Property was just as described and seen in pictures. After booking and a little paperwork, it was a seamless check-in process and everything was clean upon arrival. Nice to cut through standard hotel delays and just go to the property after a long day of travel and directions for access were provided by manager were easy to follow Most importantly A/C worked great and unit has plenty of space to spread out. We were in Milan during heat wave, so we spent more time taking breaks at rental than most trips to cool off and also allow for working parents to get room to work while kids played in living area. Shower could be bigger and 1/2 bath is located in laundry room that gets hot, but everything worked great and no issues entire time. Also, location is hard to beat. Close to popular sites, but neighborhood is mostly quiet after dark, and we always felt aafe walking around at night. Plenty of highly rated restaurants just down the block from property. Highly recommend