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Hotel Lucerna Ciudad Juarez

4.5 star property
4.5-star luxury hotel near Hospital de la Mujer

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Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Property video
Reception
Front of property
Business center

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Gym
  • Parking included

Explore the area

View in a map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Place, Hospital de la Mujer
    ‪2 min walk‬
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(36 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Ciudad Juárez

Heart of Ciudad Juárez.At this hotel, you'll be steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 2 miles (3 km).

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.1 miles
  • Plaza de las Americas - 3 min walk - 0.2 miles
  • Jaime Canales Lira Stadium - 9 min walk - 0.5 miles
  • Paso del Norte Cultural Center - 12 min walk - 0.7 miles
  • Estadio 20 de Noviembre - 12 min walk - 0.7 miles

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 23 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Crisostomo - ‬7 min walk
  • ‪Cafe Veracruzano - ‬12 min walk
  • ‪Fiesta Inn - ‬4 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Lucerna Ciudad Juarez

4.5-star luxury hotel near Hospital de la Mujer
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

  • 138 guestrooms or units
  • 7 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Childcare (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 7 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

The deposit amount is equivalent to 1 night if paid in cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

How close is Hotel Lucerna Ciudad Juarez to the airport?

Hotel Lucerna Ciudad Juarez is 9.7 mi (26-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on Jan 4, 2026 start from $95.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Lucerna Ciudad Juarez have an airport shuttle?

Airport shuttle services are not available at Hotel Lucerna Ciudad Juarez.

Does Hotel Lucerna Ciudad Juarez offer free breakfast?

Hotel Lucerna Ciudad Juarez offers free buffet breakfast every day from 6:00 AM to noon.

Is there a casino at Hotel Lucerna Ciudad Juarez?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (15-min drive) and Speaking Rock Entertainment Center (18-min drive) are nearby.

What time is check-in at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Lucerna Ciudad Juarez?

This hotel offers free self parking.

Does Hotel Lucerna Ciudad Juarez have a pool?

Hotel Lucerna Ciudad Juarez features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Hotel Lucerna Ciudad Juarez have a restaurant?

Hotel Lucerna Ciudad Juarez is home to Acueducto, which features brunch.

Does Hotel Lucerna Ciudad Juarez have a spa?

There are no spa services available at this hotel.

How close is Hotel Lucerna Ciudad Juarez to downtown Ciudad Juárez?

Hotel Lucerna Ciudad Juarez is 3.6 mi away from Ciudad Juárez.

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 640 out of 1002 reviews
Rating 8 - Good. 128 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Stayed 1 night in Sep 2025

10/10 Excellent

samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent pool
Stayed 1 night in Aug 2025

10/10 Excellent

Idaly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Roberto

Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Stayed 1 night in Aug 2025

10/10 Excellent

Cid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente locación y servicio
Stayed 1 night in Aug 2025

10/10 Excellent

Nubiag

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention
Stayed 2 nights in May 2025

8/10 Good

Carlos

Traveled with family and small children, Business traveler
Too noisy and the smell in the room was awful
Stayed 1 night in Aug 2025

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the rooms. Just a little more friendly front desk please.
Stayed 1 night in Aug 2025

10/10 Excellent

Leobardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional performance and service
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool, helpful and friendly staff, comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2025

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom wasn’t very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Graciela

Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Stayed 1 night in Aug 2025

10/10 Excellent

Nolberto

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2025

10/10 Excellent

Antonia

Stayed 2 nights in Aug 2025

10/10 Excellent

Saul

Stayed 1 night in Jul 2025

4/10 Poor

Alfredo, pasadena

Traveled with family
Liked: Staff & service
No hot water in the hotel. Expensive alcoholic drinks. Wind gushing trough window cracks
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Place is so dirty and disgusting! I rented out 2 rooms both were absolute trash there was bugs on sofá
Stayed 1 night in Jul 2025

8/10 Good

Francisco

Liked: Amenities
Clean place
Stayed 1 night in Jul 2025