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"We stayed for the water park this time. It was comfortable, and the employees were great. I would have liked the option of a lounge chair vs the tab ... " More

By a verified traveler on Wed 02 Sep 2015

Hotel Description

Family-friendly 3-star hotel with free water park

In Otsego

Within 6 miles (10 km) of this hotel, you'll find Albertville Premium Outlets and Ellingson Car Museum. Anoka Technical College is within 12 miles (20 km) and Shoppes at Arbor Lakes is within 16 miles (25 km).

Free water park, dining

Free water park access and an indoor pool are featured at this smoke-free hotel. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the fitness center and perks like free self parking and free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 125 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free newspapers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$87* Per night/room Oct 27 - Oct 28

Family Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Minneapolis NW-Elk River ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Minneapolis NW-Elk River

Everyone (4) Family (1)
3 out of 5
No one around to get you checked in, left a walk-in talkie to call, but had to call by phone after 10 minutes.

Posted by on Aug 25, 2019

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4 out of 5

Posted by on Apr 19, 2019

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4 out of 5
Hotel was in a great location for all that we did in the weekend. We had a largish family gathering with mixed ages of guests, so we thought an indoor waterpark would be fun. We knew this wasn't up to par with an upscale chain like Great Wolf, but we were happy to not pay those prices and deal with those crowds, either. The waterpark certainly suffices as a no-lines, couple of good slides and lazy river type thing. The hot tub is large. However, it all needs a solid update and cleaning. The stairs leading to the biggest slides are rusting out. We were also disappointed to find out that the waterpark closes at 4pm on Sunday! We were not able to enjoy it that evening as planned. The hotel has a 'family fun zone' in the basement which we had looked forward to playing ping pong in, but it cost extra! My only other complaint about the hotel was that it is very noisy. We were in a 2-queen room, though we measured and those beds were most certainly full/doubles, not queens. My sister had the same type room on the third floor, and hers was much larger. What gives? That being said, the room was large enough for us but had a musty smell a bit and the shower was odd- for anyone over 5'3 or so. Also, I had called ahead to request we be near our other family members' rooms, and we were all on different floors and opposite ends of the hotel. Weird. All in all, it served its purpose, cleanliness of the room was fine, staff was nice, and kids had fun.

Posted by , from North Jersey on Nov 16, 2018

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4 out of 5
Overall good experience. Carpet in room had a large (2-3 foot repaired rip) - not what I expect for $200 a night!!!

Posted by , from Elk River on Sep 24, 2018

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4 out of 5

Nice Water Park

Pros: Liked the room layout immensely! I also liked the water park, with the ability to have food and drinks.
Cons: I honestly HATE to stay at a hotel that doesn't provide a continental breakfast. But this was the only choice I had for the reason we were there.
Location: Within a few miles there is variety of stores/ and eateries. Applebees, Arbys, McDonalds Burger King, Perkins, Chinese etc. Also a theater.
We stayed for the water park this time. It was comfortable, and the employees were great. I would have liked the option of a lounge chair vs the table and chairs. As I was there watching 4 girls, and not swimming myself. Comfort. The facility was clean, however the cleaning people have fault with edging. All corners and edges had dirt, and other things. In the room, the elevators and halls. Worries about bugs, and mice droppings along edges. oh yes, because they had a restaurant in the hotel, there was a lack of near by delivery and food options. Over all I would visit again, I really liked the suite. oh yeah... and I ran out of kleenex at a weird hour. The color was off on the box and it should have been changed the last time the room was cleaned.

Posted by on Sep 2, 2015

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Comment from Hotel Management

Nov 12, 2015 by Greg

Thank You for your feedback, I will share your comments with the team to focus on correcting the areas that you mentioned

1 out of 5

Not for small children

Rules for waterpark are not clearly posted and each staff member deals with the rules differently.Water slides are fun but WAY too fast for children under 7 or 8.You would not know this unless you are already there.During our stay there was a hotel wide water issue.We never got a straight answer on what the problems was, so all we know is that it burned our skin and was an orangish brown color when the bath was filling.When hotel management was informed they stated "oh, that's not good. How was the rest of your stay?"Not impressed!!We will not be taking our family back to this location.

