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"I had the most wonderful stay while in Montgomery. Courtyard has always been my hotel of choice and this one lived up to my expectations. The room was ... " More

By Kienu, from Mobile, AL, USA on Fri 09 Dec 2011

Hotel Description

3-star hotel near EastChase Shopping Mall

In shopping district

Within 2 miles (3 km) of this Montgomery hotel, you'll find Montgomery Museum of Fine Arts and Carolyn Blount Theatre. Blount Cultural Park and Eastdale Shopping Mall are also within 3 miles (5 km).

Business services

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport pick-up service. Enjoy the seasonal outdoor pool and perks like free self parking.

Free Internet, flat-screen TVs

The 146 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and coffee/tea makers. Free weekday newspapers, hair dryers, and phones are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$67* Per night/room May 30 - May 31

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Montgomery ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Courtyard by Marriott Montgomery

Everyone (2)
2 out of 5

Not so good surprises

Pros: Staff people were friendly
Cons: It probably needs a makeover
Location: Alabama Shakespeare Festival was our destination.
We booked two rooms. Rooms were not ready at check in time. Staff then took card that was presented for extra charges by room number two, and charged both rooms to that card rather than the one that had been booked with Travelocity. This was brought to the attention of the staff, but they were unable to make the correction. One room had an empty beer can on the balcony. The other room's tv remote was made up into the bed. Mattress in my room was old and sagging. Lighting in hallways very dim, giving it a cave like appearance.

Posted by on Jul 25, 2018

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2 out of 5

I choose this hotel because of the name Marriott

Pros: The room was nicely decorated.
Cons: Your website needs to know when construction is in process and if the pools are broken.
Location: Location was fine
I choose this hotel to attend a college graduation. I also choose it because of the Marriott name I specifically filtered a pool and a "hot" breakfast. Needless to say, the pool was broken and locked and the hot breakfast consisted of a microwaved breakfast sandwich. The room however was very nicely decorated, but the air-conditioner made a loud noise that kept waking me up through the night and when I didn't hear that noise the noise from the ice-maker (a running water noise) outside the hall kicked in. The sink did not drain and the iron did not work. The hotel was under major construction and I could barely get to my room because of the carpet removal and general construction workers and equipment and where they were working was the only way to get to the elevator that lead to the room. I will never book a room through your site again.

Posted by , from New Orleans on May 16, 2016

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5 out of 5

I love this hotel!!!

Pros: Close restaurants, Free Internet, Quiet
I had the most wonderful stay while in Montgomery. Courtyard has always been my hotel of choice and this one lived up to my expectations. The room was clean and the staff was extremely courteous and helpful, very friendly. I was close to I-85 which gave me the opportunity to shop and visit the surrounding restaurants. The noise level was at a minimum and the bed was everything I anticipated. I would definitely be staying again if I am ever traveling to Montgomery. I cannot think of anything negative to say about this hotel. Kudos to the staff.

Posted by , from Mobile, AL, USA on Dec 9, 2011

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Comment from Hotel Management

Jan 18, 2016 by Shellie

Dear Valued Guest, Thank you for sharing your experience at the Courtyard Montgomery through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shellie Jenkins Assistant General Manager shellie.jenkins@marriott.com 334.272.5533

5 out of 5

Excellent- Highly Recommend

Very clean, comfortable bed and pillows. Great hot breakfast, speedy check out available. I would suggest getting the package with the breakfast otherwise you will find the breakfast way over priced.

Posted by on Jun 26, 2009

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Comment from Hotel Management

Jan 18, 2016 by Shellie

Dear Valued Guest, Thank you for sharing your experience at the Courtyard Montgomery through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shellie Jenkins Assistant General Manager shellie.jenkins@marriott.com 334.272.5533

4 out of 5

Nice hotel

I have stayed at this hotel twice in the last 4 months. It is very clean and nice. The decor is very nice and the beds are comfortable. My only complaint is that there are no television channels for kids. On my first stay, I paid $3.00 for my son to watch a 24 minute Mickey Mouse Clubhouse so that I could take a shower. My second stay was just me and my husband so kids programming was not a problem. The staff was ok, some worked faster than others to get folks checked in. But overall it is a good hotel.

Posted by on Nov 18, 2008

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2 out of 5

no sleep

too noisy! Can hear all traffic outside, all night. Also noise in hall & adjacent rooms. Day desk clerks not friendly or helpful-worst thing was not being able to understand the young lady-mumbled. The breakfast was way too expensive ($10). We went down the road to Waffle House & there are several close restaurants. We come here yearly for softball & have stayed at this hotel for 5 years but this is the last year we will use this Courtyard. Very disappointed!!!

Posted by on Mar 17, 2007

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Comment from Hotel Management

Jan 18, 2016 by Shellie

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Montgomery. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Montgomery. Sincerely, Shellie Jenkins Assistant General Manager shellie.jenkins@marriott.com 334.272.5533

1 out of 5

Never again...

For a high-end hotel ($100+/night), I was very displeased to find no microwave or refrigerator in the room! On top of that, the breakfast was $10/plate and the staff was rude. However, the maids were very friendly.

Posted by on May 24, 2006

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Comment from Hotel Management

Jan 18, 2016 by Shellie

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Montgomery. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Montgomery. Sincerely, Shellie Jenkins Assistant General Manager shellie.jenkins@marriott.com 334.272.5533

About the Courtyard by Marriott Montgomery

Location 5555 Carmichael Rd, Montgomery, AL 36117

Property Features

Courtyard by Marriott Montgomery offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. There's an onsite business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1248 square feet (112 square meters). The business-friendly Courtyard by Marriott Montgomery also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available. This 3-star Montgomery hotel is smoke free.

  • 146 guestrooms or units
  • 3 levels
  • 1248 sq ft of conference space
  • 112 sq m of conference space
  • Dining venue
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Montgomery Regional Airport (MGM) (23.2 km / 14.4 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Montgomery offers 146 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Courtyard by Marriott Montgomery has a restaurant serving breakfast only.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.95 and USD 10.95 for adults, USD 2.95 and USD 5.95 for children (approximately)
  • Airport shuttle fee: USD 5.00 per room
  • Airport shuttle fee per child: USD 0.00 (from 13 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Montgomery
  • Courtyard Marriott Montgomery
  • Courtyard Montgomery
  • Marriott Courtyard Montgomery
  • Marriott Montgomery
  • Montgomery Courtyard Marriott
  • Montgomery Marriott
  • Courtyard By Marriott Montgomery Hotel Montgomery
  • Courtyard Marriott Montgomery Hotel
  • Montgomery Courtyard
  • Courtyard by Marriott Montgomery Hotel
  • Courtyard by Marriott Montgomery Montgomery
  • Courtyard by Marriott Montgomery Hotel Montgomery

You should know

  • Courtyard by Marriott Montgomery offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Set meals are served in guestrooms only (no menus or public dining).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.