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"My family and I enjoyed this hotel very much. The onlt thing missing was snow but it had been too warm to make any. Next time we will go a little late ... " More

By HenryF, from Long Island, NY on Sun 30 Dec 2012

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Hotel Description

3-star ski-in/ski-out resort with 3 restaurants

Mountain retreat

Stay at this Callicoon resort and you'll be within 12 miles (20 km) of White Sulphur Springs Synagogue and Bethel Woods Center For The Arts. Bethel Woods is within 12 miles (20 km) and Monticello Casino and Raceway is within 20 miles (32 km).

18-hole golf course

This smoke-free resort features a golf course, ski-in/ski-out access, and a nightclub. Take advantage of ski lessons, ski rentals and ski passes on site, and enjoy downhill skiing. Bring the family and enjoy the children's club, bowling alley, and children's pool.

Cable TV

Featuring conveniences like sitting areas and coffee/tea makers, the 200 guestrooms also offer DVD players and TVs with cable channels. Room service, free local calls, and hair dryers are also available.

Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$210* Per night/room May 22 - May 23

Hotel Traditional ADA

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

One Room Efficiency

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Room Efficiency

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa Roma Resort and Conference Center ratings based on 4 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Villa Roma Resort and Conference Center

1 out of 5

Will not be returning!

I went to Villa Roma on a 3 day conference and stayed 4 days too many! The front desk staff was very rude and very unhelpful. The rooms varied from nice to awful. I was in the end of a timeshare (up on a hill away from the main building) and there were no amenities that were advertised on their site (coffee maker, iron, etc.). I had to ask for everything and then sat and waited for two hours, called back and the person said "Didn't they bring that yet?" He really didn't seem to care. When I called and asked where the closest ice machine was I was told at the main building so I would have to take a shuttle just to get ice – not very convenient. One of the people I was with was drying her hair in the morning (7:00 am) and water started pouring down from the lights in the ceiling - again the staff didn’t seem to care and nothing had been done by 5 pm. After the president of our conference made a fuss at the front desk she finally got another room. The food was mediocre in the dining room on the top floor the café on the ground floor was good but service was lacking.

Posted by , from Wellsville, NY on Jul 10, 2013

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1 out of 5

Will not stay again!

Firstly, during the time we were making our hotel reservations and had some questions directed to the hotel, they were either very slow in responding, did not address our questions, or did not respond at all. To me this was not a good indication of their customer service. Once we arrived, we were disappointed by the quality of the lodging and the lack of well trained and courteous staff.

Posted by , from NY on Jun 26, 2013

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1 out of 5

Bad Trip

We just spent four days at the Villa Roma. The rooms are dirty. The staff is rude and uncooperative. In the timeshares people didn't have water for four days. I overheard staff complaining that our group didn't tip enough. Valets were unavailable at peak times and we were told to go get our own cars. One of our members commented that he wouldn't feed that food to his dog.

Posted by on Jun 5, 2013

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5 out of 5

Very nice and friendly atmosphere!

Pros: Close restaurants, Quiet
My family and I enjoyed this hotel very much. The onlt thing missing was snow but it had been too warm to make any. Next time we will go a little later in the year.

Posted by , from Long Island, NY on Dec 30, 2012

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About the Villa Roma Resort and Conference Center

Location 356 Villa Roma Rd, Callicoon, NY 12723

Property Features

Have fun with onsite winter activities, including downhill skiing, snowboarding, and snow tubing and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. Villa Roma Resort and Conference Center helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the resort's 2 bars/lounges or mingle with other revelers at the onsite nightclub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. WiFi is free in public spaces. This ski resort also offers a children's pool, outdoor tennis courts, and a sauna. Self parking and valet parking are free. This 3-star Callicoon resort is smoke free.

  • 200 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • 14531 sq ft of conference space
  • 1350 sq m of conference space
  • Built in 1969
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Refrigerator (on request)
  • DVD player

Internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Casino shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Villa Roma Resort and Conference Center offers 200 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Cable television is provided. Bathrooms include showers and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

  • Sitting area
  • In-room dining
  • Television
  • Cable channels
  • DVD player
  • Refrigerator available
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:00 AM.

Main Dining Room - Overlooking the garden, this restaurant serves breakfast and dinner. Reservations are required.

The Beechwoods Restaurant - Overlooking the golf course, this restaurant serves dinner only. Reservations are required.

Martys Lounge - Onsite bar. Open daily.

Mezzanine Piano Bar - This piano bar overlooks the garden. Open daily.

Room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Snowboarding on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Horse riding/rental on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Playground on site
  • Racquetball/squash on site
  • Rafting nearby
  • Snow tubing on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Basketball on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Bowling alley on site
  • Downhill skiing on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Roma Villa
  • Roma Villa Resort
  • Roma And Conference Center
  • Villa Roma Callicoon
  • Villa Roma Resort
  • Villa Roma Resort Callicoon
  • Villa Roma Hotel Callicoon
  • Villa Roma Resort Conference Center
  • Villa Roma Resort and Conference Center Resort
  • Villa Roma Resort and Conference Center Callicoon
  • Villa Roma Resort and Conference Center Resort Callicoon

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.