Crowne Plaza Suites MSP Airport - Mall of America by IHG

3.5 star property
3.5-star hotel near Mall of America

Choose dates to view prices

Photo gallery for Crowne Plaza Suites MSP Airport - Mall of America by IHG

Indoor pool
Point of interest
Exterior
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
3 Appletree Square, Bloomington, MN, 55425
  • Place, Mall of America
    ‪18 min walk‬
  • Place, Sea Life Minnesota Aquarium
    ‪19 min walk‬
  • Place, Nickelodeon Universe
    ‪2 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪6 min drive‬

Room options

Premium Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(70 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.8 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 413 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(19 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Bloomington

South Loop stay.Your stay at this South Loop hotel places you within 2 miles (3 km) of Mall of America and Nickelodeon Universe. Grand Casino Arena and University of Minnesota, Twin Cities are within 12 miles (20 km).

What's nearby

  • Minnesota Valley National Wildlife Refuge - 8 min walk - 0.5 miles
  • Mall of America - 18 min walk - 1.0 mile
  • Sea Life Minnesota Aquarium - 19 min walk - 1.1 miles
  • Nickelodeon Universe - 2 min drive - 1.2 miles
  • Great Wolf Lodge Water Park - 2 min drive - 1.8 miles

Getting around

  • American Boulevard Station - 3 min walk
  • St. Paul - Minneapolis Station - 17 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Hazelwood Food + Drink - ‬18 min walk
  • ‪uni uni bubble tea - ‬3 min drive
  • ‪Backstory Coffee - ‬6 min walk
  • ‪Pizza Novara - ‬17 min walk

About this property

Crowne Plaza Suites MSP Airport - Mall of America by IHG

3.5-star hotel near Mall of America
Crowne Plaza Suites MSP Airport - Mall of America by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 11 meeting rooms are available. Event space at this hotel measures 8937 square feet (830 square meters) and includes conference space. A vending machine, an arcade/game room, and multilingual staff are also featured at the business-friendly Crowne Plaza Suites MSP Airport - Mall of America by IHG. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Bloomington hotel is smoke free.

  • 1 building
  • 430 guestrooms or units
  • 7 levels
  • 8937 sq ft of conference space
  • 830 sq m of conference space
  • Built in 1981
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Suites MSP Airport - Mall of America by IHG offers 430 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 30 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 10 to 15 for children
  • Uncovered self parking fee: USD 10.0 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis Int'l
Crowne Plaza Minneapolis Int'l Airport Mall America
Crowne Plaza Minneapolis Int'l Hotel
Crowne Plaza Minneapolis Int'l Hotel Mall Airport America
Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington
Crowne Plaza Aire MSP Airport Mall America Hotel
Crowne Plaza Aire MSP Airport Mall America Bloomington
Crowne Plaza Aire MSP Airport Mall America

Frequently asked questions

How close is Crowne Plaza Suites MSP Airport - Mall of America by IHG to the airport?

Crowne Plaza Suites MSP Airport - Mall of America by IHG is 3.3 mi (10-min drive) away from the Minneapolis - St. Paul Intl. Airport (MSP) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Suites MSP Airport - Mall of America by IHG on Feb 18, 2026 start from $93.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG have an airport shuttle?

Crowne Plaza Suites MSP Airport - Mall of America by IHG offers a free airport shuttle, available from 4:00 AM to midnight at scheduled times.

How close is Crowne Plaza Suites MSP Airport - Mall of America by IHG to the beach?

This hotel is 14.2 mi (24-min drive) from Bde Maka Ska North Beach and 17 mi (25-min drive) from Phalen Beach. Don't forget your sunscreen!

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Suites MSP Airport - Mall of America by IHG, but cooked-to-order breakfast is offered for a fee of between USD 12 and 30 for adults, USD 10 and 15 for children. It's available every day from 7:00 AM to 10 AM.

Is there a casino at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

Free parking is not available at this hotel. Self parking is available for USD 10.0 per night.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG have a pool?

Crowne Plaza Suites MSP Airport - Mall of America by IHG features an indoor pool.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG have a restaurant?

Crowne Plaza Suites MSP Airport - Mall of America by IHG is home to AiRECraft Bar and Grill, which features American cuisine, happy hour, and light fare.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Suites MSP Airport - Mall of America by IHG to downtown Bloomington?

Crowne Plaza Suites MSP Airport - Mall of America by IHG is 3.9 mi away from Bloomington.

Crowne Plaza Suites MSP Airport - Mall of America by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lacey

Stayed 2 nights in Sep 2025

10/10 Excellent

Meghan

Stayed 1 night in Oct 2025

8/10 Good

Kerry

Traveled with family
Liked: Staff & service, property conditions & facilities
The room was very comfortable with nice beds and clean. The breakfast area had dirty tables and only one waitress having to run and do all the tables could use more employees
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 person checking the guest in the line was out the door! The room smelled like mold. Parking was HORRIBLE! And you have to pay $10 a night smh. The shuttle only goes to the airport and not the mall. The room next to me played loud music allllll night! Didn’t sleep well at all then to wake up and take a cold shower i left my room early 7am waste of my money!! Hot tub had towels in it from what i assume was the night before
Stayed 1 night in Oct 2025

8/10 Good

Jesus Jr.

