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Hotel Sercotel Portales

3.0 star property
3-star hotel in Logroño City Centre

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Photo gallery for Hotel Sercotel Portales

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board
Exterior
Lobby
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Portales, 85, Logroño, La Rioja, 26001
  • Calle del Laurel
    ‪2 min walk‬
  • Sala de Exposiciones Ibercaja
    ‪8 min walk‬
  • Bodegas Franco Espanolas
    ‪10 min walk‬
  • Logrono (RJL-Agoncillo)
    ‪12 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Boutique)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Boutique)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Classic)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Classic)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, iron/ironing board

Classic Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Logroño

Heart of Logroño.A stay at this Logroño City Centre hotel places you steps from Museo de la Rioja and within a 5-minute walk of Calle del Laurel. Church of Santiago el Real and Concatedral Santa Maria de La Redonda are also within half a mile (1 km).

What's nearby

  • Calle del Laurel - 2 min walk - 0.1 miles
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.3 miles
  • Sala de Exposiciones Ibercaja - 8 min walk - 0.5 miles
  • Bodegas Franco Espanolas - 10 min walk - 0.5 miles
  • Riojaforum Conference Center - 5 min drive - 1.5 miles

Getting around

  • Logroño Railway Station (LGV) - 20 min walk
  • Logrono (RJL-Agoncillo) - 21 min drive

Restaurants

  • ‪Odeon Café - ‬2 min walk
  • ‪Letras de Laurel - ‬3 min walk
  • ‪Blanco y Negro - ‬3 min walk
  • ‪Bar Soriano - ‬2 min walk
  • ‪Clandestino - ‬1 min walk

About this property

Hotel Sercotel Portales

3-star hotel in Logroño City Centre
As a guest of Hotel Sercotel Portales, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Sercotel Portales also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Logroño hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Sercotel Portales offers 48 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Spanish

Similar properties

Daily buffet breakfast (EUR 16 per person)

Sercotel Calle Mayor

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.8 out of 5, Exceptional, 584 reviews
$85 nightly
The price is $93
Jun 15 - Jun 16
Total includes taxes and fees
Sercotel Calle Mayor

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 for adults and EUR 13.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.50 for adults and EUR 13.50 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

How close is Hotel Sercotel Portales to the airport?

Hotel Sercotel Portales is 10.1 mi (21-min drive) away from the Logrono (RJL-Agoncillo) airport, the closest popular airport to the property.

Does Hotel Sercotel Portales have an airport shuttle?

Airport shuttle services are not available at Hotel Sercotel Portales.

Does Hotel Sercotel Portales offer free breakfast?

Free breakfast isn’t provided at Hotel Sercotel Portales, but buffet breakfast is offered for a fee of EUR 13.50 for adults and EUR 13.50 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Sercotel Portales?

No, there is no casino at this hotel.

What time is check-in at Hotel Sercotel Portales?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Sercotel Portales?

Free parking is not available at this hotel. Self parking is available for EUR 15 per day.

Does Hotel Sercotel Portales have a pool?

Hotel Sercotel Portales does not have a pool.

Does Hotel Sercotel Portales have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Sercotel Portales to downtown Logroño?

Hotel Sercotel Portales is 0.2 mi away from Logroño.

Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 246 out of 403 reviews
Rating 8 - Good. 127 out of 403 reviews
Rating 6 - Okay. 21 out of 403 reviews
Rating 4 - Poor. 7 out of 403 reviews
Rating 2 - Terrible. 2 out of 403 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vimary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stopover enroute to ferry ports.

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Gisele

Stayed 1 night in Sep 2024

8/10 Good

Greer

Liked: Amenities
Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.
Stayed 2 nights in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great, but no duvet or blanket

It’s a lovely hotel close to great restaurants and also the path out of the city for the Camino. There was only a sheet on the bed and no duvet or blanket. I froze. I had to use a spare pillow to try and warm one side of me.
Stayed 1 night in Sep 2024

8/10 Good

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & great location

Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mathil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel in Logrono!

Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Janet

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Stayed 1 night in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort

Well situated but could be better

Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.
Stayed 1 night in Jun 2024

10/10 Excellent

Francois

Stayed 1 night in May 2024

8/10 Good

Richard Huw

Stayed 5 nights in May 2024

8/10 Good

Richard Huw

Stayed 4 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel. Excellent service from all personnel.
Stayed 1 night in May 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

William, Geneseo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay while on Camino

We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in nice are? But the only thing I didn’t like was that the Air conditioner at night didn’t work because they have the the thermostat outside so the only thing that was working at night was the central fan that was what the front lady told me, and during the day when you leave the room and remove the room card key it would turn the power off so the AC will turn off, what I did was that I put a old plastic card so it won’t turn off.
Stayed 4 nights in Sep 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aloha La Rioja

This hotel, located on the western fringe of central Logrono, was a great place to stay for the three nights we took in the San Mateo wine harvest festival. Calle Portales is a narrow thoroughfare that dives straight into the heart of Logrono. A short zig-zag from the hotel and one is in the middle of a vibrant tapas and bar scene which we enjoyed immensely. Our room was very clean though smaller than our perception when looking at room photos online. With our four bags, and little room storage, it was very tight. I wish hotels would post room measurements. Front desk staff was friendly and helpful. The breakfast buffet we found to be average. Overall, I would recommend this hotel for those folks who travel light and want clean digs near the action!
Stayed 3 nights in Sep 2023

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Just a basic room /amenities in a good location. Clean, safe, and good enough for a short stay - we've been there for one night only. Parking and the car elevator are a bit tight.