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Hotel Sapphire

3.5 star property
3.5-star guestrooms with balconies

Choose dates to view prices

Photo gallery for Hotel Sapphire

Terrace/patio
Executive Suite | In-room safe, desk, free cribs/infant beds, rollaway beds
Restaurant
Terrace/patio
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Mwembe Tayari Road, Mombasa
  • Mombasa Island
    ‪2 min walk‬
  • Fort Jesus
    ‪3 min drive‬
  • Nyali Beach
    ‪11 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Double Room

  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

In-room safe, desk, free cribs/infant beds, rollaway beds

Executive Suite

  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Mombasa

In Mombasa .Steps from the hotel, you'll find Sikh Temple and Shree Cutch Satsang Swaminarayan Temple. Mombasa Island and Two Tusks are also within half a mile (1 km).

What's nearby

  • Mombasa Island - 2 min walk - 0.1 miles
  • Sikh Temple - 2 min walk - 0.1 miles
  • Fort Jesus - 3 min drive - 1.4 miles
  • Mombasa Marine National Park - 7 min drive - 3.9 miles
  • Nyali Beach - 11 min drive - 5.5 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive

Restaurants

  • ‪Mackinon Market (Markiti) - ‬12 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬12 min walk
  • ‪Mubins Cafe - ‬6 min walk
  • ‪Perfect Pizza, Digo Rd Mombasa - ‬11 min walk
  • ‪Valencia Inn - ‬7 min walk

About this property

Hotel Sapphire

3.5-star guestrooms with balconies
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and dry cleaning/laundry services are also featured at Hotel Sapphire. Free self parking is available.

This 3.5-star Mombasa hotel is smoke free.

  • 56 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Sapphire offers 56 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Swahili

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Hotel Sapphire Mombasa
Sapphire Mombasa
Hotel Sapphire Hotel
Hotel Sapphire Mombasa
Hotel Sapphire Hotel Mombasa

Frequently asked questions

How close is Hotel Sapphire to the airport?

Hotel Sapphire is 5.9 mi (21-min drive) away from the Mombasa (MBA-Moi Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Sapphire?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Sapphire on Jun 21, 2025 start from $76.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Sapphire have an airport shuttle?

Airport shuttle services are not available at Hotel Sapphire.

How close is Hotel Sapphire to the beach?

This hotel is 6 mi (23-min drive) from Nyali Beach and 7.4 mi (34-min drive) from Bamburi Beach. Don't forget your sunscreen!

Does Hotel Sapphire offer free breakfast?

Free breakfast isn’t provided at Hotel Sapphire, but buffet breakfast is offered for a fee of USD 10 for adults and USD 10 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Sapphire?

No, there is no casino at this hotel.

What time is check-in at Hotel Sapphire?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Hotel Sapphire?

This hotel offers free self parking.

Does Hotel Sapphire have a pool?

Hotel Sapphire features an outdoor pool.

Does Hotel Sapphire have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Sapphire have a spa?

There are no spa services available at this hotel.

How close is Hotel Sapphire to downtown Mombasa?

Hotel Sapphire is 1.7 mi away from Mombasa.

Hotel Sapphire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 47 reviews
Rating 8 - Good. 12 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel General

Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service, very reasonable price.

Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Stayed 1 night in Feb 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to sray in Mombasa. All of the staff were wonderful and very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Javeed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Outstanding value with top-notch service. Food was good and the rooms were very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Frazier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for visitors. The staff is warm and the service was above average. Everyone is so helpful and kind.
Stayed 4 nights in Nov 2024

10/10 Excellent

YVONNE

Business traveler
Liked: Amenities
Good service
Stayed 2 nights in Oct 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
Stayed 1 night in Sep 2024

10/10 Excellent

Samina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 1 night in May 2024

8/10 Good

MOHAMED KASSIM

Stayed 8 nights in Mar 2024

6/10 Okay

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Florence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Hans Evan Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Stayed 2 nights in Dec 2023

10/10 Excellent

Josephus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this property
Stayed 1 night in Jan 2024

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Staff & service

Disappointed. This hotel could be so good.

After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
Stayed 1 night in Dec 2023

6/10 Okay

Dathan, Kampala

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
Stayed 7 nights in Nov 2023

10/10 Excellent

Laura-

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
Stayed 2 nights in Sep 2023

8/10 Good

Ricky

Liked: Cleanliness, staff & service

Not bad but nothing to write home about

It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
Stayed 1 night in Sep 2023

10/10 Excellent

Janilia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Michael O

Liked: Staff & service, room comfort

Decent Hotel in central Mombasa

A decent hotel in a good location- close to city center. Staff were friendly and helpful. Every amenity in the room was working.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Bathrooms were clean. However bed and pillows need improvement. They are not very comfortable.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019