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Quality Suites

2.5 star property
Art Deco hotel perfect for exploring Morristown

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Photo gallery for Quality Suites

Lobby
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Indoor pool
Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Meeting facility

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Panther Creek State Park
  • Cherokee Park
    ‪13 min drive‬
  • Cherokee Reservoir
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Deluxe Suite, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Morristown

City center stay.At this hotel, you'll be steps from Manley Plaza and within a 15-minute walk of Fountain Plaza. Cherokee Crossing and Merchants Greene are also within 2 miles (3 km).

What's nearby

  • Manley Plaza - 3 min walk - 0.2 miles
  • Rose Center and Council For The Arts - 5 min drive - 3.3 miles
  • Cherokee Park - 13 min drive - 7.8 miles
  • Great Smoky Mountains Expo Center - 15 min drive - 10.8 miles
  • Cherokee Reservoir - 16 min drive - 5.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 60 min drive

Restaurants

  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Huey Magoo's Chicken Tenders - ‬18 min walk
  • ‪Zaxby's - ‬2 min drive
  • ‪Good Ole Days Sports Grille - ‬2 min drive

About this property

Quality Suites

Art Deco hotel perfect for exploring Morristown
Quality Suites offers its guests an indoor pool and a fitness center. There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Quality Suites also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Morristown hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Built in 1992
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Suites offers 82 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Best Western Plus Morristown Conference Center Hotel

  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
4.2 out of 5, Very Good, 1,005 reviews
$93 nightly
The price is $108
Jul 13 - Jul 14
Total includes taxes and fees
Best Western Plus Morristown Conference Center Hotel

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

How close is Quality Suites to the airport?

Quality Suites is 57.7 mi (60-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Quality Suites have an airport shuttle?

Airport shuttle services are not available at Quality Suites.

Does Quality Suites offer free breakfast?

Quality Suites offers free buffet breakfast every day from 6 AM to 9 AM.

Is there a casino at Quality Suites?

No, there is no casino at this hotel.

What time is check-in at Quality Suites?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Quality Suites?

This hotel offers free self parking.

Does Quality Suites have a pool?

Quality Suites features an indoor pool.

Does Quality Suites have a spa?

There are no spa services available at this hotel.

How close is Quality Suites to downtown Morristown?

Quality Suites is 3.1 mi away from Morristown.

Quality Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 109 out of 447 reviews
Rating 8 - Good. 125 out of 447 reviews
Rating 6 - Okay. 68 out of 447 reviews
Rating 4 - Poor. 62 out of 447 reviews
Rating 2 - Terrible. 83 out of 447 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael A

Traveled with family
Disliked: Cleanliness, amenities
We found bedbugs
Stayed 2 nights in Mar 2025

6/10 Okay

corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dyana

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemnable

We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!
Stayed 1 night in Feb 2025

8/10 Good

Roy

Stayed 1 night in Jan 2025

6/10 Okay

Timothy

Business traveler, Traveled with family
Liked: Cleanliness

Smelt like midew

The room i had smelt like mildew the bathroom smelt the worst for the midww smell the blankets smelt the same way my family used our own blankets over that reason the rooms are out of date especially for the cost next time ill stay elsewhere
Stayed 1 night in Jan 2025

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stayed 3 nights in Jan 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where every nice and I sleep well.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rebecca

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Mold in refrigerator. Indoor pool was cold.
Stayed 3 nights in Nov 2024

2/10 Terrible

Tesah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. Roaches and bed bugs!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2024

8/10 Good

Shinji

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Denise

Traveled with partner
Liked: Staff & service
It was an okay stay
Stayed 2 nights in Oct 2024

2/10 Terrible

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Stayed 2 nights in Sep 2024

6/10 Okay

Alan

Stayed 3 nights in May 2024

8/10 Good

Willie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Would be good if the pool opened earlier.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Room comfort
When we checked in we were given a room for which the bathroom commode looked like it hadn't been cleaned for quite some time. We were switched to another room and the toilet flapper wasn't working properly. This property has gone down hill in the last couple of years.
Stayed 2 nights in Aug 2024

10/10 Excellent

BARRY, ARCHDALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 2 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the greatest

The hotel's breakfast was not that great. The water for the bathtub did not have any cold water at all. It was either hot or scalding.
Stayed 1 night in Jul 2024