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"Awesome place!! Every time we walked our little weiner dog, the desk clerk would ooo and aaah over her. She even volunteered to walk her for us!! Yumm ... " More

By JujuVZ, from Pella, IA on Wed 16 Nov 2011

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Hotel Description

Enjoy free buffet breakfast at this Coon Rapids hotel

In Coon Rapids

A stay at this hotel places you within half a mile (1 km) of Mississippi River and 6 miles (10 km) of National Sports Center. Bunker Beach Water Park is within 6 miles (10 km) and Mercy Hospital is within 9 miles (15 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, satellite TV

The 56 guestrooms offer free WiFi, room service, and satellite TV. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room Oct 21 - Oct 22

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn near Northtown Mall & National Sports Center ratings based on 11 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Quality Inn near Northtown Mall & National Sports Center

Everyone (2) Couples (1) Family (5)
1 out of 5
Upon check-in, found the room unclean, bathroom stuff wasn't stocked, and sheets on bed were dirty! There was trash on the floor and garbage already in both trash cans. The fridge and microwave hadn't been cleaned. When pointed out to staff, he handed me towels and a washcloth....housekeeping did come in and change just the fitted sheet of the bed until I pointed out that the other sheet and blankets were soiled (not dirt btw) and then he changed everything!

Posted by on Aug 1, 2021

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1 out of 5
This hotel was terrible and filthy. Things werr broken in the room with stains all over the carpet. I will never stay here again. There were no towels in the room when we arrived.

Posted by on Jun 30, 2021

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1 out of 5
We tried checking into our room at 9 pm the day of. We were told the room wasn't ready. They told us to come back in half hour. If we are able to check in at 4 pm how can the room not be ready at 9 pm? Didn't get into the room until after 10 pm. It was filthy. Would never recommend this place to anyone. There were no towels. The toilet was filthy as well as the sink. There were fingernail clippings on the night stand. Brown stuff on the curtains. The mirror wasn't even wiped down. Asked for an extra blanket, when it came it had a red substance on it. The floor had not been vacuumed in who knows how long. It was disgusting!! Awful customer service. Among talking with other guests they also complained of their rooms being dirty. This hotel needs to be torn down. Absolutely furious and disgusted!!

Posted by on Jun 21, 2021

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1 out of 5
Staff was nice. Room was very dirty, smoke detector was hang off ceiling ,chair was broken, water stain around light fixture on ceiling,.Hair all over the bathroom floor and tub.stains all over side of bed ( looked like blood ) Burns all over carpet. (This was supose to be a smoke free hotel ) window looked like it had been broke into a few times. there full breakfast didnt have really anything on it. Empty containers at 8am. Pool was closed because they were filling in hot tub with concrete. Vending machines were pritty much empty.

Posted by on Dec 24, 2019

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1 out of 5
A metal piece was sticking out on one bed. The door number was written in pen on the wall by the door. No soap in the bathroom. The door lock did not work. The breakfast room was a disaster. There was food on the floor and all the tables. There were no breakfast bowls for guests to use. I cannot imagine I would ever stay at this property again.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Nov 20, 2019 by sy

Hello, Sorry to hear about your experience. We just changed ownership and are currently working to improve the property. Thanks for your feedback and will use it to improve the property.

1 out of 5

Posted by on Sep 1, 2019

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1 out of 5
This property is rough. The clients that are there were sketchy at best. I went for a meeting and they double charged me and refused to give me a receipt that showed 0.00 balance.

Posted by on May 7, 2019

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Comment from Hotel Management

May 18, 2019 by Sy G

Hello, There is usually an authorization that is released right away. We never double charge unless its a computer glitch but will refund any double charges. Please contact us and we will refund any charge that shouldnt be there. We just changed ownership and are in the middle of a remodel and updates.

1 out of 5

Close to reunion

Pros: It had a pool for the kids
Cons: Their cleaning staff
This hotel was awful. We had to walk over drunk people laying in the hallway and the smell of marijuana being smoked in the rooms. The room was not clean when we got into and we asked them to clean it while we were gone and it was not really any better than before. The towels were not even clean and our pillows had hair on them

Posted by , from Coon Rapids, Mn on Oct 23, 2017

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1 out of 5

Don't Stay Here

Pros: Free breakfast, Free Internet
Cons: seemed unsafe to me, cars at 3am .. hmmmm
I had a ground floor room (upper floors were reserved for HS kids). My window looked out at the parking lot, the back of a pawn shop, and the back of a late-night bar. Car headlights shone in the window until about 3AM. The AC unit (broken grille) flooded the carpet out to about 3 ft. The bedspread had cigarette burns. There were ants on the bathroom floor. No luck in moving to another room. Just don't stay here... I left after one night of a three night booking

Posted by , from Nashua, NH on May 9, 2012

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5 out of 5

The desk clerk loved my dog

Pros: Free breakfast, Quiet
Awesome place!! Every time we walked our little weiner dog, the desk clerk would ooo and aaah over her. She even volunteered to walk her for us!! Yummy breakfast. Nice pool area. Helped us with directions for where we wanted to go. Nice place.

Posted by , from Pella, IA on Nov 16, 2011

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About the Quality Inn near Northtown Mall & National Sports Center

Location 9052 University Avenue Northwest, Coon Rapids, MN 55448

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available. WiFi is free in public spaces. The business-friendly Quality Inn near Northtown Mall & National Sports Center also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Coon Rapids hotel.

  • 56 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Fridley Station (7 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn near Northtown Mall & National Sports Center offers 56 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels and pay movies. This Coon Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Microwaves and refrigerators can be requested.

  • In-room dining
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Northtown
  • Quality Inn Northtown Coon Rapids
  • Quality Northtown
  • Quality Northtown Coon Rapids
  • Comfort Inn Coon Rapids
  • Quality Inn Coon Rapids
  • Quality Inn Northtown
  • Quality Inn near Northtown Mall & National Sports Center Hotel

You should know

  • Pool access available from 8 AM to 11:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.