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The gentleman who checked me in was very rude and not vary talkative. I was in line and he decided to help to other individuals and it took forever I along with 3 others were getting frustrated because he was chatting away not having any consideration for the people waiting. He could of asked for more assistance. So when i approached the desk I began to spek and he cut me off and asked for my ID in a rude manner. I was already tired from my trip and waiting in line for over 20 minutes so I let it slide. My experience was great nice hotel I would definitely come back but hopefully to some nicer help.
Stayed 1 night in Oct 2025

4/10 Poor

Abby

Disliked: Cleanliness, amenities, property conditions & facilities
This was not what I expected from a Crowne Plaza hotel. The property was very dated and check-in was difficult. The front desk staff announced my room number to the lobby. I was traveling alone as a single woman so I wasn’t thrilled with this (especially as a male later approached me while getting into the elevator) The parking situation was difficult. I’m assuming the garage/ramp was starting to break down because many sections were cordoned off which made navigating it very difficult. Which spots you could/could not park in were marked but not clearly. There were many signs saying your car would be towed if you parked in the wrong spot yet many of the spots were “double marked” (said both hotel parking and reserved for apartment). I ended up parking down a “flight” to ensure I was safe. However, this meant walking up the stairs that were unlit and very slippery when wet. That was the most dangerous feeling of the night — especially as I checked in around midnight. Finding my way from parking to the hotel was also difficult. There was no outside security. Anyone could enter the building. It took a few wrong turns before I found my way to the correct elevator bank. Then I waited for an elevator which never came despite pushing multiple times. This is when the male approached me and called the service elevator. My room did not have a working tv and the shower dripped all night which flooded the bathroom floor. Overall, I would NOT recommend for the price point.
Dirty elevator
Stayed 2 nights in Oct 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and check in was easy. The room itself was clean and spacious but did have an older smell to it. I specifically stayed at this hotel for the free shuttle to the airport as I had an early flight. I was told the shuttle starts at 4am and runs every 20min. However, after getting ready to get on the shuttle, the driver said he is only going to Terminal 1 today due to many pilots and flight attendants (I needed T2). So then had to download the app and request a Lyft driver. Luckily one was there within 1 minute!
Stayed 1 night in Oct 2025

6/10 Okay

Anna

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Meh

Staff was polite and the check in/out process was smooth. No big issues, this was just not a good choice for a family vacation, would be better for a business traveler who needs a no-frills place to stay. In fact, many of their units appear to have been converted to apartments for this exact purpose. The TV didn’t allow you to rent a movie or connect a device so we couldn’t do movie night. Room was a bit run down looking. Tub and toilet were stained. Pool area also was a bit scraggly but the pool itself was huge and clean - we enjoyed that and the hot tub too. Still, I think we will pick a different hotel next time we’re in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Nancy

Traveled with family
Disliked: Property conditions & facilities

Disappointed

The decor is old. The walls are thin. Could hear our neighbors most of the night. The guy next door we could hear coughing and talking. Front desk and other staff were rude. Maid was at our door at 0900 wondering when we were leaving. Parking was very confusing due to areas being blocked off.
Stayed 1 night in Oct 2025

8/10 Good

Clendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, amenities
Room had a nat problem carpet was dirty table and fridge were not clean. Walls paper thin. This place has changed since I last stayed a few years ago
Stayed 2 nights in Sep 2025

2/10 Terrible

lydia

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was absolutely unacceptable and conditions were atrocious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Connie

Traveled with family
Liked: Staff & service, room comfort
Floors need updated. Elevator floors were awful. Main floors have lots of scuffs and missing or chipped tiles. Beds were very comfortable. Food in restaurant was very good. They need more staff though. Pool and hot tub were very good. I’ve stayed here many many times over the years and I see it needs some TLC just in construction and closer cleaning in bathroom floor corners…..but then I’m one who cleans nooks and cranny’s. The staff work very hard and are very pleasant but they need extra workers.
Stayed 3 nights in Sep 2025

10/10 Excellent

Weston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was quite fun and clean
Stayed 1 night in Sep 2025

8/10 Good

Nancy J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before. Close to airport, park n fly and Mall of America
Stayed 1 night in Sep 2025

4/10 Poor

Darwish

Business traveler
Disliked: Room comfort

Never again

We tried hard to leave this place the first night ... parking in completely dangerous .construction ..two way traffic... almost got hit ...roach in room alive ...my feet stuck to carpet in room .. elevators only had one working ... very dated needs a whole new remodeled ..old and smelly ...
Stayed 4 nights in Sep 2025

8/10 Good

Lynnae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was awful and there is very little green space for dog
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Property is under renovation.
Stayed 3 nights in Sep 2025

10/10 Excellent

Greta

Stayed 1 night in Aug 2025

6/10 Okay

David, Cotati

Traveled with partner
Liked: Staff & service
Dated property, maintenance and repairs appear slapdash.internet tv and internet speed poor
Stayed 1 night in Sep 2025

2/10 Terrible

Shalonda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025