Should be called Low Quality Inn

Just not a nice hotel. Old, smelled bad, no updates, never could get the shower to heat up, pool room covered in mold and mildew. And on top of all of the I seemed to have interrupted the receptionist vape break to check in. Rude and unfriendly.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Marlisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Michael A

Traveled with family
Disliked: Cleanliness, amenities
We found bedbugs
Stayed 2 nights in Mar 2025

6/10 Okay

corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dyana

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemnable

We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!
Stayed 1 night in Feb 2025

8/10 Good

Roy

Stayed 1 night in Jan 2025

6/10 Okay

Timothy

Business traveler, Traveled with family
Liked: Cleanliness

Smelt like midew

The room i had smelt like mildew the bathroom smelt the worst for the midww smell the blankets smelt the same way my family used our own blankets over that reason the rooms are out of date especially for the cost next time ill stay elsewhere
Stayed 1 night in Jan 2025