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Serena Beach Resort and Spa

4.0 star property
4-star beachfront hotel near Bamburi Beach

Choose dates to view prices

Photo gallery for Serena Beach Resort and Spa

Relax by the serene pool surrounded by lush palm trees and a shaded gazebo.
Relax in comfort with a large bed, two nightstands, and ambient lighting.
Dine al fresco by the water's edge, surrounded by serene beauty.
Guests can exchange vows with ocean views at this picturesque outdoor wedding venue.
Relax in a serene beachside setting with ocean views, lounge chairs, and a small table.

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast included
  • Gym

Explore the area

Map
Shanzu Beach, Mombasa, Mombasa County, 90352
  • Bamburi Beach
    ‪4 min drive‬
  • Mtwapa Mall
    ‪6 min drive‬
  • Nyali Beach
    ‪16 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Twin Room, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | 1 bedroom, premium bedding, down comforters, free minibar items

Superior Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 384 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Double Room, Garden View

7.6 out of 10
Good
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | 1 bedroom, premium bedding, down comforters, free minibar items

Superior Double or Twin Room, Sea View

  • 384 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Studio Suite, Terrace, Garden View

1 bedroom, premium bedding, down comforters, free minibar items

Executive Studio Suite, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Non Smoking, Garden View

Family Room, Non Smoking, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Family Room, Non Smoking, Garden View

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Mombasa

On the beach.With a stay at this Shanzu hotel, you'll be within 2 miles (3 km) of Bamburi Beach and 6 miles (10 km) of Mtwapa Mall. Haller Park and Nguuni Nature Sanctuary are also within 6 miles (10 km).

What's nearby

  • Bamburi Beach - 4 min drive - 1.2 miles
  • Mtwapa Mall - 6 min drive - 3.2 miles
  • Haller Park - 7 min drive - 3.7 miles
  • Nguuni Nature Sanctuary - 8 min drive - 4.3 miles
  • Nyali Beach - 16 min drive - 6.6 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 49 min drive

Restaurants

  • ‪Kendas Arcade Hotel - ‬5 min drive
  • ‪Severin Sea Lodge - ‬5 min drive
  • ‪Pirates Beach Resort - ‬6 min drive
  • ‪Char Choma - ‬5 min drive
  • ‪Il Covo - Bamburi - ‬4 min drive

About this property

Serena Beach Resort and Spa

4-star beachfront hotel near Bamburi Beach
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Serena Beach Resort and Spa like an outdoor pool and outdoor tennis courts.

Free breakfast is available daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a health club, a hot tub, and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mombasa hotel.

  • 164 guestrooms or units
  • 2 levels
  • 5 buildings
  • 3 dining venues
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1976
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Serena Beach Resort and Spa offers 164 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 21-inch LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Serena Maisha has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Languages

English, French, German, Italian, Swahili

Similar properties

Relax by the resort's large pool surrounded by palm trees and lounge chairs.

Sarova Whitesands Beach Resort & Spa

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 279 reviews
$204 nightly
The price is $238
Aug 21 - Aug 22
Total includes taxes and fees
Sarova Whitesands Beach Resort & Spa

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 21-inch LCD TV with premium satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serena Beach Resort and Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KES 115.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 115.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 7997

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Serena Beach
Serena Beach Mombasa
Serena Beach Resort
Serena Beach Resort Mombasa
Serena Resort
Hotel Serena Beach
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu
Serena Beach And Spa Mombasa
Serena Beach Resort and Spa Hotel
Serena Beach Resort and Spa Mombasa
Serena Beach Resort and Spa Hotel Mombasa

Frequently asked questions

How close is Serena Beach Resort and Spa to the airport?

Serena Beach Resort and Spa is 10.8 mi (38-min drive) away from the Vipingo (VPG) airport, the closest popular airport to the property.

How much does it cost to stay at Serena Beach Resort and Spa?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Serena Beach Resort and Spa on Jul 27, 2025 start from $203.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serena Beach Resort and Spa have an airport shuttle?

Serena Beach Resort and Spa offers an airport shuttle 24 hours a day, on request, for a charge of KES 3100 per vehicle, one-way.

How close is Serena Beach Resort and Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Serena Beach Resort and Spa offer free breakfast?

Serena Beach Resort and Spa offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Serena Beach Resort and Spa?

No, there is no casino at this hotel.

What time is check-in at Serena Beach Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Serena Beach Resort and Spa?

This hotel offers free self parking.

Does Serena Beach Resort and Spa have a pool?

Serena Beach Resort and Spa features an outdoor pool.

Does Serena Beach Resort and Spa have a restaurant?

Yes, there are 3 restaurants on site.

Does Serena Beach Resort and Spa have a spa?

Pamper yourself with a day at Serena Maisha, where you can enjoy body wraps, hot stone massages, and body treatments.

How close is Serena Beach Resort and Spa to downtown Mombasa?

Serena Beach Resort and Spa is 8.4 mi away from Mombasa.

Serena Beach Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 205 reviews
Rating 8 - Good. 55 out of 205 reviews
Rating 6 - Okay. 8 out of 205 reviews
Rating 4 - Poor. 4 out of 205 reviews
Rating 2 - Terrible. 5 out of 205 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The live music was very loud and frequently went on until 11pm. I have to be up early to do medical camp so didn’t appreciate the late finish and the volume of the live music. I shall book a quieter room well away from the live music next time I visit
Stayed 7 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 3 nights in Apr 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Apr 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities
First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved.
Stayed 6 nights in Mar 2025

10/10 Excellent

Salima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Stayed 2 nights in Feb 2025

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink. The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones. We will be back!
Stayed 7 nights in Dec 2024

8/10 Good

MAJORY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SERENE VIBES! We enjoyed our stay from day one!

Stayed 6 nights in Dec 2024

10/10 Excellent

HEMINGWAY'S SAFARIS

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Ayana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and attentive staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Ole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place, Good pool and a beautiful beach. Lots af monkeys in the garden. Wonderfull staff
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, but rooms and fixtures are ageing

The staff throughout the hotel are friendly. No less than in the past or what you’d expect. The restaurants remain very good. The gym is very good too, for a hotel. But the room was old and disappointing. The shower flooded every time because the flat surface between the partition and tub allowed water to collect and then drip to the floor instead of the tub. The doorknob on the bathroom door was partially detached. The TV was old and angled upwards. The leather on the office chair was frayed and tatty. The bathroom/bedroom frosted window was loosely installed, which meant that it would rattle if other people on the corridor closed their doors.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ndegwa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service as always. Will be back!
Stayed 1 night in Oct 2024

6/10 Okay

tasheer

Liked: Cleanliness, staff & service
This hotel has beautiful gardens. It’s a very relaxing place to be in. The rooms, although charming, are tired, and in need of a makeover. Food offerings are adequate, but unimaginative. Wonderful team of staff, responsive and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tommy

Stayed 3 nights in Sep 2024

10/10 Excellent

jacqueline

Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts. It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish. Highly recommended.
Stayed 7 nights in Aug 2024

10/10 Excellent

Alun, Milton Keynes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Olga

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Josep

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Delia

Traveled with family
The staff was friendly and very attentive.
Stayed 4 nights in May 2024

8/10 Good

Fathi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good hotel overall, keep it up!
Stayed 1 night in May 2024

10/10 Excellent

Kara

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serena was lovely. A serene and beautiful hotel with friendly staff. I will definitely be back.
Stayed 3 nights in Mar 2024