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Hilton Moorea Lagoon Resort and Spa

5-star property
Papetoai, PK 14, Moorea-Maiao, Windward Islands 1-855-201-7819
4.0 out of 5
Very good!
See all 12 travelocity Reviews

"Overwater bungalow with glass viewing floor for under bungalow coral reef experience " More

By a verified traveler on Fri 14 Feb 2020

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Hotel Description

5-star beachfront resort near Ta'ahiamanu Beach

On the beach

You'll be within half a mile (1 km) of Ta'ahiamanu Beach and 2 miles (3 km) of Moorea Tropical Garden with a stay here. Belvedere Lookout is within 6 miles (10 km) and Moorea Green Pearl Golf Course is within 9 miles (15 km).

Luxury amenities

This luxury resort features a private beach, a full-service spa, and 3 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare.

Free WiFi, MP3 docks

The 106 soundproofed guestrooms offer free WiFi and MP3 docks. LCD TVs come with satellite channels, and other amenities include minibars (stocked with some free items) and room service.

King Garden bungalow

Bed Count 1 King Bed Maximum Occupancy 3 Max
$490* Per night/room Nov 13 - Nov 14

King Garden Suite with Private Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Overwater Bungalow with Panoramic View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bungalow, 1 King Bed, Private Pool, Garden Area

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Bungalow with Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Deluxe Garden Bungalow with Private Pool

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hilton Moorea Lagoon Resort and Spa ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Moorea Lagoon Resort and Spa

Everyone (1) Couples (2) Family (2)
4 out of 5
Overwater bungalow with glass viewing floor for under bungalow coral reef experience

Posted by on Feb 14, 2020

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Comment from Hotel Management

Feb 29, 2020 by Barbara MARTIN (Mrs)

Ia Orana, On behalf of the entire team of Hilton Moorea, we wish to thank you for sharing your fist impressions with us. We look forward to welcoming you back at the Hilton Moorea for another relaxing experience. Once again thank you for sharing your experience and comments with us. With kindest regards,

5 out of 5
marvelous!!!!! Superb. Definitely recommend! Beautiful grounds, kind and welcoming stuff and overall great experience

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 24, 2020 by Daniel MARUHI

Iaorana, thank you for your feedback and hope to see you again.

2 out of 5
Don’t stay here unless you want to be disappointed or come with low expectations. We emailed about getting a hotel transfer but did not get a response. Staff was rude at the desk, ignoring us and allowing others that didn’t wait in line first. Definitely did not feel like they took care of us. Food was terrible. Breakfast buffet had cold benedicts, waffles, pancakes, potatoes. It didn’t taste fresh at all. For dinner, we ordered the same entree and one was good but the other tasted bland & like rubber. The table next to ours had the same issue. The food was NOT re-made and we were still charged for it. The food was definitely not worth the money either. The check out was at 11 but they called at 10 to see if we were ready to leave and then proceeded to call 3 more time & then hang up on us. We also got a knock on our door before 11 to see if we were ready to check out. Definitely felt rushed. When our room wifi didn’t work, my spouse called and got yelled at by the front desk. They ended up having to fix the router. Although the pool, lagoon, dance show was nice, we will never come back. Definitely not worth the money. Very disappointed.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Oct 5, 2019 by Daniel Maruhi

thnak you very much for your feedback and will share this coment with our leadership. Maururu roa

3 out of 5
the location is beautiful. the food was only average. paid for a premium bungalow expecting more privacy, unfortunately people on both sides and across from us. great view of water and wonderful snorkeling from the room. too pricey for what you actually received.

Posted by on Feb 19, 2019

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5 out of 5

Fantastic hotel

Pros: Everything.
Cons: Almost nothing
Location: Not much to do around the hotel.
One of the best hotels ever! My wife and I had a great time. The hotel as all the facilities you could ask for in Moorea, including a beautiful swimming pool, tennis courts, work-out space and fantastic snorkeling right of the little beach. Extremely helpful personnel. We had a cabana on land. It was simply outstanding and even had its own little swimming pool.

Posted by , from Sao Paulo, Brasil on May 23, 2018

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5 out of 5

Pricey but superb

Pros: Close restaurants, Quiet, superb setting
Cons: No free Internet
Overwater bungalows are incredibly luxurious. AND: We snorkeled right from our bungalow/personal dock with coral heads and fish galore right at hand. Staff were polite, helpful, friendly.

