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Heart Hotel Milano

4.0 star property
4-star hotel near Piazza del Duomo

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Photo gallery for Heart Hotel Milano

Daily buffet breakfast (EUR 25 per person)
Down comforters, minibar, in-room safe, desk
Reception
Triple Room | Down comforters, minibar, in-room safe, desk
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Piazzale Principessa Clotilde 10, Milan, MI, 20121
  • Place, Piazza della Repubblica
    ‪3 min walk‬
  • Place, Corso Como
    ‪6 min walk‬
  • Place, Via Montenapoleone Fashion District
    ‪12 min walk‬
  • Airport, Milan (LIN-Linate)
    ‪20 min drive‬

Room options

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

Down comforters, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Standard Double Room

Down comforters, minibar, in-room safe, desk

Standard Double Room

7.6 out of 10
Good
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Down comforters, minibar, in-room safe, desk

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use, Balcony

Down comforters, minibar, in-room safe, desk

Double Room Single Use, Balcony

  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Balcony

Down comforters, minibar, in-room safe, desk

Double Room, 1 Double Bed, Balcony

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room With Balcony

Down comforters, minibar, in-room safe, desk

Double Room With Balcony

  • Sleeps 2

View all photos for Triple Room With Balcony

Down comforters, minibar, in-room safe, desk

Triple Room With Balcony

  • Sleeps 3

View all photos for Triple Room

Down comforters, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

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About the neighborhood

Milan

Porta Nuova stay.Within a 15-minute walk of this Porta Nuova hotel, you'll find Via Montenapoleone Fashion District and Corso Buenos Aires. Piazza del Duomo and Cathedral of Milan are also within 2 miles (3 km).

What's nearby

  • Piazza della Repubblica - 3 min walk - 0.2 miles
  • Corso Como - 6 min walk - 0.4 miles
  • Via Montenapoleone Fashion District - 12 min walk - 0.7 miles
  • Milan Fashion District - 14 min walk - 0.8 miles
  • Pinacoteca di Brera - 14 min walk - 0.8 miles

Getting around

  • P.le Principessa Clotilde (Osp. Fatebenefratelli) Tram Stop - 1 min walk
  • Milan (IPR-Porta Garibaldi Rail Station) - 9 min walk
  • Linate Airport (LIN) - 24 min drive

Restaurants

  • ‪Ristorante Acanto - ‬4 min walk
  • ‪Volemose Bene - ‬1 min walk
  • ‪Panzera Milano - ‬1 min walk
  • ‪Radio Rooftop Bar - ‬3 min walk
  • ‪STK Milan - ‬4 min walk

About this property

Heart Hotel Milano

4-star hotel near Piazza del Duomo
As a guest of Heart Hotel Milano, you'll find multilingual staff, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. Heart Hotel Milano also features laundry facilities, a convenience store, and a front-desk safe.

This 4-star Milan hotel is smoke free.

  • 52 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Heart Hotel Milano offers 52 accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Nearby parking fee: EUR 10 per day (2297 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT015146A1BRZRM2TI, 015146-ALB-00215

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cervo Hotel Milan
Cervo Milan
Hotel Cervo
Hotel Cervo Milano
Cervo Milano
Hotel Cervo Milano
Heart Hotel Milano Hotel
Heart Hotel Milano Milan
Heart Hotel Milano Hotel Milan

Frequently asked questions

How close is Heart Hotel Milano to the airport?

Heart Hotel Milano is 4.9 mi (24-min drive) away from the Linate Airport (LIN) airport, the closest popular airport to the property.

Does Heart Hotel Milano have an airport shuttle?

Airport shuttle services are not available at Heart Hotel Milano.

Does Heart Hotel Milano offer free breakfast?

Free breakfast isn’t provided at Heart Hotel Milano, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 25 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Heart Hotel Milano?

No, there is no casino at this hotel.

What time is check-in at Heart Hotel Milano?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Heart Hotel Milano?

Free parking is not available at this hotel.

