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Hotel Sapphire

3.5 star property
3.5-star guestrooms with balconies

Choose dates to view prices

Photo gallery for Hotel Sapphire

Terrace/patio
Front of property
In-room safe, desk, free cribs/infant beds, rollaway beds
In-room safe, desk, free cribs/infant beds, rollaway beds
Reception
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Mwembe Tayari Road, Mombasa
  • Popular LocationMombasa Island2 min walk
  • Popular LocationFort Jesus3 min drive
  • AirportMombasa (MBA-Moi Intl.)19 min drive
  • Popular LocationNyali Beach24 min drive

Room options

View all photos for Superior Double Room

In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Double Room

  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

In-room safe, desk, free cribs/infant beds, rollaway beds

Executive Suite

  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed

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May 16 - May 17
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About the neighborhood

Mombasa

In Mombasa .Steps from the hotel, you'll find Sikh Temple and Shree Cutch Satsang Swaminarayan Temple. Mombasa Island and Two Tusks are also within half a mile (1 km).

What's nearby

  • Mombasa Island - 2 min walk
  • Sikh Temple - 6 min walk
  • Fort Jesus - 3 min drive
  • Mombasa Marine National Park - 6 min drive
  • Nyali Beach - 24 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive

Restaurants

  • Mackinon Market (Markiti) - 12 min walk
  • Blue Room Restaurant and Ice Cream Parlour - 12 min walk
  • Mubins Cafe - 6 min walk
  • Valencia Inn - 7 min walk
  • Splendid View Cafe - 12 min walk

About this property

Hotel Sapphire

3.5-star guestrooms with balconies
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and dry cleaning/laundry services are also featured at Hotel Sapphire. Free self parking is available.

This 3.5-star Mombasa hotel is smoke free.

  • 56 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Sapphire offers 56 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Swahili

Property amenities

Family friendly

  • Free crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Hotel Sapphire Mombasa
Sapphire Mombasa
Hotel Sapphire Hotel
Hotel Sapphire Mombasa
Hotel Sapphire Hotel Mombasa

Frequently asked questions

How close is Hotel Sapphire to the airport?

Hotel Sapphire is 5.9 mi (21-min drive) away from the Mombasa (MBA-Moi Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Sapphire?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Hotel Sapphire on May 3, 2024 start from $84.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Sapphire have an airport shuttle?

Airport shuttle services are not available at Hotel Sapphire.

How close is Hotel Sapphire to the beach?

This hotel is 5.9 mi (24-min drive) from Nyali Beach and 7.4 mi (30-min drive) from Bamburi Beach. Don't forget your sunscreen!

Does Hotel Sapphire offer free breakfast?

Free breakfast isn’t provided at Hotel Sapphire, but buffet breakfast is offered for a fee of USD 10 for adults and USD 10 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Sapphire?

No, there is no casino at this hotel.

What time is check-in at Hotel Sapphire?

Check-in start time: noon; Check-in end time: 9:00 PM.

Is there free parking at Hotel Sapphire?

This hotel offers free self parking.

Does Hotel Sapphire have a pool?

Hotel Sapphire features an outdoor pool.

Does Hotel Sapphire have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Sapphire have a spa?

There are no spa services available at this hotel.

How close is Hotel Sapphire to downtown Mombasa?

Hotel Sapphire is 1.7 mi away from Mombasa.

Hotel Sapphire Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Florence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Hans Evan Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Stayed 2 nights in Dec 2023

10/10 Excellent

Josephus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this property
Stayed 1 night in Jan 2024

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Staff & service
Disappointed. This hotel could be so good.
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
Stayed 1 night in Dec 2023

6/10 Okay

Dathan, Kampala

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
Stayed 7 nights in Nov 2023

10/10 Excellent

Laura-

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
Stayed 2 nights in Sep 2023

8/10 Good

Ricky

Liked: Cleanliness, staff & service
Not bad but nothing to write home about
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
Stayed 1 night in Sep 2023

10/10 Excellent

Janilia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Michael O

Liked: Staff & service, room comfort
Decent Hotel in central Mombasa
A decent hotel in a good location- close to city center. Staff were friendly and helpful. Every amenity in the room was working.
Stayed 1 night in Jan 2020