6/10 Okay
Judith
Traveled with family
Jan 22, 2026
Our room was disappointing. We have stayed with RIU on 4 other occasions and the standards at this one did not meet our expectations and were not as nice. Our room got no sunlight. It looked over a back alleyway. Towels in the room were very old and threadbare. The size of the room and the bathroom was half the size of any RIU we have ever stayed in. While the food was good with a lot of variety the restaurants were quite chaotic at times. Wait staff would seat people at tables on some occasions and at other times it was a free for all. The restaurant capacity was not enough for the amount of people waiting to eat and we were required to line up outside the restaurant. While our time at this hotel was okay the standard of RIU wasn't evident and it did not meet our expectations of this chain. This may mean we don't book with RIU in the future.
Judith
Stayed 14 nights in Jan 2026




