Does Heart Hotel Milano have a pool?

Heart Hotel Milano does not have a pool.

Does Heart Hotel Milano have a spa?

There are no spa services available at this hotel.

How close is Heart Hotel Milano to downtown Milan?

Heart Hotel Milano is 1.1 mi away from Milan.

Heart Hotel Milano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 264 out of 1003 reviews
Rating 8 - Good. 437 out of 1003 reviews
Rating 6 - Okay. 209 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but nothing special

Nice hotel, room comfortable, clean but sparse. The lady who did my check in was lovely but day staff were pretty unhelpful. Polite but uninterested in my questions apart from basic answers
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool, dark room and comfortable bed...very good for sleeping after hard day of sightseeing. Good location between train station and Duomo...convenient tram stop next to hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Wens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Aug 2025

10/10 Excellent

Alquma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at heart hotel Milano this week, the room was modern and gorgeous, the bathroom was big and clean, and there was a lift too. The staff were so friendly and always at reception to say hello when we came in, they even have a page with a barcode to scan which tells you the staffs favourite local food spots. The beds were comfortable and when we asked for extra pillows and towels we were given them by the time we got back to the hotel after exploring the city. It is a bit far from duomo, but the metro is a 5 minute walk from the hotel and there's a tram opposite the hotel too. I would definitely recommend this hotel to anyone planning on staying in milan.
Stayed 3 nights in Aug 2025

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Staff was very helpful, even brought us anything we needed and was available 24/7.
Stayed 2 nights in Aug 2025

6/10 Okay

diana, Pasadena

Traveled with partner
Liked: Staff & service, property conditions & facilities
The location is the GOOD part: walking distance from several restaurants, bars, and a shopping center. The front desk staff was friendly and helpful. However, it smelled very musty in the room every time we entered it. As a result most of the time we would leave the window open.
Stayed 2 nights in May 2025

8/10 Good

Steven

Stayed 5 nights in Feb 2025

10/10 Excellent

katie

Stayed 5 nights in May 2025

8/10 Good

David

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property in a lovely location, easy to get to everything and the staff were fabulous. A special mention for Lorenzo at reception, nothing was too much bother. We will come again!
Stayed 3 nights in Apr 2025

4/10 Poor

Vrbo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Die Unterkunft erinnerte eher an ein Bordell, Inneneinrichtung gruselig, Betten sehr unbequem, der Geruch überall unangenehm, Parkplatz Situation furchtbar
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

MHD Amar, Beirut

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Sorry, I can’t go again to this hotel has very small room not clean room not comfortable beds you don’t have a wardrobe … I don’t recommend. But the area is very safe
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well can I say. We’ve been back a week from this hotel after booking it for my wife’s birthday and our anniversary. The staff at the hotel in particular Anna and lorenzo had clear communications with me from the off. On arrival the check in very smooth everything explained. As we got the room the room was well presented with balloons chocolates roses and bubbles. When we return I will definitely be booking this hotel again
Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sindre

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for getting into the centre easily, not too far from a metro station or a 30 minute walk to most places.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Stayed 2 nights in Nov 2024

4/10 Poor

Carter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 minutes walk to the metro that takes you towards duomo. 15 mins walk to the Centre. Room was so small & dark. As soon as we walked in it was super warm and it had a very interesting smell which did not smell good at all. Bathroom was small and it had rust all over the tiles. Bed was big but it was not comfortable, only gave us 2 pillows which were comfortable and it was flat. Housekeeper didn’t even take our trash when they came in.
Stayed 2 nights in Nov 2024

8/10 Good

Marie-lois

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. About a 20 /30 minute walk from the centre.
Stayed 1 night in Oct 2024

10/10 Excellent

Chrischerly

Liked: Property conditions & facilities
Great!
Stayed 5 nights in Sep 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, modern, clean. Just be mindful it's nearby a hospital and on a quite trafficked road, so you may hear ambulances at night and cars & trams from early morning!
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

Oluwatobi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024