Posted by on Mar 23, 2010

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5 out of 5

Great Family Weekend

We really enjoyed our stay at the Holiday Inn. The waterpark was great and there were plenty of slides and other pools to make everyone happy. The hotel staff was very friendly and professional and the rooms were clean and spacious. I would recommend this hotel as a great family getaway. We were also close to the Albertville Outlet Mall and had a number of restaurants to choose from close by. We ordered pizza in one night as well and it was quite tasty. Will definitly come back again!!

Posted by on Jul 8, 2009

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1 out of 5

Nice waterpark but rude staff

Check in time is 4:00, we weren't able to get in our room until 4:30 & even at that time staff was still vacuuming the room & making beds. The waterpark was nice, had a lot to do for people of all ages, but lifeguards weren't the friendliest either. Upon checkout, front desk staff was extremely rude. Their printer broke & they rolled their eyes at us when we still asked for a reciept, which we needed as room costs were split amongst a group of us. They also would not allow you to sit in their lounge area with outside food. Odd, since they have microwaves & fridges in the room. WILL NOT GO BACK!!!! I have been to other waterparks were the service was much much better. This was just not a fun experience.

Posted by on Mar 19, 2009

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3 out of 5

Decent water park, but I've been to better

We were actually fairly disappointed with our stay. The water park is fun, and has a fun lay out, but the water and air were too cold, every kid in there had blue lips. (This was in Jan. 2009) Even our kids didn't want to go back before we checked out because they were so cold. The life guards were not super attentive. I saw one lounging on a chair, 2 chatting as they kept half an eye on the pools. There was no lifeguard supervising the exit for the water slides, there were not enough lifeguards in general. There were no towels clean at the pool, and we waited for about 15 minutes & then finally ran dripping to our rooms, where we were given only 3 towels in a suite for 6 people. We called down for more towels & the staff person was very grumpy about it. The suite was a nice size and lay-out, it was a little noisy at night, you could hear doors slamming. We were grossed out at what we found under the couch when we pulled out the couch bed, obviously hadn't been vacuumed under there for awhile. The hotel is in nice repair, we loved the underground heated parking, especially since it sleeted that day! The waitresses in the restaurant were very nice, food was not bad for a hotel restaurant.

Posted by on Jan 2, 2009

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5 out of 5

Great Time

I love that this area is sooo excessible for those who have a physical inability..

Posted by on Jun 2, 2007

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About the Holiday Inn Minneapolis NW-Elk River

Location 9200 Quaday Ave Ne, Otsego, MN 55330

Property Features

Holiday Inn Minneapolis NW-Elk River offers its guests a complimentary water park, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly Holiday Inn Minneapolis NW-Elk River. Self parking is free. This 3-star Otsego hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) (69.6 km / 43.3 mi)
  • Train station: Elk River Station (6.3 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Minneapolis NW-Elk River offers 125 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Mississippi Valley Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

The property’s water park is closed Monday-Thursday from October-May. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 10.50 per person (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Minneapolis NW-Elk River
  • Holiday Inn Minneapolis NW-Elk River Hotel
  • Holiday Inn Minneapolis NW-Elk River Hotel Otsego
  • Holiday Inn Minneapolis NW-Elk River Otsego
  • Holiday Inn Minneapolis NW Elk River
  • Inn Minneapolis NW Elk River
  • Minneapolis Nw Elk River
  • Holiday Inn Minneapolis NW-Elk River Hotel
  • Holiday Inn Minneapolis NW-Elk River Otsego
  • Holiday Inn Minneapolis NW-Elk River Hotel Otsego

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Monticello-Hotels-Holiday-Inn-Minneapolis-NW-Elk-River.h1327334-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.