Polanco stay
With a stay at this Polanco hotel, you'll be well placed to visit Paseo de la Reforma and Auditorio Nacional, both within half a mile (1 km). Chapultepec Park and Campo Deportivo Militar Marte are also within half a mile (1 km).
Luxury amenities
A full-service spa, 2 restaurants, and a gym are all featured at this luxury hotel. Traveling on business? Take advantage of the 9 conference rooms, business center, and valet parking. Enjoy the spa tub and perks like free WiFi.
Aug 12, 2021 by Whatever Whenever Team
Hello We are so glad you enjoyed your stay with us! Thank you very much. Regards
Jul 20, 2017 by Whatever / Whenever
Hello there Luis f; It's great to know you had an awesome time with us and that we were able to help you in everything you needed. When are you coming back? Hope to see you soon! Whatever / Whenever
Jul 8, 2017 by Whatever / Whenever
Hi Claudia; WOW! Looks like you had a complete W Experience! Thanks a lot for choosing us to spend your father's birthday and it's great to know all of you had an amazing time. When is the next birthday!? Hope to see you soon! Whatever / Whenever
Jul 8, 2017 by Whatever / Whenever
Hello there Jeff; Thanks a lot for choosing us as your home away from home and for sharing this. We hope the wedding was as great as your experience with us! Hope to see you soon! Whatever / Whenever
Dec 7, 2016 by Whatever / Whenever
Hello there Domina; It looks like you had a complete W Experience! We always want for our guests to feel they are in their home away from home, everything you may need is right in the corner and if there is something we can help you with, we will do it! Hope to see you soon! Whatever / Whenever
W Mexico City offers its guests a full-service spa, a health club, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. There are 9 meeting rooms available. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury W Mexico City. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Mexico City hotel.
Available in all rooms: Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
W Mexico City offers 237 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily.
Living Room Bar - This cocktail bar specializes in Mexican cuisine.
24-hour room service is available.
Recreational amenities at the hotel include a health club, a spa tub, and a sauna.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.