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"The building and rooms are in desperate need of renovation " More

By a verified traveler on Mon 08 Feb 2021

Hotel Description

Hotel near Mall of America in Bloomington

Close to airport

Your stay at this East Bloomington hotel places you within 2 miles (3 km) of Mall of America and Nickelodeon Universe. Also, Best Buy Corporate Headquarters is within 3 miles (5 km) and Museum of Russian Art is within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A restaurant, a 24-hour front desk, and express check-out are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 142 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$73* Per night/room May 16 - May 17

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn & Suites Mall of America - MSP Airport ratings based on 21 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Mall of America - MSP Airport

Everyone (8) Couples (4) Family (8)
1 out of 5
Horrible, And NOT SAFE are the ONLY words that comes to mind, when thinking about this place. Where do I begin? Upon entering the parking lot after check-in, we encountered a group of homeless people just hanging out in the parking lot with their shopping carts of items. After checking in and dinner, went downstairs to the Lobby around midnight to go to my car, now the homeless are sleeping in the lobby, and others are outside, and ZERO staff working the desk. I had to catch an early flight, (I am writing this review from the gate). At 1:45am, I called the front desk to check out, when nobody answered, we went to the lobby to check out, and was greeted by The heavy smell of marijuana rampant on the 3rd floor. We went to the desk, waited 15 minutes, but, we had to go to the airport. I have been calling the hotel since I have been at the airport, but nobody has yet to pick up. If you want to feel safe, please stay anywhere else. My wife and I didn’t feel safe. Very disappointed.

Posted by on Apr 12, 2021

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1 out of 5
That only thing that I liked was that it's close to the airport, but other than that is not good at all. It is supposed to be a smoke free and it wasn't I couldn't sleep because of that nasty smell right in my nose from guests smoking on hallway. House keeping is terrible garbage all over starting from entrance all the way. I would not stay at this place again.

Posted by on Apr 2, 2021

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1 out of 5
The king bed was fine but it is an old,smelly place that had people yelling in the halls at 4am and people smoking either in the halls or stairwell at 6 am. there was no bedding in the room for the pull out sofa bed. This place is in need of a remodel and better security in a big way. I would not stay again.

Posted by on Feb 17, 2021

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3 out of 5
The building and rooms are in desperate need of renovation

Posted by on Feb 8, 2021

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1 out of 5
The benefit of the restaurant being connected to the hotel; however, the room was run down, ants in the room, missing ceiling tile in bathroom, no water pressure, wall was bubbled lots of rust.

Posted by on Jan 30, 2021

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4 out of 5

Posted by on Dec 23, 2020

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1 out of 5

Posted by on Oct 23, 2020

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2 out of 5
The property was noisy and dirty. There were piles of dirty towels and bags of garbage in the hallways. Our room smelled like old cigarettes. There was noise throughout the night making it difficult to sleep. Blankets on the bed had stains. Breakfast was not offered (yes, we are in the middle of a pandemic, but other hotels offer bagged breakfasts).

Posted by , from Portland, OR on Jun 13, 2020

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4 out of 5

Posted by on Jan 27, 2020

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2 out of 5
I liked that we were on the first floor since the elevator was broken. I liked the night staff was kind. I disliked my door did not close right. I disliked the maid service banging on the door even with sign then opening door. I did not like the condition of the room it was run down and multiple things broken.

Posted by on Jan 5, 2020

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About the Quality Inn & Suites Mall of America - MSP Airport

Location 814 East American Boulevard, Bloomington, MN 55420

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 0 square feet (0 square meters). The business-friendly Quality Inn & Suites Mall of America - MSP Airport also features complimentary newspapers in the lobby, express check-out, and RV/bus/truck parking. Self parking is free. This Bloomington hotel is smoke free.

  • 142 guestrooms or units
  • 4 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Business facilities
  • 1 conference room
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Airport: Minneapolis - St. Paul Intl. Airport (MSP) (8.2 km / 5.1 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Quality Inn & Suites Mall of America - MSP Airport has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 15 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Airport Bloomington
  • Quality Inn Mall America MSP Airport Bloomington
  • Quality Inn Mall America MSP Airport
  • Quality Mall America MSP Airport Bloomington
  • Quality Mall America MSP Airport
  • Quality Inn & Suites Mall of America - MSP Airport Hotel
  • Quality Inn & Suites Mall of America - MSP Airport Bloomington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.