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4.4 out of 5

"Arrived in the huge Mexico City airport. Found the Ramada booth easily. The lady called for our pickup which took only 15 minutes. She walked us out t ... " More

By a verified traveler on Mon 03 Aug 2015

Hotel Description

3.5-star hotel near Alfredo Harp Helú Stadium

Near the airport

Your stay at this Venustiano Carranza hotel places you within 6 miles (10 km) of Alfredo Harp Helú Stadium and Metropolitan Cathedral (Catedral Metropolitana). Zocalo and Palacio de Bellas Artes are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, a fitness center, and a bar/lounge. Free perks include buffet breakfast, free self parking, and a roundtrip airport shuttle. A business center, free WiFi in public areas, and express check-in are also on offer.

Free WiFi, plasma TVs

In addition to plasma TVs with cable channels, the 100 guestrooms offer free WiFi and room service. Coffee/tea makers, free newspapers, and free bottled water are also available.

Double Room (Street View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$67* Per night/room Dec 13 - Dec 14

Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (interior view)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

We Hotel Aeropuerto ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for We Hotel Aeropuerto

Everyone (2) Couples (1) Family (4)
5 out of 5
Service is amazing. Room is clean and simple. Everything is in both Spanish and English.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Nov 4, 2019 by We Hotel Aeropuerto

Thank you for the feedback. We are proud that you enjoy your stay with us. We hope to see you soon. Regards.

5 out of 5
The beds very very confortable convenient location when you need to return to the airport next day excellent service free shuttle

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 11, 2019 by We Hotel Aeropuerto

Thank you for the feedback. We hope to see you soon. Regards.

3 out of 5
Very close to the airport. The free shuttle was nice! But the towels looked very worn out, discolored and old.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 11, 2019 by We Hotel Aeropuerto

Thank you for the feedback. We're working with our laundry to offer you a better service in your next stay. Regards

5 out of 5
The property is very nice and clean,the staff is very friendly and the art work on the walls is exquisite. I honestly could not find anything that i didn't like.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 23, 2019 by We Hotel Aeropuerto

Thank you for the feedback and staying with. We're proud that you enjoy our services and had found all the requirements that you needed. We hope to see you soon. Regards

4 out of 5
Very close to the airport, nice staff, clean room, good food.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Feb 20, 2019 by We Hotel Aeropuerto

Thank you for the feedback. We appreciate and hope to see you again. Regards.

5 out of 5
The location was perfect, right down the street from Terminal Aerea Metro station. it was within walking distance of the airport but we never had to because there is a shuttle that runs approximately every 15 minutes. The facility was very clean and comfortable. The staff incredibly friendly and even the restaurant was fantastic! I highly recommend.

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 17, 2019 by We Hotel Aeropuerto

Thank you for the feedback about your stay with us. We're happy and it was a pleasure to attend you. We wait a next stay with us. Regards

5 out of 5

Great Hotel

Pros: Food, comfort and ease.
Cons: Nothing
Location: Only stayed overnight. Not sure what's available around the hotel. The restaurant in the hotel was fantastic.
Arrived in the huge Mexico City airport. Found the Ramada booth easily. The lady called for our pickup which took only 15 minutes. She walked us out to the van. Bags were hefted by friendly attendants. Greeted in the lobby. Bags brought up to our spacious room King bed was comfy and cool. Delicious breakfast included with the reasonable price of the hotel. Included omelets, pancakes, and more on a buffet. Transportation free to the airport every 15 minutes 24 hours per day. What more could we ask?

Posted by , from Spokane, WA on Aug 3, 2015

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2 out of 5

Shuttle

Bad experience, we spend 45min waiting for the shuttle from the airport to the hotel. A guy that was waiting with us call the hotel and nothing happened.Then some one told me to go inside of the airport and ask if the can send the shuttle. The lady was really rude and unprofessional. She was blaming us and she was mad!!! Then we wait another 15 min. It was 11pm when the shuttle arrived.it took two minutes to get to the hotel. The staff of the hotel are fine, I got some food of their restaurant and it was good, but we pay $100.00 just to sleep there 5 hours.

Posted by , from Los Angeles, CA on Jun 24, 2015

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3 out of 5

Good hotel but needs better staff

Pros: Free breakfast, Free Internet
I've stayed at this hotel about 5 or 6 times, except for my last visit, everything was very good. Good staff, good rooms and it included free wi-fi and a breakfast buffet which was good. Note as I say they are GOOD, not excellent or outstanding. On my last visit, everything went south, the staff was very rude and the person who tried to check me in wanted to charge me more than what my reservation was made for. Once I showed him, he then tried to fix the problem with a free drink at the bar. (Note, I got in at a late flight) I went to my room, very small, not as other times, room smelled funky and to my surprise, the wi-fi was not working. Went to sleep..... Next morning, went to do what I was suppose to, breakfast was ok... When I got back, Wi-fi still was not working, so I went to the bar to claim that free drink. They did not honor that free drink since according to the front desk it was suppose to be used that day. Left the hotel very disappointed, I am thinking of maybe trying it out again but after last visit I am really doubting it.

Posted by , from Miami on Aug 27, 2012

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4 out of 5

Excellent location. Friendly and helpful staff. Nice rooms. One problem.

Pros: Close restaurants, close to metro stop, super close to the airport
This Ramada is literally just a few hundred feet away from the Taxi stop at Mexico City airport. You could cross a walking bridge to get there. The staff is friendly and the hotel rooms are nice. I have stayed there 5 times. The last two times however, I was on on the 4th floor and could hear water pipe sounds all day and all night. It was hard to sleep through it. It was like a water tap being turned off and on, off and on every 10 seconds. Augh! Very tough. I wonder if it is something that can be resolved. I am going to try another hotel that's close to the airport next time.

Posted by , from El Centro, CA on Oct 17, 2011

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 32 square feet (3 square meters) and includes a conference center. A fitness center, multilingual staff, and concierge services are also featured at We Hotel Aeropuerto. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 32 sq ft of conference space
  • 3 sq m of conference space
  • Built in 1996
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (2.7 km / 1.7 mi)
  • Metro station: Air Terminal Station (0.2 km / 0.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

We Hotel Aeropuerto offers 100 air-conditioned accommodations with safes and complimentary newspapers. Plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Tierra del Fuego - This restaurant specializes in Mexican cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Hotel Names

  • Ramada Aeropuerto
  • Ramada Aeropuerto Hotel
  • Ramada Aeropuerto Hotel Mexico
  • Ramada Aeropuerto Mexico
  • Ramada Mexico
  • Mexico City Ramada
  • Ramada Aeropuerto Mexico City
  • Ramada Aeropuerto Mexico Hotel Mexico City
  • Ramada Aeropuerto Mexico Mexico City
  • Ramada Mexico City
  • We Hotel Aeropuerto Mexico City
  • We Aeropuerto Mexico City
  • We Aeropuerto
  • We Hotel Aeropuerto Hotel
  • We Hotel Aeropuerto Mexico City
  • We Hotel Aeropuerto Hotel Mexico City

You should know

  • We Hotel Aeropuerto offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
url importing https://www.travelocity.com/Mexico-City-Hotels-We-Hotel-Aeropuerto.h1397757-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.