Posted by on Jan 22, 2013

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1 out of 5

Do not stay here!

My wife and I visited this resort for our honeymoon back in May. We had the WORST experience which ruined our honeymoon. First of all, we stayed in a garden bungalow and the HOT water broke. We called 3-4 times to complain about it, and every night around the same time, we would be taking cold showers. The 3rd night we were finally moved to a new room BUT the room had twin beds.... They even made the bed like twin beds. I have proof! To top it all off, the HOT WATER BROKE AGAIN! We were sick and tired of complaining and figured we would do it when we got back to the states. Were we WRONG, the hotel said that since we did not complain about our experience while we were there, they would not honor our complaint. How horrible is that? We feel as if our honeymoon was ruined by this horrible experience. Another issue, a BIG issue is the flies. Flies were all over the buffet and over our food. I felt like we were battling the flies while eating. They would not stop coming and they were flying all over the buffet. I would recommend that if you were considering staying here, please do not. you will be disappointed with the service. Our honeymoon was completely ruined because of this. Please stay at the Sheraton or Le Meridian, you will definitely be happier somewhere else.

Posted by on Oct 13, 2008

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4 out of 5

Snorkeling Bliss in Moorea

The hotel is lovely, and the staff is really gracious. The best part about the hotel is the truly amazing world-class snorkeling right off your balcony. Stay in the over the water bungalows if you can, as they are much nicer than the properties on the beach, which feel a bit crowded. Overall, a wonderful experience, although rooms could use some updating and property is a bit dense with lots of bungalows. An easy bike ride into town which is fun.

Posted by on Jun 11, 2007

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5 out of 5

Vacation of a life time!

We love Shearton Moorea and hope to travel back soon.

Posted by on Jun 8, 2007

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5 out of 5

Great Property

Great Snorkeling right off the beach. Calm clear water with great fish. Food was great, try the local spots for dinner. Can't wait to go back!

Posted by on Oct 2, 2006

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About the Hilton Moorea Lagoon Resort and Spa

Location Papetoai, PK 14, Moorea-Maiao, Windward Islands 98729

Property Features

Simply step outside to unwind on the resort's beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hilton Moorea Lagoon Resort and Spa like an outdoor pool and outdoor tennis courts. There are 3 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a 24-hour fitness center, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis. This 5-star Moorea-Maiao resort is smoke free.

  • 1 floor
  • 106 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2000
  • Bar on the beach
  • Bar by the pool
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Moorea Lagoon Resort and Spa offers 106 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars (stocked with some free items). Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Moorea-Maiao resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Stocked minibar (select free items)
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Rotui Grill & Bar - This beachfront restaurant specializes in regional cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Toatea Creperie & Bar - This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Arii Vahine Restaurant - Overlooking the ocean, this diner specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include a private beach, outdoor tennis courts, an outdoor pool, and a sauna. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Spa Hilton Moorea has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must arrange transfers (surcharge) from Tahiti via speedboat or seaplane. To guarantee transfers, guests must contact the property with their flight details at least 3 days before their expected arrival. Transfers from Tahiti to Moorea are unavailable after 5:30 PM. Guests planning to arrive after this time are advised to stay in Tahiti until services resume the next day.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for XPF 9120.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hilton Moorea Lagoon Resort and Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: XPF 18880
  • Christmas Eve (24 December) Gala Dinner per child: XPF 9440 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: XPF 28320
  • New Year's Eve (31 December) Gala Dinner per child: XPF 14160 (from 3 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: XPF 3744 for adults and XPF 3744 for children (approximately)
  • Airport shuttle fee: XPF 1600 per person (one-way)
  • Airport shuttle fee per child: XPF 1600 (one-way), (up to 18 years old)
  • Rollaway bed fee: XPF 9120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Lagoon Moorea
  • Hilton Lagoon Resort
  • Hilton Lagoon Resort Moorea
  • Hilton Moorea
  • Hilton Moorea Resort
  • Moorea Hilton Lagoon Resort
  • Moorea Hilton Resort
  • Hilton Moorea Lagoon And Spa
  • Hilton Moorea Lagoon Resort Spa
  • Hilton Moorea Lagoon Resort and Spa Resort
  • Hilton Moorea Lagoon Resort and Spa Moorea-Maiao
  • Hilton Moorea Lagoon Resort and Spa Resort Moorea-Maiao

You should know

  • To get to the property, guests need to transfer by airplane and boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Hilton Moorea Lagoon Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.